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Folsom Buick GMC

Folsom, CA

4.7
219 Reviews
Call Dealership (916) 400-2884
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12640 Auto Mall Cir

Folsom, CA

95630

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219 Reviews of Folsom Buick GMC

December 09, 2023

Johnny was very polite. He got my truck in an out. I do all my truck services here More

by kepola3399
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Livingston
Report | Print
Dec 11, 2023 -

Folsom Buick GMC responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Johnny was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

December 07, 2023

The customer service rep was very helpful, knowledgeable, and friendly. I really appreciated her pointing out an issue with my 4x4 setting. My truck was cleaned well and returned in good shape. I will sa More

by MBAXTER932
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Long
Report | Print
Dec 08, 2023 -

Folsom Buick GMC responded

Thanks for your great review. I do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

December 06, 2023

Friendly, attentive, patient and knowledgeable group. I had a pleasant buying experience and was impressed with how easy it was to buying a vehicle. More

by CHUCK_PHARAOH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Gillin, Angel Perez, Jay Dhaliwal, Michael Kelly
Report | Print
Dec 07, 2023 -

Folsom Buick GMC responded

Thank you so much for taking the time to share your feedback with us, Chuck! I work hard to make sure our guests have a pleasant experience. I will share your comments with our team and I look forward to seeing you at our dealership in the future. Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

December 06, 2023

Dave was a pleasure to work with. The guys did an excellent job. I’ve owned many trucks and this one is a peach. More

by wright3657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Wheller
Report | Print
Dec 07, 2023 -

Folsom Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

December 05, 2023

Great place to do business and relate with the people who work there. Thank you. More

by CKURDUPSKI
Recommend Dealer
Yes
Employees Worked With
Freddy Euler, Tina Long, Johnny Livingston, Dave Wheller, Ed McNanna
Report | Print
Dec 06, 2023 -

Folsom Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

December 05, 2023

Freddy in the service department is OUTSTANDING. .He went above and beyond to make all things happen and right.. More

by JIMWTRUCKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Euler
Report | Print
Dec 06, 2023 -

Folsom Buick GMC responded

Hello Jim, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Freddy was there to provide you with such exceptional service! Thank you again. Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

December 04, 2023

Tyler and Jay worked hard to make the we could agree on the best deal without the added pressure of being insulting and even drove 45 minutes on a Saturday night to ensure my spouse could sign all document More

by rkma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Sims, Jay Dhaliwal, Marty Neefe, Charles Townsend, Michael Kelly
Report | Print
Dec 06, 2023 -

Folsom Buick GMC responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of Tyler, Jay and our teams dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find a great deal on the perfect vehicle for you and your spouse. We would love to work with you again. Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

December 03, 2023

Friendly, relaxed, and no pressure atmosphere. Buying a new vehicle should be fun and not stressful. They checked all boxes and I left with the truck I wanted. They know their products, services a More

by MCOPPOCK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Gillin, Jay Dhaliwal, Michael Kelly, Michael Herrera
Report | Print
Dec 05, 2023 -

Folsom Buick GMC responded

Thank you and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and we also believe that's how every car-buying experience should be. I am sincerely grateful for your business! Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

December 02, 2023

All went well. My expectations were taken care of by true professionals. Thanks for the experience. More

by VHEFFTOPGUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Weller
Report | Print
Dec 05, 2023 -

Folsom Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

December 01, 2023

Relaxed and pleasant purchase,sale staff was great to deal with finance was swift and quick,will come back again More

by jeffg6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Velasco, Charles Townsend, Scott Runkle, Michael Herrera
Report | Print
Dec 02, 2023 -

Folsom Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

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