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Folsom Buick GMC

Folsom, CA

4.7
219 Reviews
Call Dealership (916) 400-2884
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12640 Auto Mall Cir

Folsom, CA

95630

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219 Reviews of Folsom Buick GMC

December 17, 2023

Fast easy process. Everyone at this dealer was super friendly and professional. I would definitely buy from them again. Going to have it serviced here as well. Charles More

by stevenwoolery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Koupas, Freddy Euler, Tina Long, Johnny Livingston, Dave Wheller, Ed McNanna, Charles Townsend, Michael Kelly
Report | Print
Dec 19, 2023 -

Folsom Buick GMC responded

Thank you for sharing your feedback about your experience with us, Steven. I'm glad to hear that you had a fast and easy experience with us. Please let me know if there is anything else that I can assist you with. Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

December 17, 2023

The customer service was amazing. Thank you I love the truck. It was just what I wanted. More

by maddazzl16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Gillin
Report | Print
Dec 19, 2023 -

Folsom Buick GMC responded

Thank you for taking the time to share with us! The goal of the Folsom Buick GMC team is to ensure a painless and enjoyable purchasing process for each of our customers. I'm happy to read that you found what you wanted. Please remember that we're always here to assist you with any future auto needs! Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

December 16, 2023

Very friendly, not pushy, and very helpful, We left there with smiles on our faces. More

by Kathleen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Gillin, Michael Herrera
Report | Print
Dec 18, 2023 -

Folsom Buick GMC responded

Thank you for this amazing review, Kathleen! We really appreciate your business. Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

December 15, 2023

Great Customer Service! Great Dealership. Will definitely come back. And will tell my friends and family about it. More

by GZAM72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madi Scicluna, Jose Torres, Danny Velasco, Johnny Livingston
Report | Print
Dec 18, 2023 -

Folsom Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

December 15, 2023

Sales staff and finance department were able to make us a deal on our 2022 Terrain. We appreciate the time that went into the purchase of our new vehicle. More

by t86612dar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Gillin, Jay Dhaliwal, Charles Townsend
Report | Print
Dec 18, 2023 -

Folsom Buick GMC responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

December 14, 2023

All service reps did an excellent job of informing me and keeping the repair expectations well communicated. Excellent Experience. More

by sawyourmessage
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Euler, Tina Long
Report | Print
Dec 15, 2023 -

Folsom Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

December 13, 2023

John is a great service rep. So polite, informative, and professional. Your service team is always top notch! More

by marie.mccrink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Euler, Tina Long, Johnny Livingston, Dave Wheller, Ed McNanna
Report | Print
Dec 14, 2023 -

Folsom Buick GMC responded

Marie, thank you for the awesome feedback! You're right, John is an excellent service representative and I appreciate all he does for us! I am very happy to hear that he was there to provide you with great service. Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

December 13, 2023

Good dealership Bobby is awesome he really helped me out in setting my car up before I headed out to my 3 hour drive home and so is Michael thank you for everything. More

by JANNETTENUNEZ75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Burcina, Bobby Gillin, Michael Kelly
Report | Print
Dec 14, 2023 -

Folsom Buick GMC responded

Jannett, thank you for the wonderful review and for traveling to Folsom Buick GMC from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

December 13, 2023

Fantastic, professional service. I appreciate the way they do business. It's worth the drive. Thank you More

by BBURCINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Burcina, Chad Karsting, Freddy Euler, Tina Long, Johnny Livingston, Dave Wheller, Ed McNanna, Scott Runkle, Michael Herrera
Report | Print
Dec 14, 2023 -

Folsom Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

December 13, 2023

I have to wait for my car to be serviced. The coffee was great. The TV was inop and the rumor was for a couple of days. Someone came out to play with the controls without success. Then so More

by jwseigal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Euler
Report | Print
Dec 14, 2023 -

Folsom Buick GMC responded

Thank you for the great feedback, John! I appreciate hearing all comments so we can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

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