Folsom Buick GMC

2018 Buick Regal TourX rear differential vibration noise Bought new 2018 Buick Regal TourX. At 300 mi noticed metallic noise and vibration coming from rear differential above 60 mph. Dealer acknowledged prob Bought new 2018 Buick Regal TourX. At 300 mi noticed metallic noise and vibration coming from rear differential above 60 mph. Dealer acknowledged problem after numerous visits to their service department. GM factory tech concluded its normal. Unacceptable and ridicules . Either repair the vehicle or refund my money. More

Bait and switch Bought a brand new truck from them Feb 2019, the truck had a vibration at highway speeds and one of the key fob remotes was damaged. Sales man promis Bought a brand new truck from them Feb 2019, the truck had a vibration at highway speeds and one of the key fob remotes was damaged. Sales man promised to either get a new housing or a leather cover for the remote. The next day I noticed a mark and scratch on the truck, called the dealer the same day and the person on the phone said no problem just bring it in and we'll get you new tires. 1st visit, was told you must drive 700 miles before we can do anything, and come back when it's not raining so we can look at the paint. 2nd visit, "we will road force balance the tires." Still vibrates, 3rd visit "the tech says the vibration is 'virtually gone', but they'll need to keep the truck for a few days and they don't have a loaner car to fix the paint, make another appt and we'll keep a loaner for you." Vibration reduced, but still present. 4th visit, umm about that, there's no "due bill" so we can't do anything about the paint. May 2019, still no new remote housing or leather cover, truck still vibrates, refusal to fix paint. What a load of crap. 0 stars. More

In and Out Baby!! I called and got in for a quick oil change for a mid day appt. I show up they take the truck and BAM before I even start to think do I call an Uber o I called and got in for a quick oil change for a mid day appt. I show up they take the truck and BAM before I even start to think do I call an Uber or hang out my truck is parked outside the lobby ready to go! Thanks for the hustle always my first choice for service! More

My 318,367k yelp 2002 Chevy Is my jewel My third Great Experience with the two YES senior men who knows their stuff at the service department intake desk. With their age and years of experi My third Great Experience with the two YES senior men who knows their stuff at the service department intake desk. With their age and years of experience finding your vehicle facts is their goal. Each time they have nailed my vehicle issues. I’m confident of my trust in these service advisors because I know my automobiles and take care of them from purchase date till now. Thanks Folsom GMC Folsom California . More

service writers are old men and dont care about anything horrible bought a truck here went back for service they treat you like crap and don't want to warranty anything very disrespectful and made a mess of horrible bought a truck here went back for service they treat you like crap and don't want to warranty anything very disrespectful and made a mess of my truck More

Always treated with respect We have bought 4 vehicles from their inception in 1998. We have always been treated with respect and have never felt pressured to buy anything. The se We have bought 4 vehicles from their inception in 1998. We have always been treated with respect and have never felt pressured to buy anything. The service people are always helpful and try to take care of car problems as quickly as possible. More

Still unable to see out of my windshield They had my vehicle for 3 days, and it still has the same problems as it had when it went into the service department. I can still barely see out of m They had my vehicle for 3 days, and it still has the same problems as it had when it went into the service department. I can still barely see out of my windshield and my band new car squeaks. More

Repaired A Broken Part Easily, No BS The fuel filler tube anchor on my GMC Sierra broke; Manufacturer should be embarrassed, but my Dealer fixed it fast, no violin music. Just fixed it. The fuel filler tube anchor on my GMC Sierra broke; Manufacturer should be embarrassed, but my Dealer fixed it fast, no violin music. Just fixed it. Thanks guys. CJ More

Was told to go Google a solution by technician Bought a part that didn't solve the problem, when called to speak to a tech, he had time to answer the call about 20 minutes ago 8.23.18 @11am but did Bought a part that didn't solve the problem, when called to speak to a tech, he had time to answer the call about 20 minutes ago 8.23.18 @11am but didn't have the knowledge to verify if part is faulty. Told me to Google the process to bleeding the air out my diesel. If we all Google our own issues, idiots like you won't have a job. You should be fired by days end joker. More

Biggest group of typical car sales people! Dealership is full of slimey sales people and management. Tried to purchase a vehicle I saw online. When I emailed, someone called, stated that the Dealership is full of slimey sales people and management. Tried to purchase a vehicle I saw online. When I emailed, someone called, stated that the vehicle was available. I went to the dealership, only to find out the vehicle is not there or available. The biggest set of scammers! They lie to get you to their store and then hope to sell you something different. Buyer Beware!!!! More