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Folsom Buick GMC

Folsom, CA

4.7
219 Reviews

12640 Auto Mall Cir

Folsom, CA

95630

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219 Reviews of Folsom Buick GMC

November 11, 2023

Folsom GMC always takes full care of my service needs. I never have to wait long and my vehicle is delivered to me on time every time. The Service Techs are always professional and courteous and the ser More

by shellski4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Euler
Nov 13, 2023 -

Folsom Buick GMC responded

Thank you for your kind words. We feel our service department is what makes Folsom Buick GMC special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

November 10, 2023

Dave and Tina were great just as always with terrific service and communication! Will be back More

by TFARYNIARZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Long, Dave Wheller
Nov 13, 2023 -

Folsom Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

November 10, 2023

This place always takes care of me when I come in. They always treat me with respect and with the best customer service. More

by deepak5594
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Euler, Ed McNanna
Nov 13, 2023 -

Folsom Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

November 09, 2023

service was excellent. Everything was in a timely manner. That's why I come to GMC Folsom. More

by rtorres326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Long
Nov 09, 2023 -

Folsom Buick GMC responded

I cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

November 07, 2023

Vehicle purchasing experience was very good. The sales team was low pressure, fair, and had good knowledge of the vehicles they were selling. First time I would recommend a dealership to a frien More

by JJPODESTA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Sims, Alex Zagalskiy, Jay Dhaliwal, Michael Kelly
Nov 08, 2023 -

Folsom Buick GMC responded

I cannot thank you enough for your wonderful review of Folsom Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let me know when I can do so again! Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

November 07, 2023

Service was explained clearly and performed promptly. Cost estimate was accurate. There were no surprises. More

by czama54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Wheller
Nov 08, 2023 -

Folsom Buick GMC responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

November 07, 2023

Service Advisor was great. My Appointment was delayed 2 hours which was unexpected. Hopefully my next appointment will go smoother. More

by Big Red
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Long
Nov 08, 2023 -

Folsom Buick GMC responded

Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

November 07, 2023

Very professional and not the typical push salesman. Bobby took his tome allowed me to review my options. More

by sheldonmcafee2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Gillin, Michael Kelly
Nov 08, 2023 -

Folsom Buick GMC responded

I appreciate the kind words, Sheldon. I look forward to seeing you again in the future! Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

November 06, 2023

Professional people and service. Work was completed when they said. Car was waiting for me when they said. More

by A.ZLATUNICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Livingston
Nov 08, 2023 -

Folsom Buick GMC responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Folsom Buick GMC. If there is anything more that I can do, please come back and see us again. Take care! Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

November 06, 2023

Quick easy service. Pricey BUT efficient with a clean dealership and friendly staff. I will use them again. More

by stevekarsten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madi Scicluna, Jose Torres, Danny Velasco, Freddy Euler, Tina Long, Johnny Livingston, Dave Wheller, Ed McNanna
Nov 08, 2023 -

Folsom Buick GMC responded

Thank you for the great feedback, Steve! I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

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