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Folsom Buick GMC

Folsom, CA

4.7
219 Reviews

12640 Auto Mall Cir

Folsom, CA

95630

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219 Reviews of Folsom Buick GMC

November 25, 2023

The sales team of Marty and Michael were awesome. They were both friendly, professional and easy to work with. Marty was very knowledgeable about the vehicle we were interested in. He was also very h More

by mdrg12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Neefe, Michael Kelly
Nov 28, 2023 -

Folsom Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. I strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

November 22, 2023

I love this dealership they have always treated me very well. Excellent customer service skills. More

by ratdog59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Burcina, Tina Long, Dave Wheller, Marty Neefe
Nov 24, 2023 -

Folsom Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made me happy to read your review. If there are any other automotive needs I can assist you with, please don't hesitate to call me or stop by. Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

November 22, 2023

Marty was very personable and professional. Made experience very comfortable and quick. Highly recommend him to anyone. More

by Michael S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Euler, Marty Neefe, Charles Townsend
Nov 24, 2023 -

Folsom Buick GMC responded

Michael, I loved reading this review! Happy customers are our aim, and it appears Marty really hit the bullseye. I’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

November 21, 2023

Alex and Jay in sales and Mike in financing were great. For that matter even the sales manager was friendly. I feel like I got a good deal from good folks. That’s hard to find in the auto industry these da More

by CHRISTINA.MCAMIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The sales manager I can’t remember their name but they were really great, Tina Long, Alex Zagalskiy, Jay Dhaliwal, Michael Kelly
Nov 22, 2023 -

Folsom Buick GMC responded

First and foremost, thank you for stopping by to leave this incredible review, Christina. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Alex and Jay assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

November 21, 2023

Very helpful representative. He helped me access my Buick rewards points so I could use it for my service. More

by GEIKAJAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Euler
Nov 22, 2023 -

Folsom Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

November 20, 2023

Fantastic experience thank you Marty for working with us we greatly appreciate it. Great service More

by vinnie8821
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Neefe, Michael Kelly, Scott Runkle
Nov 22, 2023 -

Folsom Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

November 20, 2023

We normally buy our vehicles out of state but decided to look in Northern CA this time. Our experience with Marty and Charles was great. When we were not able to make it Folsom on Saturday, Marty came in on More

by dana19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Neefe, Charles Townsend
Nov 22, 2023 -

Folsom Buick GMC responded

Thank you for writing this amazing review for our team! At Folsom Buick GMC, we always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

November 19, 2023

This is a great dealership with respectful and honest staff. I won’t take my vehicle anywhere else! More

by austinm2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Livingston, Ed McNanna, Jay Dhaliwal
Nov 21, 2023 -

Folsom Buick GMC responded

Thank you so much for taking the time to share your feedback with us, Austin! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

November 17, 2023

I had a very pleasant experience when I got my car serviced! Dave checked my car in and got it back to me in a reasonable amount of time. He was very personable. No issues. More

by JJFRANK007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Wheller
Nov 20, 2023 -

Folsom Buick GMC responded

Thank you for taking the time to write about your experience with us! At Folsom Buick GMC, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Dave was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

November 17, 2023

We have bought multiple vehicles from this dealership. The staff are incredibly knowledgeable about the vehicles on their lot, went up and beyond to make sure we were taken care off. They are not just bus More

by SARAHENDERSON2545
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Sims, Steve Voyez, Charles Townsend
Nov 20, 2023 -

Folsom Buick GMC responded

Thank you for this excellent review! We are so happy to hear that we could make you feel like a part of the Folsom Buick GMC family with your recent purchase. We hope you are enjoying your new vehicle. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Chad Karsting Customer Manager ChadKarsting@folsombuickgmc.com (916) 355.1414

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