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Flow Volkswagen of Asheville

Asheville, NC

3.6
352 Reviews

621 Brevard Rd

Asheville, NC

28806

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352 Reviews of Flow Volkswagen of Asheville

August 02, 2016

OK - but I took my Passat diesel in for an oil change. I had been there about an hour. Thinking that was a bit long for an oil change I went out to the servi More

by GARBAGEINGARBAGEOUT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Courtney
August 01, 2016

Everyone was very helpful. Freddy Snedden, our sales rep, happily took us on two test drives pouting himself into the convertible backseat. He programmed my phone into the car's More

by LoveMyBlueBug
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Freddy Snedden, Sales, David Smith, James Lordman
Aug 10, 2016 -

Flow Volkswagen of Asheville responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Volkswagen of Asheville. We wish you safe travels in your new convertible and look forward to seeing you again soon!

August 01, 2016

Recently purchased used Jetta I recently purchased a pre-owned 2015 Jetta still barely under warranty. Concerned about transmission and a few electrical thing noticed. Asheville V More

by spk2ya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip King, Zac Elkins
Aug 10, 2016 -

Flow Volkswagen of Asheville responded

Thank you so much for sharing your experience with Volkswagen of Asheville. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear we could help alleviate your worries. The team will be thrilled to hear your feedback!

July 29, 2016

Installed ECU and TCU upgrades. Discussed upgrade options with Jack, and decided to have both the ECU and the TCU reprogrammed on my new Golf R. While service was being performed, we More

by GREESE007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Mitchell, Jack Thill
Aug 10, 2016 -

Flow Volkswagen of Asheville responded

Hearing that you had pleasant experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Volkswagen of Asheville. We wish you many happy miles in your newly upgraded Golf R. We look forward to serving you for many years to come!

July 29, 2016

Courteous people cool shop Recall work done on VW. Second recall notice.You have great people beautiful store, just hope the brand is not too damaged from recent problems. More

by RUTLEDGELIVINGSTON
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Thill
Aug 10, 2016 -

Flow Volkswagen of Asheville responded

Thanks for making the trip to Volkswagen of Asheville for the service recall on your VW. We appreciate your business, thank you again!

July 27, 2016

Very friendly and professional. Jack did a great job ensuring I was taken care of while waiting, with the car, and after the service and work was done. The mechanics did a great job More

by RTFURTUNA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Thill
Aug 10, 2016 -

Flow Volkswagen of Asheville responded

We couldn’t be happier that Jack Thill provided you with a Volkswagen Service experience. He is a true asset and we are lucky to have him on the Volkswagen of Asheville team. Please come back to visit anytime!

July 25, 2016

Good service , wait time for service was a bit long but that can be expected without scheduling an appointment. Nice waiting area and overall am pleased with serv More

by MGREENW5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip King
Jul 25, 2016 -

Flow Volkswagen of Asheville responded

Thank you for taking the time to tell us about your recent visit! We're happy to hear you had a pleasant experience with our service department and we look forward to serving you for years to come!

July 25, 2016

Excellence personafied! While on vacation in the Asheville area, we had a coolant leak on our 2002 Jetta Wagon. Made the appointment, brought it in, obtained a loaner car, pr More

by RONNIEPITTMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bishop, Brittany Courtney
Jul 25, 2016 -

Flow Volkswagen of Asheville responded

Thank you for taking the time to tell us about your recent visit! We hate to hear that you had an issue while on vacation, but we're thrilled to hear that your experience was such a pleasant one! We hope you enjoyed the rest of your vacation and thank you again for your time!

July 25, 2016

Regular Service Harmony Dealership is the best. I scheduled my TDI beetle for an oil and 40,000 check up. I knew in advance the cost and time involved, so no surprise More

by DEBBIEM0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip King
Jul 25, 2016 -

Flow Volkswagen of Asheville responded

Thank you for telling us about your recent visit! We're happy to hear that Philip and the team were able to provide you such a pleasant service experience! Thank you again for your time and we look forward to serving you for years to come!

July 24, 2016

Comfortable and Enjoyable car buying I am very happy with my new car; Stephanie Dilts was a huge help in explaining the process of buying the car and all of the new things to learn with o More

by CM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Dilts
Jul 25, 2016 -

Flow Volkswagen of Asheville responded

Thank you so much for writing such a thoughtful review! Hearing that you had a great experience and one that you would recommend to friends and family is the best we could hope for! Congratulations on your new Volkswagen Golf Sportwagen and welcome to the Harmony Motors family!

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