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Flow Volkswagen of Asheville

Asheville, NC

3.7
350 Reviews

621 Brevard Rd

Asheville, NC

28806

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350 Reviews of Flow Volkswagen of Asheville

August 08, 2016

EXCELLENT AS ALWAYS. IN EARLY AND OUT BEFORE TIME PROVIDED I have our Audi, Porsche and now our VW serviced at Harmony. They are always helpful and courteous. Great dealer easy to deal with and fair. More

by TOMGKANE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bishop, James Lordman
Aug 11, 2016 -

Flow Volkswagen of Asheville responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it!

August 06, 2016

Great Experience Had a great experience. No pressure and was shown new and used cars both. Michael worked with me to hit my budget and find the car I wanted. More

by Fiat500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Roach
Aug 11, 2016 -

Flow Volkswagen of Asheville responded

Congratulations on your new purchase! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that Michael knows how pleased you are with his service. Once again, welcome to the family and we sincerely hope you enjoy every single mile in your new vehicle!

August 05, 2016

Excellent service but long wait As usual, the service (50,000) was perfect , the service employee courteous but the waiting time of more than 3 hours unacceptable, although scheduled More

by SWISSREALTOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Thill
August 04, 2016

Best Service Department The entire process was streamlined and efficient. We live over 65 miles away and they worked with us to make dropping off our vehicle a very easy proc More

by MOUNTAINGAMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip King, Brittany Courtney
Aug 11, 2016 -

Flow Volkswagen of Asheville responded

Thanks for making the trip all the way to Asheville to have services performed on your Volkswagen! Philip King will be here next time you need another service! We appreciate your business, thank you again!

August 03, 2016

Efficient, knowledgeable & alert They addressed my main issue which turned out to be a piece of metal in my tire. But Charles also does a serious inspection of my car, and noticed wh More

by NANCYSWORKSHOP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bishop
Aug 10, 2016 -

Flow Volkswagen of Asheville responded

We would like to thank you for your recommendations and for this review. Our team of professionals is dedicated to providing you and everyone who visits Volkswagen of Asheville with only the best there is to offer. It’s so nice to hear that Charles Bishop helped to make your experience such a positive one. We look forward to assisting you with your future services and vehicle purchases!

August 03, 2016

On schedule work was performed on my scheduled appointment time, wait was expected for repairs, but work was completed to satisfaction and done correctly. I will More

by 02VW Passat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bishop, Jack Thill
Aug 11, 2016 -

Flow Volkswagen of Asheville responded

The Volkswagen of Asheville team thanks you for allowing us to earn your business. We appreciate you sharing your service experience with us and others and we look forward to servicing your Passat in the future.

August 03, 2016

Process was seamless. Easy to make appointment, Charles Bishop was ready for us when we arrived, vehicle was ready and washed when they said it would be. Good experience ov More

by WPANKHURST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bishop
Aug 10, 2016 -

Flow Volkswagen of Asheville responded

We are happy to hear that you got exactly what you wanted out of your service experience with us at Volkswagen of Asheville. We wish you safe travels in your VW and look forward to seeing you again soon!

August 02, 2016

Came home with a new VW I was very upset about the deisel situation and really appreciate the wonderful customer service from Michael and Nate. Very happy with my new white T More

by MRUND831
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Nunn, Chris Nelson, Michael Roach
Aug 10, 2016 -

Flow Volkswagen of Asheville responded

On behalf us all of us at Volkswagen of Asheville, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Michael and Nate. We will be sharing your feedback with our team. Enjoy your new VW Tiguan and please come visit us again soon!

August 02, 2016

OK - but I took my Passat diesel in for an oil change. I had been there about an hour. Thinking that was a bit long for an oil change I went out to the servi More

by GARBAGEINGARBAGEOUT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Courtney
August 01, 2016

Everyone was very helpful. Freddy Snedden, our sales rep, happily took us on two test drives pouting himself into the convertible backseat. He programmed my phone into the car's More

by LoveMyBlueBug
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Freddy Snedden, Sales, David Smith, James Lordman
Aug 10, 2016 -

Flow Volkswagen of Asheville responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Volkswagen of Asheville. We wish you safe travels in your new convertible and look forward to seeing you again soon!

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