Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Flow Volkswagen of Asheville
Asheville, NC
352 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
352 Reviews of Flow Volkswagen of Asheville
February 01, 2017
EXCELLENT SERVICE David Smith, Philip King, and Chris Nelson were GREAT!!! My car was fixed on time and the service department was very clean and well done. Things David Smith, Philip King, and Chris Nelson were GREAT!!! My car was fixed on time and the service department was very clean and well done. Things went smoothly, my car had a nice wash once I received it, and the overall professionalism and attitudes displayed by everyone was top notch! Will gladly bring my car back for service anytime and would recommend these sales folks when purchasing cars. They treat you like family! More
by HOLLOWAYHM
Verified CustomerEmployees Worked With
Philip King, Charles Bishop, Brent Curvin, David Smith
January 27, 2017
Well worth taking the time to look around! The last car I got from Harmony Motors lasted me 13 years and had three mechanical issues only. I was sold a 2001 red New Beetle and it could not have The last car I got from Harmony Motors lasted me 13 years and had three mechanical issues only. I was sold a 2001 red New Beetle and it could not have been more enjoyable and sturdy. Now I have a black 2016 New Beetle Classic and it purrs like a kitten just like my last car. The staff could not have been nicer and I felt right at home. I would recommend Harmony Motors to any person looking for a reliable vehicle and outstanding service with a smile. More
by murraylide
Employees Worked With
David Smith, Philip King, Chris Nelson, Freddy Snedden
January 26, 2017
Jetta TDI Buyback; Purchase of 2017 Golf Alltrack Without delving into the Buyback particulars, the actual buyback was quick, allowing my wife and I to spend some time looking at new VWs. My wife was Without delving into the Buyback particulars, the actual buyback was quick, allowing my wife and I to spend some time looking at new VWs. My wife was particularly taken by the Alltrack which we ended up purchasing. Financing and delivery of the Alltrack was quick and easy as well. Hats off to those at the dealership you helped us. More
by wpgraham912
Employees Worked With
Nate Nunn, Chris Nelson, Don Oakes
January 26, 2017
Poor customer service The service attendant was extremely rude to me right from the start. I had an appointment and I asked for a rental car because they told me it would t The service attendant was extremely rude to me right from the start. I had an appointment and I asked for a rental car because they told me it would take them an hour and a half to replace my tail light. I needed the rental to get some things done as I was heading out of town. The guy had a cocky attitude when I asked and told me I should have reserved one- which no one told me. I bought a BRAND new car. It's not my fault they sold me a car that had a broken taillight. He then told me he wasn't going to do anything for me and that I had no choice but to wait. He didn't offer to do anything. Then I got an email from them to make sure I enjoyed my visit. I responded with all of this and never even got a reply back. More
by jcollingsworth26
Employees Worked With
Philip
January 26, 2017
Delivering Brent Curvin at Harmony Motots is the best. He accommodated my every need and went above and beyond to get me the payment I needed. The negotiation w Brent Curvin at Harmony Motots is the best. He accommodated my every need and went above and beyond to get me the payment I needed. The negotiation was not drug out as is with many dealers. I got the bottom line best price to meet my payment goal on the first visit. Thank you Brent and Nate. More
by tateerruue
Employees Worked With
Nate Nunn, James Lordman, Brent Curvin
January 24, 2017
Reward bonus I have been a VW owner for the past 5 years.I have been very pleased,until now. I called 3 weeks ago and ask why my reward money from my 2012 TDI NEVE I have been a VW owner for the past 5 years.I have been very pleased,until now. I called 3 weeks ago and ask why my reward money from my 2012 TDI NEVER GOT APPLIED to my new car buy. No one has returned my call. Guess they don't care as much as I thought they would. My number is 829 782 0201 Please make this right, or I will be finished with VW. DAVID MCCRUM More
by ark.dm.ministries
Employees Worked With
Alice , David Smith, Josh Mitchell
January 24, 2017
Looking for a new 4 wheel drive VW while trading in diesel. This is our 7th VW, second one from them. I rate them highly. Ben Brendell and Joe Lozowski were very helpful and made it happen. This is our 7th VW, second one from them. I rate them highly. Ben Brendell and Joe Lozowski were very helpful and made it happen. More
by Brethauer
Employees Worked With
Joe Lozowski, and Ben Brendell, Charles Bishop, Ron Klahr, Nicole Cushing
January 24, 2017
comment I came to Asheville from Hendersonville to get the car inspected because someone told me on the phone that someone there would help me register my 201 I came to Asheville from Hendersonville to get the car inspected because someone told me on the phone that someone there would help me register my 2014 VW new beetle which gives faulty emissions reports. When I got there they inspected the car and I waited for quite awhile for someone to come and help me with registration because they said that sales people would have to do it and they were all busy. Finally I went out to the desk where I was told that =I have to do it myself on the internet. so I left and drove back to Hendersonville. the car is still not registered. Instructions are not clear to me and I have not had the help I was promised and I assumed you would give. More
by JANETPEEKCLANCY
Employees Worked With
Charles Bishop, Brittany Courtney
January 24, 2017
Great stress free experience! This car buying experience was my best so far. Although we were involved in the buyback program, there was absolutely no pressure to buy. Our salesm This car buying experience was my best so far. Although we were involved in the buyback program, there was absolutely no pressure to buy. Our salesman Andrew K. was such a pleasure in each step of the process. I also spoke with Nicole via internet/email and she was great in answering any questions I had before stepping into the dealership. We have also worked with Don Oakes on the buyback and he has been most kind and helpful. More
by sg
Employees Worked With
Andrew Kirschmeyer, Chris Nelson, Don Oakes, Nicole Cushing
January 23, 2017
Fast, easy and professional Everything went according to plan. Mark K. did a fine job. The negotiation was fairly painless. Mark made the process seamless. I will buy agai Everything went according to plan. Mark K. did a fine job. The negotiation was fairly painless. Mark made the process seamless. I will buy again. More
by Spyder
Employees Worked With
Charlie as always was a pleasure., Nate Nunn, James Lordman, Mark Kaye
