Flow Toyota of Statesville

My experience at Toyota West was wonderful thanks to the salesperson, Shane Beck. He is very knowledgeable and assisted me in obtaining a lease that met all my needs at a reasonable price. Shane Beck repr salesperson, Shane Beck. He is very knowledgeable and assisted me in obtaining a lease that met all my needs at a reasonable price. Shane Beck represents Toyota West with class. More

Excellent dealership & best prices around! Very friendly & excellent customer service! They do not pressure you or make you uncomfortable when carshopping. Son is an excellent manager & very upfron friendly & excellent customer service! They do not pressure you or make you uncomfortable when carshopping. Son is an excellent manager & very upfront & to the point! Randy was very helpful & sign me up for all the new perks that come.along w/ new car purchase! More

The staff and my sales rep Shane bent over backwards to make sure I was satisfied with my decision to purchase a truck from them. They made sure I was comfortable with the truck I rode off the lot with. A make sure I was satisfied with my decision to purchase a truck from them. They made sure I was comfortable with the truck I rode off the lot with. A very positive experience thus far. More

Cordell Hughes and the entire staff at Toyota West in Statesville, NC were not only the consummate professionals but Cordell was as easy-going a sales rep as you would ever want to encounter. I cannot sa Statesville, NC were not only the consummate professionals but Cordell was as easy-going a sales rep as you would ever want to encounter. I cannot say enough about my used car buying experience at Toyota West and will wholeheartedly pass the word to any and all interested future buyers to consider seeing Cordell at the Statesville, NC location. Not only was the buying experience wonderful but the deal I received was unmatched . If I could rate on a scale of 1-10 my buying experience with Cordell, I would without question award him a solid 11 !!!!! Thanks so much Cordell and I sincerely hope you have many healthy and profitable years ahead. I will most definitely send you some business. Best Regards, Gary Allen Mocksville, NC More

Brandon Eggett greeted us and we described our needs to trade in our Cambry for a car that was easier for my husband to get in and the need for more trunk space. Within minutes he found a car , the Venz trade in our Cambry for a car that was easier for my husband to get in and the need for more trunk space. Within minutes he found a car , the Venza, that met our needs. He was professional, informative aand caring. The manager recognized us as a former customer and made an offer. We were given time to think over the offerwithout any pressure and later accepted. We were very pleased with the service. Irene Rhyne More

Shane was a delight to speak with and helped me find a great deal for me - not up-sell me. It was a surprise to be able to get a great deal on my '03 trade-in, too. Mike Gurley, the Finance Director w great deal for me - not up-sell me. It was a surprise to be able to get a great deal on my '03 trade-in, too. Mike Gurley, the Finance Director was not a "schmoozer" in any way and offered me a deal I couldn't pass up. I am loving my '12 Yaris more after having driven it almost a week now. I couldn't have gotten a better deal! The difference between Toyota West and visits to other dealers (incl a certain Kia lot) was the PROFESSIONALISM that I experienced. Much appreciated! More

I went in interested in a car i saw on line. Once they new what I wanted and needed they had one better for my needs and at a better price. Great to work with and gave fair vale on two trades. new what I wanted and needed they had one better for my needs and at a better price. Great to work with and gave fair vale on two trades. More

Best Toyota Dealer so far in all of NC!!!! So happy we found them. Great service and fast! They are honest and fair and were very heplful. It's 25 miles from our house but I will also drive the extra mile found them. Great service and fast! They are honest and fair and were very heplful. It's 25 miles from our house but I will also drive the extra mile for great service and friendly staff. Could not be happier! Thank you so much! More

Shane and Todd worked together to give my wife and I the best car buying experience we have ever had. We described to them our parameters (Toyota vehicle we desired, the make/model/etc. of the vehicle we we best car buying experience we have ever had. We described to them our parameters (Toyota vehicle we desired, the make/model/etc. of the vehicle we were considering to trade, and our additional requirements). They contacted us when they had things worked out and we went to the dealership and completed the paperwork in short order. Thanks guys...Two thumbs up!! More

THE service was AMAZING i loved everything about it, Jerry took total and complete Care of me and and great grandmother. he answered all the questions and was a all around amazing guy i will make sure t Jerry took total and complete Care of me and and great grandmother. he answered all the questions and was a all around amazing guy i will make sure to come back just because of him. Mike was awesome he helped my grandmother understand what she was paying for and some more of her options, he was funny and he seemed to like my grandmother so i could tell he wanted to help us. Both Jerry and mike were amazing help to my Great Grandmother Doris Chapman she kept saying nothing but good things after we left, i was blow away at how amazing there customer service was. I would like to request that they both get some kind of raise or something because you must reward such over the top Service like this More