Flow Toyota of Statesville

From the start to finish, this was an outstanding experience purchasing a new vehicle! Everyone worked so well with us and with each other. I highly recommend Toyota West and Russell Seward! experience purchasing a new vehicle! Everyone worked so well with us and with each other. I highly recommend Toyota West and Russell Seward! More

The guys over at Toyota West were all very friendly. There was no pushiness or blatant up selling tactics that they used. We came in and told them the car we wanted, they presented us with how we could There was no pushiness or blatant up selling tactics that they used. We came in and told them the car we wanted, they presented us with how we could go about getting our Kia Soul. The whole process was quite painless and drama free. I would definitely buy another car from them and Richard Cruz is someone I would have no problem working with again. More

I had a wonderful experience with Toyota West. Shane Beck was an amazing sales person! Will for sure buy from Toyota West in the future. Beck was an amazing sales person! Will for sure buy from Toyota West in the future. More

Loved our experience! We had the most pleasant experience with the "dealing" and the employees. We felt like family as soon as we walked in. Shared many laughs and smiles with no pressure. They got me in the with the "dealing" and the employees. We felt like family as soon as we walked in. Shared many laughs and smiles with no pressure. They got me in the exact vehicle i wanted at the payment i was hoping for. I didnt have to settle for anything less than what i wanted. would recommend a million times! Thanks to u all!!! We will never go any we here else!!! More

Chris and Nick were very nice to me and I have bought several cars from this location. My daughter and sister have also bought cars from Toyota West. We have never had a bad experience with the staff, th several cars from this location. My daughter and sister have also bought cars from Toyota West. We have never had a bad experience with the staff, they have tried to work with us and find the right car for the right price that meets our needs. I would recommend Chris and Nick to any of my clients or friends. More

Great service and great people it was a pleasure doing business with Toyota West as always. It was the fastest car trade and sell I have ever done. business with Toyota West as always. It was the fastest car trade and sell I have ever done. More

I received Excellent treatment By Kent. He answered all question and helped get me in and out quickly. all I need to say. that should be enough. question and helped get me in and out quickly. all I need to say. that should be enough. More

There is always a better price. ( I wish) We happened by the dealership about 4 months ago, looking for a Buick dealer ship. We finally found Blacks and bought a Buick. After driving the Buick for a short t the dealership about 4 months ago, looking for a Buick dealer ship. We finally found Blacks and bought a Buick. After driving the Buick for a short time, we realize that there was no storage space for pen, glasses, combs that was handy, and the 31 mpg ended up to be 26 hwy. But for us older folks who buy the higher end cars, it did have 6 way passanger seat that no one else has. It helps older to get out of the car if it is higher. Another thing, No one makes a bench seat any more. You are stuck in a bucket seat and cant scoot around on a trip. Maybe you should find some of your older engineers to test some of your products before production. I have said my piece. More

Transaction was easy. John worked to get me the deal I wanted. All the employees I dealt with were professional and entertaining. Overall, I'd recommend this dealership to someone looking for a new vehi wanted. All the employees I dealt with were professional and entertaining. Overall, I'd recommend this dealership to someone looking for a new vehicle. More

2005 Cadillac CTS-V I arrived at the dealership right 2005 Cadillac CTS-V I arrived at the dealership right after they opened and was greeted by a number of employees. The car I was looking for specifi 2005 Cadillac CTS-V I arrived at the dealership right after they opened and was greeted by a number of employees. The car I was looking for specifically had just been traded in so it was still in the back. Ozzie went and got the car while Todd Harkins, the sales manager, began talking to me and giving me a pretty detailed history on the car, rare for most used cars to have that kind of info after a trade in. After the test drive, both Ozzie and Todd were great to deal with during the negotiation process and were very fair. They were quick to disclose an issue with one of the motor mounts that was cracking and assured it would be fixed before I took delivery of the car. I was not worried about this being a major issue as rubber mounts go bad over time. The only issue was with the service department who only ordered one of the two motor mounts, I had asked that both be replaced, so that repair took longer than expected. I understand mistakes are made and it did not detract one bit from my experience with this awesome sales team. Ozzie Valentin - Salesperson, Todd Harkins and Son Ngo - Sales Managers, and Cordell Hughes was the business manager I dealt with. I will be referring friends and family to this team in the future. More