Flow Toyota of Statesville

Excellent Experience My experience at Flow Toyota was one of the best. I have been there on other occasions and the experiences are always positive but this one was the be My experience at Flow Toyota was one of the best. I have been there on other occasions and the experiences are always positive but this one was the best. The men that helped me were very helpful, informative, and respectful. I bought a new truck there, I built it the way I wanted it, and I am very satisfied with it. Every company should have people that care about their customers like Flow Toyota does. Keep up the good work! More

Great Customer Service I am a single female and the idea of buying a car is a little uncomfortable position for me. The very friendly and knowledgable team that is willing I am a single female and the idea of buying a car is a little uncomfortable position for me. The very friendly and knowledgable team that is willing to go the extra mile to satisfy their customer made this a positive buying experience. More

Great Experience I recently purchased a new Scion from this dealership, I have to say i'm impressed with the quality of customer service i was given during my visits. I recently purchased a new Scion from this dealership, I have to say i'm impressed with the quality of customer service i was given during my visits. I would recommend this dealership to anyone who enjoys friendly people and good customer service. More

Purchase of new Prius Jerry and the sales team at Toyota West, now Flow Toyota, along with the Service Department, have always made my visits an enjoyable experience. They Jerry and the sales team at Toyota West, now Flow Toyota, along with the Service Department, have always made my visits an enjoyable experience. They are knowledgeable about their products, eager to give me top of the line service, and show that they appreciate my time and business. More

Love My Hybrid I already loved my Toyota Camy that I owned. The only thing that could be better is a Camry Hybrid. I did not know if I could afford to get into a new I already loved my Toyota Camy that I owned. The only thing that could be better is a Camry Hybrid. I did not know if I could afford to get into a new Camry Hybrid. My salesman, Russell showed me the car, went over options and helped me negotiate a price that would fit in my budget. Thank you Russell and the whole team at Toyota West. ( I named her Gracelyn) Since she is gray, graceful and her mom's name is Lyn. More

Excellent buying experience I always dread buying a new car, but Matt Groom at Toyota West in Statesville, NC made this a very pleasant experience. I purchased a 2014 Camry and I always dread buying a new car, but Matt Groom at Toyota West in Statesville, NC made this a very pleasant experience. I purchased a 2014 Camry and I am very happy with it. Matt and the dealership gave me a good deal on my trade-in and were very professional and friendly. I would recommend Toyota West in Statesville, NC to everyone I know. More

Awesome experience! I have never been to a dealership that had such friendly and "non pushy" employees. They did everything that they could to make our experience a good I have never been to a dealership that had such friendly and "non pushy" employees. They did everything that they could to make our experience a good one. Told all of my friends! Great employees! Will recommend to everyone who will listen. Tami and Don Bishop More

Great Service! I recently traded my 2013 Corolla for my new 2014 Camry and I love it!! I worked with Jerry Lambert as well as two other employees (sorry I can't rem I recently traded my 2013 Corolla for my new 2014 Camry and I love it!! I worked with Jerry Lambert as well as two other employees (sorry I can't remember their names) but everyone was SUPER NICE and helpful. I worked with Jerry with my 2013 Corolla and he was just as awesome this time. I left a cd in my car and he actually called me and told me he got it for me. That may not seem like a big deal to other people but it meant a lot to me. The fact that he called me before I called him to tell me about my cd spoke volumes. I LOVE dealing with Toyota West and Jerry Lambert!! I couldn't have asked for a better experience!! More

Used Truck Looking for used truck for use with RV. Saw truck on line. Upon visit met with Russell. He knew so much about truck. Bought it. Just what we were look Looking for used truck for use with RV. Saw truck on line. Upon visit met with Russell. He knew so much about truck. Bought it. Just what we were looking for and more. Thanks Russell. More

How to have the best new car purchase experience ever! 1) Plan ahead. Save for your next car, even if you have to start years on advance of your purchase. The better your downpayment, the more choices and 1) Plan ahead. Save for your next car, even if you have to start years on advance of your purchase. The better your downpayment, the more choices and flexibility you will have on the day you decide to show up at the dealership! 2) Know what you want. Know what it costs. Know what your trade is worth. Know how much you want to pay, and if you get a loan, how much you are willing to pay each month. 3) Use the Toyota website and build your car. Build it several times, over several weeks, before you set foot on the dealer's lot. Build it several different ways, with different options. Understand what those options are, and if they are a part of a "package". Write down any questions you have and take them with you on the day you decide to go to the dealer. If you do your homework, you shouldn't have many questions. 4) When you build your car on the Toyota website, calculate your payments with various amounts down/trade, and don't let a dealer harass you into buying before you are within the parameters that you have set for yourself. And if a dealer DOES harass and pressure you to buy *now*, even if you have told them you are saving money and you're not ready to buy, walk away from that dealer and take your business elsewhere! (Go to Toyota West!) 5) While you are building your car on the Toyota website, pay attention to manufacturer and dealer specials found on the website and watch for TV and radio spots advertising specials. If you're seeing and hearing an uptick in specials, there's a reason, and it is sometimes this: 6) Did the manufacturer just introduce next year's model? If so, there'll be some lot-clearing special offers on the way. Pay attention. 7) If you have to drive a little farther, or drive past a different dealership, to get to a dealership that treats you with a cordial and welcoming respect, do it. It's worth the gas and the time. I did all of these things, and I drove a little farther, to purchase my car from Toyota West in Statesville. I would - and will - recommend this dealership to anyone who is interested in a Toyota, or a Scion. It was the best car purchasing experience I have ever had. Hands down. Great job Shane, Mike, Son and Toyota West! Thank you for your great customer service! More