Flow Toyota of Statesville

Easy to work with There was no pressure to visit and look at cars. They gave me a good price on a new model within about 15 min. Then I was able to email my counter o There was no pressure to visit and look at cars. They gave me a good price on a new model within about 15 min. Then I was able to email my counter offers. Picking up the car took about 1.5 hours. It was longer than I'd like but much faster than most dealers do. Overall it was a easy low pressure experience. I would def. recommend this dealer if you are looking for a new or used Toyota. More

Came in needing an extra car, went home with 2 new ones. Flow Toyota treats their customers as if they were family. Once again my wife and I had a stress-free, no hassle experience from our favorite dealersh Flow Toyota treats their customers as if they were family. Once again my wife and I had a stress-free, no hassle experience from our favorite dealership from the moment we walked in the front door till the moment that we purchased our 5th and 6th vehicle in the past 2 and a half years. The staff is very confident and knowledgeable, and make sure you are comfortable throughout your visit. Our future car buying will remain with Flow Toyota and we have and will continue to recommend them to all our friends and family! Thank you Todd Harkins, Mike Gurley, and John Mykins for your due diligence and for making our purchases an extremely remarkable experience! More

GO FLOW We drove over an hour to make our purchase. We felt that they were fair and efficient. Now, we have a certified car to drive for a long long time. We drove over an hour to make our purchase. We felt that they were fair and efficient. Now, we have a certified car to drive for a long long time. Highlander hybrids are hard to find. They had one and we were satisfied. Well worth the drive to a non cooperate size Toyota dealer. More

Customer Service I received excellent service, everyone was phenomenal. Cipri showed me the cars I was interested in, I selected the one I wanted and by the next day I received excellent service, everyone was phenomenal. Cipri showed me the cars I was interested in, I selected the one I wanted and by the next day I had a new car. More

Brandon Eggett and Mike Gurley were awesome to work with. I love my new Scion and I appreciate their honesty and professionalism. Thank you again! Eggett and Mike Gurley were awesome to work with. I love my new Scion and I appreciate their honesty and professionalism. Thank you again! More

Service dept is poor. One star is actually too good for Flow Toyota. Service is not up to par. They will not call you back when they say they will. They put my wife in a pr One star is actually too good for Flow Toyota. Service is not up to par. They will not call you back when they say they will. They put my wife in a precarious position when they checked under the hood to look at the filters only to not notice that battery acid was leaking from a broken post and had spewed all over the engine. Leads me to believe that they didn't look under the hood or replace the filters they charged her for. We will be taking our business elsewhere. More

Great buying experience Process was easy. Joe and Brandon were great to deal with. They got the exact car I wanted even though it wasn't one that was readily available from t Process was easy. Joe and Brandon were great to deal with. They got the exact car I wanted even though it wasn't one that was readily available from their lot. More

Treated like they wanted my business. I have owned a LOT of cars..more than many would believe. I have dealt with a ton of dealerships. Of all of them...this is the only one that I don't h I have owned a LOT of cars..more than many would believe. I have dealt with a ton of dealerships. Of all of them...this is the only one that I don't have anything but good things to say about them when describing them. Yes they're a dealership so they can be expensive but fact is...they're ALL expensive and if I have to give my hard earned money to one, I at least want to feel like they appreciate my business. And more importantly I don't want to go to a dealership and feel like I'm bothering them...which has happened many times at other dealerships (Randy Marion comes to mind). Every single person at Flow Toyota (a.k.a Toyota West) is pleasant and they actually want to help you. I have dealt with all areas of this dealership from sales, service, and even the bodyshop and each and every time they were top of the line. Heck they even serviced a non Toyota vehicle for me when the dealer who should have been servicing it didn't have time for me. Congratulations to these guys as being the ONLY dealership ever in my many years of dealership experience to get a full 5 stars overall from me. Like I said...a little pricey (as all dealerships are as far as I'm concerned)....but if I gotta give it to someone I choose them. More

Outstanding Service Experience First time visiting Flow Toyota for servicing my 4Runner. I have always been Shawn Mays customer and I followed him from Hickory, because he is such a First time visiting Flow Toyota for servicing my 4Runner. I have always been Shawn Mays customer and I followed him from Hickory, because he is such an outstanding serviceman with great customer service skills. I was impressed with the service department and quality of care I received while there. I will continue to do my future business at Flow!!!! More