Flow Nissan Of Fayetteville

Freaking Nightmare ! Went there to have my key fob reprogrammed . I had a appointment,it took 5 hours to NOT to fix the issue . I was told I have to understand that they Went there to have my key fob reprogrammed . I had a appointment,it took 5 hours to NOT to fix the issue . I was told I have to understand that they had 60 bookings today. “ NOT MY PROBLEM’” . There was another Man who was getting his oil changed and was there since 10am had to leave and come back at 3pm and his work still wasn’t finished.He was just as frustrated as I was.! . Then I was given a $1400 estimate for a result of their findings But the issue I was there for was still not resolved. Left there very furious and headed to auto zone for new batteries in the key fob and a battery bracket tightened. Shame on you Flow Nissan! You ruined my day and ever having the opportunity to service my car ever again. More

This is by far the worse experience ever! I arrived on time for a 10 am appointment, only to be told there is a 2 hour wait! If you don't honor appointment times, then why schedule them?! It' I arrived on time for a 10 am appointment, only to be told there is a 2 hour wait! If you don't honor appointment times, then why schedule them?! It's 12:30 and I have other things to do! This is ridiculous! Flow Nissan of Fayetteville NC you need to do better!!! More

I found that the people at Flow Nissan of Fayetteville were very courteous and knowledgeable! were very courteous and knowledgeable! More

went in for Family care plan oil change they informed us that we needed To do a tire rotation to which we usually only have to do every other time after 10 years going in there they informed as we need to that we needed To do a tire rotation to which we usually only have to do every other time after 10 years going in there they informed as we need to pay for the oil change that should've been free since we didn't do the suggested service (over $300 more) those were not part of our original family care plan for 2013 I will never step foot in that dealership again More

Very poor customer service! ! No acknowledgement to me of what was wrong with my car!! I had to pay for a diagnostic test even though I had extended warranty!!! I will never go t ! No acknowledgement to me of what was wrong with my car!! I had to pay for a diagnostic test even though I had extended warranty!!! I will never go to Flow Nissan again for a car!!! More

The person checking me in was very unknowledgeable of what was going on as far as warranty is concerned. My name is Alexander Moore and I know my hub was replaced there before. Now they say, they don't d what was going on as far as warranty is concerned. My name is Alexander Moore and I know my hub was replaced there before. Now they say, they don't do that for warranty. Please check my history, I will not take my Nissan titan there anymore. If someone ask me about this company, I will tell them to take their vehicle somewhere else. I'm not a Happy customer. Because this company did not treated me fairly. Thank you for your time. More

Cherise was awesome. She was and still remains to be very helpful with my recent purchase. She has a great personality and excellent people skills. Dealing with her i d She was and still remains to be very helpful with my recent purchase. She has a great personality and excellent people skills. Dealing with her i didn't get the feel of a sales person trying to make a sale. Knowledgeable woman.! Cherise thank you for all that you have done. More

Cost me over 800. 00 in taxes!!! Purchased a Nissan Titan, I paid for my tags/title/taxes on my previous truck in December, so dealership said we can just transfer tag 00 in taxes!!! Purchased a Nissan Titan, I paid for my tags/title/taxes on my previous truck in December, so dealership said we can just transfer tags, and then would pay taxes on the new truck in December, which I have always done (husband trades vehicles almost every 2 years) They called me to pick up new plate and did not understand why as we were transferring. When I got there along with a new weighted plate I was given a bill for over $800 in property tax from the DMV. After paying the taxes at DMV and then going to tax office to show proof of payment and ask for a credit on December taxes, I was informed by the Tax Office that we COULD just have transferred the tags and been good until December!! (too late now) Its a shame as I initially wanted to give them a 5 star rating but now it has cost me over $800.00 plus time and gas (waiting at DMV and then going to Tax Office) to figure out what was going on, I only purchased a vehicle over $70,000+ with all the "extra" services. (maybe there was a extra tag/title/license service I missed). :-( Not too mention the way my husband was treated when he questioned the dealership about it, was told "everyone pays taxes" well yes but NOT immediately if you recently paid and just transferring tags. More

Chris Smith was awesome and everyone there in the service department. After my service I was in a bind, Chris made a way out of no way and for that I am forever thankful to this guy that went that extra mile department. After my service I was in a bind, Chris made a way out of no way and for that I am forever thankful to this guy that went that extra mile. Customer service is beyond measure and the energy in this department is always positive and team building. Again Nissan service department thank you so much for everything and then some. Yall be blessed 💪🇦🇸💯 More