Flow Cadillac of Wilmington

Sales. Second time dealing with Doug Griffin. Great experience again. Helpful, knowledgeable, and honest. Moved from an XT5 to an XT6. Thanks again for al Second time dealing with Doug Griffin. Great experience again. Helpful, knowledgeable, and honest. Moved from an XT5 to an XT6. Thanks again for all the help Doug. More

We had a great experience. Doug was a lot of help buying our new car and explained everything in detail about all the new features. He also helped us set our seats and the app Doug was a lot of help buying our new car and explained everything in detail about all the new features. He also helped us set our seats and the app on our phone. He was very friendly and made sure we understood all the bells and whistles. More

Thanks to the Rippy Service team, a difficult apparent vehicle defect was identified and resolved. Jason Hampton and Chris Richie along with the team of mechanics and technicians were responsible for a jo vehicle defect was identified and resolved. Jason Hampton and Chris Richie along with the team of mechanics and technicians were responsible for a job well done. I always remember, nothing happens without support of the men and women behind the scenses! Thanks to all. More

Simple The sales staff at Rippy was very nice, helpful, and relaxed with any questions we had. The staff also didn't tie up the day with bells and whistles, The sales staff at Rippy was very nice, helpful, and relaxed with any questions we had. The staff also didn't tie up the day with bells and whistles, simple to the point with pricing and vehicle delivery. Simply an adult buying experience!! More

Always a Positive Experience Rippy Cadillac and it’s team of professionals are perhaps make up the best overall dealership I’ve ever had the opportunity to experience. This is my Rippy Cadillac and it’s team of professionals are perhaps make up the best overall dealership I’ve ever had the opportunity to experience. This is my third new vehicle I’ve purchased with the help and guidance of Ben Howell. Talk about total follow through ....... you couldn’t ask for a better professional then Ben who always has complete and detailed vehicle knowledge helping in the decision process. Vehicle price negotiations has always been more then fair lead by Kyle Malkin who always works hard to make a favorable deal. Justin Bass always makes the financing a smooth process by shopping for the best rates. What impressed me the most about the Rippy Deal is the true and honest team concept. You won’t find a better dealership! More

Best car buying experience ever! Just drove off the lot with the car of our dreams. Many thanks to Ben and the super team at Rippy for making the process quick and easy. Fantastic cus Just drove off the lot with the car of our dreams. Many thanks to Ben and the super team at Rippy for making the process quick and easy. Fantastic customer service!! More

Great experience. Great car. I recently leased a XT5 Cadillac from Rippy Cadillac located in Wilmington, N.C. This was the best buying experience I had ever in over 50 years of pu I recently leased a XT5 Cadillac from Rippy Cadillac located in Wilmington, N.C. This was the best buying experience I had ever in over 50 years of purchasing new cars. I highly recommend this dealership. In addition, I highly recommend Ben Howell, the Sales & Leasing Consultant I dealt with. He was extremely knowledgeable, very professional and patient in explaining all the amazing features of this car. Ben should be put in the Dealers Hall of Fame! Frank Palaia More

Buying a new XT6 Todd took the time to order just what we wanted. He keep us informed until it arrived. Then he made sure that ever thing was correct and we were happy Todd took the time to order just what we wanted. He keep us informed until it arrived. Then he made sure that ever thing was correct and we were happy with our XT6. He explained all systems in detail, made sure we understood them.He was great and I would deal with him again. Thanks. Justin did a great job with our paper work, He was very nice and I enjoyed working with him. More

Seamless, easy transition Our buying experience and trade-in was seamless and very easy. Our salesman, Ben Howell, did everything he could to expedite a small service issue. Our buying experience and trade-in was seamless and very easy. Our salesman, Ben Howell, did everything he could to expedite a small service issue. A very friendly dealership, there is a definite sense that positive customer relationships are actively fostered and highly valued at Rippy's. More

Doug Griffen Outstanding shopping experience from the beginning to the end of the process. Took the time to walk me through the use of all the features of my car. Outstanding shopping experience from the beginning to the end of the process. Took the time to walk me through the use of all the features of my car. Handled me with kid gloves. Allowed me time to process all information including financial information given. A clean, honest, helpful and trustworthy man. A man of his word and a company that stands behind him! Thank You All. You bring back quality to the true meaning of Customer Service! More