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Flow Cadillac of Wilmington

Wilmington, NC

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321 Reviews

4951 New Centre Drive

Wilmington, NC

28403

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321 Reviews of Flow Cadillac of Wilmington

December 27, 2019

We had a delightful Experience! Doug Griffen made our XT5 Cadillac buying experience easy and enjoyable. We truly appreciate his knowledge and expertise. We not only walked away wi More

by roland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Griffen
Jan 02, 2020 -

Flow Cadillac of Wilmington responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, The Rippy Cadillac Team

December 27, 2019

Excellent Service and Company Representative I had emailed Todd Rogers on Christmas day with questions about a Solstice his group had listed. He responded the next morning by 9 am and answered a More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Rogers
Dec 27, 2019 -

Flow Cadillac of Wilmington responded

Scott thank you for leaving a review. At Rippy's delivering exceptional customer service is our #1 goal and we're happy to hear about your experience. We are a family owned and operated dealership and believe in treating our customers like they are part of that family. We greatly appreciate your business and look forward to working with you on your next purchase. Thanks again and enjoy your new Solstice!

December 18, 2019

Prompt, professional, knowledeable, accurate Chris Richie is a credit to Rippy and Cadillac/GM. He and the Service staff are all of the abve(title) and my problem was diagnosed quickly and fixed. More

by 65pete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ritchie
Dec 18, 2019 -

Flow Cadillac of Wilmington responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, The Rippy Cadillac Team.

December 14, 2019

Purchase of 2020 XT6 This is our third cadillac purchased from Rippy over the past 15 years. We have had outstanding sales and service experience during this time as exemp More

by johnmeem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Richie, Ben Howell
Dec 18, 2019 -

Flow Cadillac of Wilmington responded

John, it was a pleasure to read about your third car-buying experience at Rippy Cadillac. Congratulations on your car! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Ben and Chris provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Best, The Rippy Cadillac Team.

December 04, 2019

Rippey Cadillac has a top notch service department. Chris explained what was going on with our SUV and how the GM strike would effect the time frame. The Best! More

by judy
Recommend Dealer
Yes
Employees Worked With
Ben Howell, Doug Griffen
Dec 06, 2019 -

Flow Cadillac of Wilmington responded

Judy, Rippy Cadillac would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top-notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car servicing needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Best, The Rippy Cadillac Team.

November 30, 2019

My experience with Rippy Cadillac was fantastic. Doug Griffen and Justin Bass helped with all of my questions and concerns about the new vehicle that I was purchasing from them. I would highly recommend More

by Mob120479
Recommend Dealer
Yes
Employees Worked With
Justin Bass, Doug Griffen
Dec 03, 2019 -

Flow Cadillac of Wilmington responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Rippy Cadillac Team.

November 29, 2019

My Experience I appreciate Kyle working with me over the computer which allowed me to do my research and resulted in my visiting and leasing my 2020 XT6. More

by alhart
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Malkin, Todd Rogers
Dec 03, 2019 -

Flow Cadillac of Wilmington responded

We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, The Rippy Cadillac Team.

November 27, 2019

Really Good Dealership! Todd and Justin were very helpful when we bought our new 2019 XTS. They explained everything clearly and patiently. Todd even helped me set up my da More

by NC Tarheel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Bass, Doug Griffen, Todd Rogers
Nov 29, 2019 -

Flow Cadillac of Wilmington responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Rippy Cadillac Team.

October 20, 2019

Great car buying experience. Todd was not only personable, he was very knowledgeable about the car. He spent ample time with us making us feel like he wasn't only trying to sell ' More

by Pam L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Bass, Todd Rogers
Oct 21, 2019 -

Flow Cadillac of Wilmington responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Rippy Cadillac was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. The Rippy Cadillac Team.

October 17, 2019

New customer Ben. Thank you so much for such a pleasant experience from initially meeting you outside to purchasing a vehicle. You were professional,knowledgeable, More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Howell, Kyle Malkin
Oct 18, 2019 -

Flow Cadillac of Wilmington responded

Tony, I am very happy to hear that your overall experience with us has been efficient and pleasant. Our team takes customer service very seriously and I'm thrilled to know that you are satisfied with our services. If you have any questions about pricing, please feel free to give me a call. I look forward to working with you again! The Rippy Cadillac Team.

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