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718 Reviews of Flemington BMW - Service Center
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July 31, 2021
Free carwashes were part of my purchase agreement. Yet, a few days ago, the person who operates the wash told me I could not bring my car through due to after-market roof racks I placed 3 years ago. I told h few days ago, the person who operates the wash told me I could not bring my car through due to after-market roof racks I placed 3 years ago. I told him I had washed the car at Flemington many times without incident but he stated his "manager" said my car could no longer go through. I phoned the dealership to see if this were in fact true. A sales manager, I believe named Vince, took my call & promised to look into it & phone me back but he never did. The car wash employee was also extremely unpleasant. Other times I have interacted with him , he has also been unfriendly to the point that I wonder if it is because he is racist. It was enough of a negative experience that I will look elsewhere for my next car & for my relatives & colleagues. Dana Claxton, who oversaw the service on. my car when the brake rotors needed replacing, was excellent. I cannot fault her for any of the above. More
by telemark
Employees Worked With
Other Employees :
the guy who operates the car wash, Dana Claxton Sabo
July 30, 2021
Great clear explanations of service. Mike took the time to answer all our questions thoroughly and was quick to get us those answers. Thanks MIke! to answer all our questions thoroughly and was quick to get us those answers. Thanks MIke! More
by JRSD
Employees Worked With
July 20, 2021
Everyone was helpful and kind. Service was great excellent! I forgot my door opener and BMW was amazing helping me get it back. Overall very happy!! excellent! I forgot my door opener and BMW was amazing helping me get it back. Overall very happy!! More
by Moeh2012
Employees Worked With
Dana Claxton Sabo
July 17, 2021
Excellent place and excellent customer service / care . Whole staffs I across were very friendly and helpful . Special thanks to Dana Claxton . She was exceptionally helpful. Whole staffs I across were very friendly and helpful . Special thanks to Dana Claxton . She was exceptionally helpful. More
by RajeevBMW
Employees Worked With
Dana Claxton Sabo
July 15, 2021
Dana is extremely professional, knowledgeable and does the right for the customer. With her sincere and friendly demeanor she makes me feel like my car and I are in good hands. She continually keeps you the right for the customer. With her sincere and friendly demeanor she makes me feel like my car and I are in good hands. She continually keeps you up to date on the work being done and the minute your car is done. I highly recommend asking for Ms Dana Claxton! More
by Satisfied customer
June 30, 2021
Dana is very helpful and knowledgeable with questions regarding my vehicle. She is honest and every experience I’ve had at BMW with her has been nothing but great! She will do her best to provide everyth regarding my vehicle. She is honest and every experience I’ve had at BMW with her has been nothing but great! She will do her best to provide everything you need with a smile on her face! Amazing service, I wouldn’t go to anyone else. More
by Catherine30
Employees Worked With
Dana Claxton Sabo
June 29, 2021
Dana is very knowledgeable and the beat!! I came in with a check engine light and she got me right in. Was very honest about the problem and fixed it quickly a check engine light and she got me right in. Was very honest about the problem and fixed it quickly More
by Michaelweis62
Employees Worked With
Dana Claxton Sabo
June 29, 2021
Dana and the entire team at Flemington BMW are fantastic! Dana was very helpful and attentive. In addition, my car was delivered as promised and completely clean inside and out. Dana was very helpful and attentive. In addition, my car was delivered as promised and completely clean inside and out. More
by wbrown
Employees Worked With
Dana Claxton Sabo
June 17, 2021
The entire service appointment went well from scheduling the date, appreciated arrival, actual service on my X3, excellent communications with the Service Rep, and my car was clean when I go it back. the date, appreciated arrival, actual service on my X3, excellent communications with the Service Rep, and my car was clean when I go it back. More
by rickwnelson22
Employees Worked With
Dana Claxton Sabo
June 08, 2021
Very nice people. Although I wasn’t able to get what I wanted. I was helped and that’s a good thing. I would definitely buy another bmw here. Thank you! wanted. I was helped and that’s a good thing. I would definitely buy another bmw here. Thank you! More
by Jeanne
