Flemington BMW

I have been going to Flemington BMW for a few years now for my cars and service, and have always left very satisfied. They are an extremely caring and service-oriented group of professionals. Bill Hinton, for my cars and service, and have always left very satisfied. They are an extremely caring and service-oriented group of professionals. Bill Hinton, in particular, has been an excellent source of information and assistance, spending the time needed to ensure that I receive exactly what I'm looking for. Because of the quality and efficiency of service, I will keep coming back. More

Tom and his managers were able to set up a deal that another dealer (one we had bought 3 BMWs, 2 new one used, thinking we were preferred customers as they would state) would not address. The last used another dealer (one we had bought 3 BMWs, 2 new one used, thinking we were preferred customers as they would state) would not address. The last used CPO 328IX vehicle we bought from the other dealer was not ideal and resulted in a rather large upside down situation after only 7 months of ownership. We did not mind paying the other dealer about 2k over the norm for the other vehicle since we thought we had always been treated right on are previous two new purchases. But when it was time to address reducing down to 2 cars thus trading in 2 to go to 1 new one...our original dealer balked at it. Tom, when I explained what we were trying to accomplish was able to address the trade-ins and setup a deal up. We were trading in a 2011 550i and a 2008 328Ix for either a 535IX, or 550IX. We ended up with getting treated extremely well and given a good explanation of what we were looking at for the transaction. They found that we could fit into exactly what we wanted within 50-100 dollars of our target. Thus that day we purchased a 2012 BMW 550i XDrive with the Msport package. Flemington BMW will have our future business and maintenance as well. I will pass around recommendations of this dealership without hesitation. They took care of us when a dealership we bought 3 BMWs in 11 months from would not. They have earned our patronage. More

The Flemington dealership was able to give me the best price on the BMW I wanted. There are a few BMW dealerships closer to my home but the extra miles I had to drive to Flemington was worth it. Everyone price on the BMW I wanted. There are a few BMW dealerships closer to my home but the extra miles I had to drive to Flemington was worth it. Everyone I interacted with from the sales person to the finance person was courteous, professional and very friendly. My sales person, Aubrey went out of her way to help me return my previous leased vehicle to the dealership across the street...this was after spending quite a bit of time giving me an educational tour of my new car from the navigation system to service features and options. Once I took possession of the vehicle, the followup was extraordinary. I received calls, emails and a number of welcome packages thanking me for my business and reminding me of the offer of free car washes when I was in the area. My entire experience from beginning to end was like nothing I had experienced before when acquiring a new automobile. I can and will easily recommend Flemington BMW (and Aubrey) to anyone who asks...and volunteer the information to anyone who doesn't.. More

We had a good experience at Flemington BMW with our recent purchase. The team is sincere in making sure customers feel comfortable. Especially, Jan-Michael did a great job of giving us our options, and recent purchase. The team is sincere in making sure customers feel comfortable. Especially, Jan-Michael did a great job of giving us our options, and not pushing us to a decision. This helped in clearly thinking what we want and making a decision, and feeling good about it. Now my expectations are to see the same from the Service dept. More

I generally dont write reviews but Bmw of flemington deserves it. BMW of flemington really provide excellent service. I bought a 2009 certified BMW 3 series for a good price and most important the car c deserves it. BMW of flemington really provide excellent service. I bought a 2009 certified BMW 3 series for a good price and most important the car condition was great. It was worth a drive from Virginia . The another most important thing was the whole buying experience . Even after I bought the car, sales rep Gerry use to email or call to figure out whether everything is going fine or not with the car. This really shows how important is customer service for them . They truly deserve the 5star rating . More

Very professional group of people. All were exceptional in response and follow through. The process in ordering and delivery of vehichle went very smooth. Even while I was dropping off my year end lease at in response and follow through. The process in ordering and delivery of vehichle went very smooth. Even while I was dropping off my year end lease at other dealership, Bill took the time to walk through all the features of the x3 to my better half in a very friendly professional manner. Rebecca was very knowlegdgeable in regards to all the extended offerings for my wife's new x3. Andrew provided great pictures in signing and receiving our new vehicle, with expedient response to my follow up emails. More

I had been looking for several months for a small vehicle to purchase since my children are in college and on their own -- very tired of driving an eight passenger truck! After test-driving several models, to purchase since my children are in college and on their own -- very tired of driving an eight passenger truck! After test-driving several models, I loved the BMW Z4, and with great reviews, found a used Z4 was exactly in my price range. (My husband was reluctant.) I researched several vehicles via the internet, and was disappointed to find advertisements for vehicles which had been sold much earlier in the month. Fortunately, when I found a 2005 Z4 at Flemington, Cindy in internet sales e-mailed me at 6:00 a.m.! I called as soon as the dealership opened and secured an immediate appointment which was important because I was traveling over 60 miles to see the car. That afternoon I test drove the Z4, but was unable to commit since my husband had not seen it. It sold during Vince's next appointment! Needless to say, I was disappointed, but both Cindy and Vince promised to contact me if the deal cancelled. The next day, I had a call from Flemington that the vehicle was still available. Vince was great to deal with and made me feel confident in the purchase. I liked the car so much that I bought it w/out my husband and picked it up with my 19 year old son...he loved it and was rewarded with the spare keys! My Z4 is beautiful, clean as a whistle inside and out, and everything is as promised. In fact, my husband asked if he could drive it the very next morning--imagine that! I can't drive down the street w/out smiling...thanks to Vince, Cindy, and Flemington. Great experience, and when the kids are out of college, I'll be back for the new model! More

sales person was very helpful and the customer service experience is great. i truly enjoy the benefits of buying a car from this dealership, the car wash service is awesome. experience is great. i truly enjoy the benefits of buying a car from this dealership, the car wash service is awesome. More

I had a great experience with Tom Terrill and Flemington BMW, and it is one of my two best experiences visiting a dealership overall in my life. I found online a 1-year old used BMW at Flemington BMW that BMW, and it is one of my two best experiences visiting a dealership overall in my life. I found online a 1-year old used BMW at Flemington BMW that I liked and went to take a look at it. The car looked great, drove great, and had a very good price/mileage. I came back a few days later and decided to buy it. Tom Terrill was the representative who helped me through the process. Tom is very knowledgeable about BMWs and gave good detailed answers to all my questions about the car, including about an issue listed in the Carfax, before I decided to get it. Compared to many other dealer visits, there was no pressure AT ALL(!) to buy this or any other car. After completing the purchase Tom took his time for 1 hour after the dealership was already closed to describe the car features to me. It was extremely helpful to me to get started. This made my experience truly remarkable! I have driven the car for 2 weeks and so far everything is great. I definitely strongly recommend Tom and Flemington BMW to get a car from. More

Scott was extremely thorough and helpful throughout the process. Every detail of the transaction was clearly explained. He even arranged for a driver so that I could pick up the car as quickly as possible. process. Every detail of the transaction was clearly explained. He even arranged for a driver so that I could pick up the car as quickly as possible. An extremely positive experience! More