Flemington BMW

After having been in a car accident where my vehicle was totalled, I needed a new car. I wanted something safe, reliable and a good value for the money. My husband and I visited several other dealerships, totalled, I needed a new car. I wanted something safe, reliable and a good value for the money. My husband and I visited several other dealerships, but when we got to Flemington BMW, we were blown away by their customer service, variety of certified pre-owned inventory and knowledge of our sales person, Aubry Kiley Garson. We decided on a BMW X5 and love it! Aubry made the entire experience quick and stress free. I would recommend both Flemington BMW and Aubry without question. More

Tom was by far the best car salesman I have ever worked with. At BMW the salesman are called "Client Advisors" which I thought was just a fancy way to say salesman but Tom takes the title very seriously. T with. At BMW the salesman are called "Client Advisors" which I thought was just a fancy way to say salesman but Tom takes the title very seriously. Tom was incredibly knowledgeable about the product and the process and was always there when I had a question whether in person on the phone or through email. I worked with him for over six months before I decided to order my car from the factory and he never once pressured me into a sale, he simply gave me all the information I needed to help me make my purchase. When I ordered the car, Tom called me every week to let me know the cars status. HE EVEN CALLED ME WHILST ON HIS VACATION!!! Unfortunately, after a few months my economic situation changed and I was forced to sell the car. Tom even helped me through that process, even though there would be no commission or financial benefit to him or his dealership. Tom is truly one of the most genuine and honest person I have ever met in my entire life. He truly cares about the customer and making them happy with their decisions. He was even there to help me after already buying the car as well. I would recommend Tom to everyone I know and if it were possible I would buy ever car I will ever own from Tom. Could not be happier. If you want to buy a BMW, you HAVE to buy it from Tom. More

Over the years I have bought 7 new BMWs from Ed. It as always been an excellent experience. Pricing has always been fair, and more importantly, straight forward. I can recommend Ed, with a nice assist fro always been an excellent experience. Pricing has always been fair, and more importantly, straight forward. I can recommend Ed, with a nice assist from Aubrey on our latest purchase, without any reservations. Moreover, Flemington BMW has been helpful after the fact. One of our purchases (many years ago) had a recurring problem; and Ed, and the dealership, went to bat with BMW to offer an attractive buy-out/swap for a new replacement vehicle. What coud've been a very stressful experience was dealt with efficiently and fairly from my perspective. More

I was very pleased with Tim Terrill as our Sales Rep for BMW. He was very knowledgeable and thorough throughout the buying process. He was very calm and answered all of our questions. Absolutely no press BMW. He was very knowledgeable and thorough throughout the buying process. He was very calm and answered all of our questions. Absolutely no pressure. Very easy to work with. Outstanding as far as I'm concerned. I would highly recommend his service and his ability to know his product. He kept us up-to-date as the car was going through production. I am happy with my car. More

I would like to thank Tom for all his efforts in finding me the right car at the right price. His attention to detail and preparation were exceptional. The whole process from the test drives to the detail l me the right car at the right price. His attention to detail and preparation were exceptional. The whole process from the test drives to the detail level of the car to the seamlessly smooth paperwork the day I purchased the car were far beyond expectations. His honesty and integrity were much appreciated! More

I had an outstanding experience with Flemington BMW. Jan-Michael was a great listener and fully understood my preferences. Just an exceptional experience and I promise to come back to get my next BMW. Jan-Michael was a great listener and fully understood my preferences. Just an exceptional experience and I promise to come back to get my next BMW. BTW. I ordered a great 535 xi and just love it. More

Flemington BMW's Aubrey Kiley Garson listened to what I was seeking in the new BMW 5 series including MPG and options. Aubrey then spent time explaining the various features / enhancements from my curre I was seeking in the new BMW 5 series including MPG and options. Aubrey then spent time explaining the various features / enhancements from my current 5 series BMW. Then amazingly, while I was sitting at the dealership, Aubrey was able to locate the exact car as we discussed including exterior color, interior color, all the specific features such as the Cold Weather package, GPS etc. I actually felt bad as I wasn't sure how fast my company's paperwork would proceed to acquire this corporate car thus I cautioned Aubrey not to ship the car from the southern state to Flemington until we were further along with the paperwork from my employer. Aubrey took the chance and had the car sent to Flemington; thus, I was in my new car within days versus what I thought could take weeks or even a month. My fellow co-workers who went to other Auto Dealers all waited for at least 4 to 5 weeks - Aubrey coordinated the transaction within days! Thank you for making the transition from my current car to the new 535xi smooth and enjoyable. Great experience! More

after looking at several dealership and not getting a price I was satisfied with...i was about to stop looking. then i received a call from Aubrey@ flemington BMW. she was very helpful and had good news price I was satisfied with...i was about to stop looking. then i received a call from Aubrey@ flemington BMW. she was very helpful and had good news about a pull-ahead on my current BMW. within 2 short phone calls (over less than an hour) that night she found me the car that had what i wanted and even more, but most importantly at a very fair price. this is my 2nd BMW from flemington and i look forward to my next! More

Gerry Vaughan is very helpful and knows his cars, I unfortunately have found it rare these days that you find a car salesman that actually knows the vehicles inside and out, Gerry does. Low pressure s unfortunately have found it rare these days that you find a car salesman that actually knows the vehicles inside and out, Gerry does. Low pressure sale, good prices, helpful and spent lots of time going over the car upon pick up. Great experience. More

We have only great things to say about Flemington BMW, Tom Terrill, Ed Kiley, Gerry Vaughn and Becky Kosar. After a quick phone call to the dealership about a BMW that we saw on-line, we drove the 40+ mil Tom Terrill, Ed Kiley, Gerry Vaughn and Becky Kosar. After a quick phone call to the dealership about a BMW that we saw on-line, we drove the 40+ miles to test drive a new 328i that they had on the lot. We entered the dealership and we were promptly greeted and introduced to Ed. Very professional, yet friendly he talked to use about the car we were interested in. He then introduced us to Tom Terrill who helped us buy the car I really wanted. Tom, extremely polite, professional, friendly and patient really worked hard and gave us his undivided attention. During my test drove of the BMW 328i (same style I was trading in) Tom asked many questions of what I was looking for. The car that I test drove was the color I wanted but lacked the navigation system I needed. plus, I really wanted a convertible but needed trunk space, a feature that the 328i lacks. Tom then spent time looking in inventory for a car that would make me happy. We then went to the basement area to see another car and unfortunately, I didn't like the color. Right next to the blue 328i was the cutest black 128i 2-door coupe convertible that I fell in love with. Tom spent time going over the car, checking to make sure it had all the features I wanted. He then had the car brought outside so I could test drive, convertible down. Fun to drive factor of 10+ and this is my 5th BMW. Tom knew everything about the car, every feature and how they worked. There was no pressure while Ed was working the numbers. The waiting area was clean, quiet and we we offered water or coffee. The deal was done, I gave in my car. Gerry worked with me on the Onstar feature and got everything setup in a short amount of time. Very personable and knowledgable. We met Becky to start the paperwork, she was organized and friendly, explaining everything. and then, the power goes out in town and the computers go down. The only thing left to do was actually sign the paperwork. Without a car, since I gave mine in, Ed quickly got me a loner car for Sunday. Tom drove the car down to me on Monday at my convenient time and spent much time going thru the navigation system, setting up my blue tooth, making sure I was fully prepared, etc. Well above the call of duty. This was by far the best BMW experience I had. Great dealership, great people, great product. thanks Tom and everyone. More