Flemington BMW

I had a great experience shopping for my car at Flemington BMW. I was an out of state customer and I never had a chance to personally see the car. Vince Dillon was a great sales person. Not only di Flemington BMW. I was an out of state customer and I never had a chance to personally see the car. Vince Dillon was a great sales person. Not only did he work with me on figuring out the details of the sale and send me pictures of the interior of the car etc. He made sure someone drove the car to my residence. Once the car arrived at my home, he went above and beyond to walk me through the different features on his day off. It's was excellent customer service and it was a pleasure working with a sales person such as Vince. More

Flemington BMW has always ranked high with us. They find out what we want and answer our questions and even make helpful suggestions without wasting our time. It's actually fun to talk with them about buyin out what we want and answer our questions and even make helpful suggestions without wasting our time. It's actually fun to talk with them about buying a car. More

Working with Gerry was a great experience. We went into the dealership not sure what model we wanted, but found one we really liked. Gerry was terrific about getting the information we needed to make a de the dealership not sure what model we wanted, but found one we really liked. Gerry was terrific about getting the information we needed to make a decision on the car. He patiently answered all our questions, made himself available at our convenience so we could pick up the car after purchasing, and spent lots of time going over all the features. He really helped with the process and I would recommend him and Flemington BMW. More

After reading about my experience with BMWUSA, you will appreciate why I gave Flemington BMW the rating I gave. The staff are exceptional. I ordered a 328i xdrive from Munich through Flemington BMW. appreciate why I gave Flemington BMW the rating I gave. The staff are exceptional. I ordered a 328i xdrive from Munich through Flemington BMW. About 1.5 months later, my vehicle arrived in Port Newark. BMWUSA staff were providing me with conflicting information concerning the delivery date of the car. I contacted my Client Advisor, Jan Michael Blakley who in turn contacted BMWUSA. BMWUSA informed Jan Michael that there was a problem with my "brand new" car and that delivery would be delayed. When the information was relayed to me, I immediately got in touch with the General Manager of Flemington BMW, Byron Brisby Jr.. Byron followed up with BMWUSA, who advised him that my car would not be repaired for another month. Byron insisted on having the car released to his dealership, and a few days later, I was driving my car out of the showroom. As it turned out, the problem was a 2 inch piece of felt that got wedged in the sunroof shade. It took a minute to remove the felt once it arrived at the dealership. My experience with Flemington BMW was great. If you want to know about all the features of a BMW, Jan Michael is your man. Jan Michael is professional, knowledgeable and courteous. At no point did I ever feel pressured. I went to other dealerships prior to Flemington BMW and Flemington BMW is where I received the best customer service and pricing. Rebecca Kosar is the Finance and Insurance Manager. Rebecca sat with me and thoroughly explained all the warranty/service/maitnance options available. Again, there was no pressure to purchase anything I was not interested in. I would advise anyone purchasing a BMW from this dealership, to have a chat with Rebecca so as to understand all the options ahead of the pick up date, in order to have time to decide what to choose and not choose. Byron was amazing. Byron got me behind the wheel of my vehicle in a timely fashion, days instead of a month later. I would reccomend Flemington BMW to anyone who would ask. I will be going back to them for my next bimmer. btw, what a car!!! Thank you Flemington BMW George E. More

I worked with Eric in purchasing my most recent vehicle through Flemington BMW. My previous Sales Associate had retired during the time of my previous BMW lease through Flemington, and Eric stepped right through Flemington BMW. My previous Sales Associate had retired during the time of my previous BMW lease through Flemington, and Eric stepped right in and assisted me with my next vehicle purchase. During the negotiations/ordering of the new vehicle, I actually moved out of state (NJ to GA), and I wasn't sure how that would impact the process of signing paperwork, vehicle registration, etc. The vehicle order had already been processed and I was worried the process might become overly cumbersome. Nothing could have been further from the truth. Eric and I maintained contact via email/phone calls and he remained very responsive throughout the entire process. I received all paperwork in a timely fashion and I even received a tin of cookies at the end of the process which my wife and I thoroughly enjoyed. Although I am no longer located in NJ, Eric made the process of buying my new BMW so straightforward/easy, he will be the first person I call when looking to add any future BMW vehicles to the garage. Even with the added complexity of having to overnight paperwork back and forth and not being able to sit down face to face towards the end of the process, this was easily my most enjoyable car buying experience. Thanks, Eric. More

We experienced wonderful customer service with Jan Michael at BMW. Jan Michael took the time to demonstrate the features of the car and answered all of our questions thoroughly. He returned our phon Michael at BMW. Jan Michael took the time to demonstrate the features of the car and answered all of our questions thoroughly. He returned our phone calls and email messages in a timely manner. We appreciate Jan Michael's friendly manner and his attention to our needs. We look forward to positive experiences with continued service on our car in the future. Thank you for helping to make our car buying experience exciting and enjoyable. More

Tom Terrill was terrific. I was looking for a 2011 BMW X-5, and I was very particular about several options and the interior color. I was unable to find just what I was looking for locally. I searched o X-5, and I was very particular about several options and the interior color. I was unable to find just what I was looking for locally. I searched on-line, and found several cars that interested me at Flemington BMW. I talked with Tom by phone before committing to the 3 hour drive from my home in central PA. When I arrived, Tom had several cars set up to view and drive. The one I was most eager to see did not suit, but another car seemed perfect. I was not prepared to switch my intentions so unexpectedly- Tom was gracious and supportive and put no pressure on me. I drove back home, considered things for a day or two, and then called him back. We completed the deal by phone, email and post, and now I love the car. Thanks Tom. More

From our past experience we always felt buying a new car, specially dealing with car salesperson, was intimidating. Hence we had shown up in Flemington with much trepidation, but dealing with Scott Smith was specially dealing with car salesperson, was intimidating. Hence we had shown up in Flemington with much trepidation, but dealing with Scott Smith was such a pleasure. His direct approach, attention to detail and most importantly honesty impressed us so much that we not only bought our first BMW, but hastened the purchase of a second one which we bought within days of the first. Talking to any other manufacturer or dealership would be pointless. It was obvious Scott was conscientious about fighting to save every dollar for us and truly meant it when he indicated that we could bother him any time following the purchase. I would highly recommend Scott Smith to any potential car buyer. More

Had the best car buying/ leasing experience ever. Joe, most amicable, low pressure, good listener ever and Vince, the best closer extraordinaire! Recommended a friend and she leased as well, taking busin most amicable, low pressure, good listener ever and Vince, the best closer extraordinaire! Recommended a friend and she leased as well, taking business from BMW Princeton. LOVE your dealership. Service outstanding. More

Bill Hinton was professional, knowledgeable and easy to work with. I felt that I would ultimately make my purchase exactly as I wanted, even though it took time to determine my needs. I did not feel rushed work with. I felt that I would ultimately make my purchase exactly as I wanted, even though it took time to determine my needs. I did not feel rushed to make a decision and Bill and Becky took the time to make sure that I understood exactly what my choices were and the costs to get them. This was a very positive buying experience! More