Flemington BMW

Superior Customer Service Unmatched I just picked up my third car I've purchased at Flemington BMW. I am a loyal, returning customer for one simple reason. Stellar customer service unlik I just picked up my third car I've purchased at Flemington BMW. I am a loyal, returning customer for one simple reason. Stellar customer service unlike any other dealership. I can't say enough good things about Ed Kiley, New Vehicle Sales Manager. Ed goes above and beyond for his clients and is an absolute pleasure to deal with. Along with Ed, Client Advisor Bill Hinton made my experience very easy and pleasurable. He took his time reviewing everything with me, ensuring that I was happy and comfortable with the car, before taking it home. John Cavanaugh, Used Car Sales Manager, is an added asset to the dealership as well. His friendly, accommodating demeanor made all the difference in my experience. If you're looking for a fantastic deal on a fantastic car combined with fantastic customer service, look no further than Flemington BMW. You won't be disappointed, and you too will become a loyal, returning customer. More

My issues and concerns were quickly addressed and solved to my satisfaction. I appreciate Bryon's personal attention to this matter. Good job, thank you. to my satisfaction. I appreciate Bryon's personal attention to this matter. Good job, thank you. More

We walked in to the dealership with the intention of looking at a pre-owned vehicle, but we fell in love with the 2014 X5 on the showroom floor. JR spent a great deal of time with us going over the var looking at a pre-owned vehicle, but we fell in love with the 2014 X5 on the showroom floor. JR spent a great deal of time with us going over the various vehicles that would fit the description of what we were looking for. In the end he made it clear to us that the best decision for us what to lease a new X5. He was friendly, patient and knowledgeable. He answered all of our questions. All of the other people at the dealership were friendly and knowledgeable as well. More

Very informative. Complete satisfaction with filling me in on all options for buying, leasing, and buyouts. Plenty of stock allowing us to pick the car we wanted and in the end stay with this dealer. Appre in on all options for buying, leasing, and buyouts. Plenty of stock allowing us to pick the car we wanted and in the end stay with this dealer. Appreciated the time spent going over all the car features and iDrive system. More

I found the car in an internet search. The team quickly turned that random, impersonal encounter into a real and personal experience. They worked with me and guided me through the experience, and even fed turned that random, impersonal encounter into a real and personal experience. They worked with me and guided me through the experience, and even fed me when I arrived after a nearly two hour drive, as they were having an event at the dealership. This is the first pre-owned car I've purchased in over 20 years, and they basically made me feel like I was buying another new car. More

I am a retuned customer to Flemington BMW and to Bill Hinton specifically and there's a good reason to keep coming back. Bill was very patient, sincere and really went the extra mile. He suggested the mo Hinton specifically and there's a good reason to keep coming back. Bill was very patient, sincere and really went the extra mile. He suggested the models that would fit my needs, went over the details on each one and gave me time to think and decide and thus helped me make the decision. He continued to follow up with me until I made the purchase. After completing the purchasing process, he spent enough time to go over the details, benefits and features of the vehicle even after his normal working hours. I feel that I made a friend; he definitely have me as a customer for life. More

My wife and I just leased our 7th BMW (our 6th consecutive new car from Flemington BMW). While I generally don't like to use superlatives, I have to say that this dealership, and Ed Kiley (New Ca consecutive new car from Flemington BMW). While I generally don't like to use superlatives, I have to say that this dealership, and Ed Kiley (New Car Manager) and Tom Terrill (Client Advisor) in particular, deserve the highest grades in every category. They are really nice to deal with, and they have consistently treated us fairly. We have never felt rushed or pressured into making a decision, and Tom Terrill has always been willing to give us whatever time and information we've needed to configure our BMWs thoughtfully. Tom has always been helpful after delivery too. Moreover, we have been pleased with their service department. The bottom line is that we highly recommend this dealership; we keep going back. More

Excellent car buying experience. Tom kept everything ready by the time we reached the showroom , the whole process was quick and all information was explained well . But what really impressed us was the ready by the time we reached the showroom , the whole process was quick and all information was explained well . But what really impressed us was the detailed tour of the car which Tom gave us before handling the keys . He explained each and every knob in detail and gave us a good demo . We are 100% satisfied with the car and Flemington BMW and most of the credit goes to Tom Terill. Even now he is checking with us if we have any problem. Great job Tom. More

Have bought 6 BMWs from Ed Kiley and his crew at Flemington BMW. Ed is a stand-up, honest, down to earth guy. Always fair. Always professional. He does his job and is always there to guide and help. Flemington BMW. Ed is a stand-up, honest, down to earth guy. Always fair. Always professional. He does his job and is always there to guide and help. The Flemington BMW dealership is excellent, made better by Ed Kiley. More

All round great experience, thanks. did not have any issues at all. would recon. this dealer to others. Got a good price on our vehicles as well. issues at all. would recon. this dealer to others. Got a good price on our vehicles as well. More