Five Star Subaru of Grapevine - Service Center

Rex, my service advisor, could not have been more caring, helpful, concerned , and kind. He provided me with a loaner car and provided me with updates frequently. He even helped me remove a car seat from my helpful, concerned , and kind. He provided me with a loaner car and provided me with updates frequently. He even helped me remove a car seat from my car! Awesome experience!! More

I liked how I was greeted upon my arrival and when advised of my scheduled appointment, my car was taken in right away. My daughter and I were then escorted to the waiting area and informed of free s advised of my scheduled appointment, my car was taken in right away. My daughter and I were then escorted to the waiting area and informed of free snacks and drinks. The place was extremely clean. I was kept informed as to the status of my car and I was only there for an hour and 45 minutes. More

Service was completed quickly and everyone was very accommodating. Waiting area was super clean. Will definitely be back. accommodating. Waiting area was super clean. Will definitely be back. More

I’m very happy with my 1st service, Jason was polite and respectful, explained what they going to do to my car, and tell me how long its going to take to do all that service. I feel like they are really car respectful, explained what they going to do to my car, and tell me how long its going to take to do all that service. I feel like they are really care for their customers. More

Their customer service representative took personal responsibility to see that my Forester's service was excellent. responsibility to see that my Forester's service was excellent. More

Travis was great. He texted us daily to keep us updated. Service department is excellent. He texted us daily to keep us updated. Service department is excellent. More

Great visit. Mike was awesome. Quicker completion than expected. Having a loaner was a bonus Mike was awesome. Quicker completion than expected. Having a loaner was a bonus More

This was one of the best experiences I have had servicing my Subaru over the past several years. Jose was very knowledgeable and courteous, and they were able to complete the needed service in a timely manne my Subaru over the past several years. Jose was very knowledgeable and courteous, and they were able to complete the needed service in a timely manner. They were also very reasonable with the cost which I greatly appreciate. I would highly recommend this dealership for your car service needs. More

Received very good service communication was excellent. Happy with the repairs that were needed and the warranty work that was completed. Matthew, the service agent took very good care of me. Happy with the repairs that were needed and the warranty work that was completed. Matthew, the service agent took very good care of me. More