Five Star Subaru of Grapevine - Service Center
Grapevine, TX
814 Reviews of Five Star Subaru of Grapevine - Service Center
I will never give up on my car so I’m glad the technician didn’t either, the work this dealership has done on my vehicle has never let me down. I’ve never felt like the advisors have ever given me the runaro didn’t either, the work this dealership has done on my vehicle has never let me down. I’ve never felt like the advisors have ever given me the runaround and have never felt like they left me deserted. Even though the final bill did wanna make me cry, I don’t think I’ll ever say goodbye to taking my vehicle for service and repairs. More
Friendly service staff keep you informed about your service progress. Let you know what is due soon & make recommendations. Facility, including the service repair area, is impeccably clean. My dog & I service progress. Let you know what is due soon & make recommendations. Facility, including the service repair area, is impeccably clean. My dog & I were able to wait for work to be completed in the waiting area. Excellent service overall. More
Excellent service department. No hazel checking in vehicle. Loaner car provided and service representative kept us up to date. Car returned with proper repairs as well as thorough No hazel checking in vehicle. Loaner car provided and service representative kept us up to date. Car returned with proper repairs as well as thorough cleaning. More
The Five Star Subaru of Grapevine performed an excellent service for our Subaru Forester today.Our waiting was very comfortable at their waiting lounge, plenty of choices of coffee, drinks and snacks. Thank service for our Subaru Forester today.Our waiting was very comfortable at their waiting lounge, plenty of choices of coffee, drinks and snacks. Thanks a lot! More
I was amazed about how attentive the dealer's customer advocacy and service department were. They ensured my car was delivered to the dealership promptly, were very attentive and professional about my qu advocacy and service department were. They ensured my car was delivered to the dealership promptly, were very attentive and professional about my questions, performed a thorough diagnostic to ensure my entire system was working correctly and repaired my car completely. Thank you Subaru! More
Excellent service and very respectful . They keep to up to date on how your Subrau is being taken care of. They keep to up to date on how your Subrau is being taken care of. More
They serviced my vehicle today and everyone I encountered were friendly, eager to help and patient. I really liked how the kindness was consistent with everyone waiting in the service area. were friendly, eager to help and patient. I really liked how the kindness was consistent with everyone waiting in the service area. More
They are friendly and helpful, give the customer full focus on the reason for going to the dealer. Their service is dependable and thorough focus on the reason for going to the dealer. Their service is dependable and thorough More
Five Star Subaru of Grapevine is the best, I bring them my car every 6 mos for service and only once have they not met my expectations yet they didn’t charge me for the service, that’s excellent service! T my car every 6 mos for service and only once have they not met my expectations yet they didn’t charge me for the service, that’s excellent service! This time we were in/out quickly and the price is reasonable, they make my 2 hour drive worth it More
I am from out of state and needed an oil change on my Subaru. From the time that I pulled in till the time I left, the staff was friendly and courteous. This dealership is a great model for all other dea Subaru. From the time that I pulled in till the time I left, the staff was friendly and courteous. This dealership is a great model for all other dealerships to follow. I’m very happy with the professional service that they provided today. I would recommend them to anyone. Thanks Travis More