Five Star Subaru of Grapevine - Service Center

Travis was great. He texted us daily to keep us updated. Service department is excellent. He texted us daily to keep us updated. Service department is excellent. More

Great visit. Mike was awesome. Quicker completion than expected. Having a loaner was a bonus Mike was awesome. Quicker completion than expected. Having a loaner was a bonus More

This was one of the best experiences I have had servicing my Subaru over the past several years. Jose was very knowledgeable and courteous, and they were able to complete the needed service in a timely manne my Subaru over the past several years. Jose was very knowledgeable and courteous, and they were able to complete the needed service in a timely manner. They were also very reasonable with the cost which I greatly appreciate. I would highly recommend this dealership for your car service needs. More

Received very good service communication was excellent. Happy with the repairs that were needed and the warranty work that was completed. Matthew, the service agent took very good care of me. Happy with the repairs that were needed and the warranty work that was completed. Matthew, the service agent took very good care of me. More

This employee really goes above and beyond to help a customer. You’re lucky if you encounter her and her manager Jason. customer. You’re lucky if you encounter her and her manager Jason. More

From sales to service (and every other department), customer service always goes above and beyond my expectations. My expectations are very high, so finding a dealership that exceeds is rare. I highly customer service always goes above and beyond my expectations. My expectations are very high, so finding a dealership that exceeds is rare. I highly recommend Five Star Subaru of Grapevine for all of your car needs! More

A pleasure to work with each person there. They do quality work and keep the customer informed along the way, so there are no surprises. The work is completed expeditiously and with a smile. They do quality work and keep the customer informed along the way, so there are no surprises. The work is completed expeditiously and with a smile. Thank you Travis and Mike and Jason of Five Star Subaru of Grapevine! More

Always have a good experience here. The service advisors are pleasant and helpful. Problems are diagnosed accurately and corrected in my experience. They make use of loaner cars a sm The service advisors are pleasant and helpful. Problems are diagnosed accurately and corrected in my experience. They make use of loaner cars a smooth process. And have an attractive customer friendly facility. More

Jose found the issue and followed thru. He investigated why my 2 year , 24k maintenance guarantee was missing on my 2 month old Outback. Jose investigated and cleared up the issue immediat He investigated why my 2 year , 24k maintenance guarantee was missing on my 2 month old Outback. Jose investigated and cleared up the issue immediately. More

Attentive, on time, kept me well informed, out quickly. Did not feel like I was being oversold! Did not feel like I was being oversold! More