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Five Star Subaru of Grapevine - Service Center

Grapevine, TX

5.0
814 Reviews
Call Service Center (817) 438-1700

814 Reviews of Five Star Subaru of Grapevine - Service Center

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August 13, 2024

Colin was amazing! He was very communicative and the best person I’ve dealt with in the service department. More

by kmaiwald2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
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Aug 13, 2024 -

Five Star Subaru of Grapevine responded

Kmaiwald2022, Thank you for your business and kind words! We appreciate your support and are thrilled you had a great experience in the Five Star Subaru service center. We look forward to scheduling future appointments at 817-438-1700. Take care, Jakob Ritter, Service Director

August 10, 2024

Always a great experience and friendly staff. I would highly recommend this dealership to anyone. More

by CHRISPROBBINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Eyster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Pipkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren McCord
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2024 -

Five Star Subaru of Grapevine responded

Chris, We appreciate the chance to help with your auto care at Five Star Subaru. Thank you for your business and recommendation. We look forward to scheduling future appointments at 817-438-1700. Safe travels, Jakob Ritter, Service Director

August 08, 2024

They change oil , tire rotation and oil filter of my car its very fast , they are all nice to me good work done and they have snack to the customer. Thank you so much.God bless More

by Nilo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin housknecht
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Aug 09, 2024 -

Five Star Subaru of Grapevine responded

Thank you, Nilo, for choosing Five Star Subaru for the care of your car. Colin and our techs remain available for your vehicle questions at 817-438-1700. We are here to keep you informed and enjoying a great ride. Best regards, Jakob Ritter, Service Director

August 07, 2024

Great service in a very clean and well kept waiting area; all amenities no less! More

by Rcbtext
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin H
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Aug 07, 2024 -

Five Star Subaru of Grapevine responded

Thank you, Rcbtext, for choosing Five Star Subaru. Colin and our team continue to be available at 817-438-1700. Call any time you need our advice or expertise. Safe travels, Jakob Ritter, Service Director

August 05, 2024

Lauren Cano made my experience at 5star Subaru seamless and I'd recommend this place for buying a new car More

by Efrainthebarber70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Zambrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

Five Star Subaru of Grapevine responded

Thank you, Efrainthebarber70, for taking the time to rate your Five Star Subaru service visit. Lauren is focused on customer care and any additional questions are welcomed at 817-438-1700. We want you to fully enjoy your Subaru. Thanks again, Jakob Ritter, Service Director

August 05, 2024

Excellent all around service. Friendly service advisor and clean facility. Out the door in less than an hour-what’s not to like? More

by Grapenuts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson - 5 bright stars
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Aug 06, 2024 -

Five Star Subaru of Grapevine responded

Grapenuts, Efficient service is the goal at Five Star Subaru. We are happy to help you care for your car and we are always available for quesrtions at 817-438-1700. Let us know when you need our advice or expertise. Thank you for your endorsement! Take care, Jakob Ritter, Service Director

August 04, 2024

I have always had a great experience and Saturday was no exception. Colin checked me in and keep me posted every step of the process. More

by dsperry9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Housknecht
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Aug 05, 2024 -

Five Star Subaru of Grapevine responded

Thank you, dsperry9, for rating your Five Star Subaru service experience. Between visits, reach Colin and our techs at 817-438-1700. We are here to share our advice whenever you need it! Thanks, Jakob Ritter, Service Director

August 03, 2024

Excellent service. Quick, polite, knew my name. Very informative. Attention to detail. Recommend him highly More

by Patti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2024 -

Five Star Subaru of Grapevine responded

Patti, Thank you for choosing Five Star Subaru for the care of your car. Mike and our techs are always available for technical or maintenance questions at 817-438-1700. Don't hesitate to give us a call. Safe travels, Jakob Ritter, Service Director

August 02, 2024

A/c is cooler like before just not cold like the rental they loaned us. More

by Jeepnwally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Zambrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2024 -

Five Star Subaru of Grapevine responded

Thank you, Jeepnwally, for choosing the Five Star Subaru service team! Jose and our techs can be reached at 817-438-1700 any time. Enjoy your Subaru! Best regards, Jakob Ritter, Service Director

August 01, 2024

Tony runs a great dealership! The staff are respectful, kind, and sincere. Love coming there! More

by Anna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Aug 01, 2024 -

Five Star Subaru of Grapevine responded

Thank you, Anna, for recognizing Tony, Jason and Five Star Subaru. Your commitment to our dealership is greatly appreciated. Call on us any time you need vehicle advice at 817-438-1700. Best regards, Jakob Ritter, Service Director

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