Five Star Subaru of Grapevine - Service Center

Very pleased with 5-Star Subaru and staff. They continue to provide OUTSTANDING Customer and Vehicle service. They continue to provide OUTSTANDING Customer and Vehicle service. More

Excellent service! My service advisor Sean was amazing, I was updated throughout the process and they have a great waiting area with soda, water, coffee, tea and snacks My service advisor Sean was amazing, I was updated throughout the process and they have a great waiting area with soda, water, coffee, tea and snacks. More

I went to have my car serviced for my 1-year maintenance. The staff was very helpful as soon as I arrived in guiding me where to park, and clearly explained all the items that will be serviced on my vehicle The staff was very helpful as soon as I arrived in guiding me where to park, and clearly explained all the items that will be serviced on my vehicle and the time it will take. The maintenance was completed right on time and they even washed my car after! Overall, I'm very impressed with the service provided, thank you! More

Professional, knowledgeable and very polite. My advisor explained everything they were going to do and it was done in a timely manner. My advisor explained everything they were going to do and it was done in a timely manner. More

I arrived at the shop on time and greeted by a maintenence advisor. He knew my car and why I was there. Oil change and state inspection. I threw in a broken wheel stud. Broken by a local tire sho maintenence advisor. He knew my car and why I was there. Oil change and state inspection. I threw in a broken wheel stud. Broken by a local tire shop while rotating the tires. Subaru worked with tire shop and fixed it with no charge to me. Thanks guys. More

Service was fast and efficient. And every personnel I came across was friendly and very helpful. And every personnel I came across was friendly and very helpful. More

The atmosphere at the dealership is cheerful and positive and all of the Service professionals are helpful and professional and all of the Service professionals are helpful and professional More

Great job and excellent customer service. They are the best in DFW and north Texas They are the best in DFW and north Texas More

Comfortable waiting area, Courteous people, Service done quickly, Upfront pricing for service, Loner car was available and appreciated. quickly, Upfront pricing for service, Loner car was available and appreciated. More

Great experience with a knowledgeable and personable staff. Was keep apprised of every step in the maintenance process. staff. Was keep apprised of every step in the maintenance process. More