Five Star Subaru of Grapevine - Service Center

I enjoyed my visit during my first oil change service on a Saturday morning. I appreciate Service Advisor, Sean Roberts’ and Sales Professional, Ron Yon’s customer service. Sean has a sweet contagious smile a Saturday morning. I appreciate Service Advisor, Sean Roberts’ and Sales Professional, Ron Yon’s customer service. Sean has a sweet contagious smile despite the blistering Texas heat, and Ron made time to say hello and ask about our recent Crosstrek purchase. Both provided excellent service. Thank you! Great team at Five Star Subaru of Grapevine! More

Amazing staff as always. They’re always finding ways to help and make the experience better. They’re always finding ways to help and make the experience better. More

Five Star Subaru has the BEST service and the best service advisors. This is my 2nd Subaru (Subi for LIFE!) and my favorite dealership. I've never had a bad experience here and have never been pressu service advisors. This is my 2nd Subaru (Subi for LIFE!) and my favorite dealership. I've never had a bad experience here and have never been pressured to purchase services or parts that I didn't need. Free car wash for the win!! It's an easy drop off and pick up with a super clean and comfortable waiting area. More

5 Star Subaru of Grapevine's service department is off the chart in excellence, customer satisfaction and compassion. Mike Ohanesian was especially helpful and went to great extents to make my experience the chart in excellence, customer satisfaction and compassion. Mike Ohanesian was especially helpful and went to great extents to make my experience stress free! More

Good customer service. Friendly and clean break area . Staffs are good and professional. I am very happy Friendly and clean break area . Staffs are good and professional. I am very happy More

I've been to this dealership twice for my car services, and I was very pleased with the friendliness and courteous of the service staffs. Also, the waiting time was not bad at all compared with other deale and I was very pleased with the friendliness and courteous of the service staffs. Also, the waiting time was not bad at all compared with other dealerships I've been to. More

Tech,Sabin, answered my questions and provided advice. Service performed competently & conscientiously. Service advisor, Johnny understood my requests and fulfilled them. Pleased to see several older empl Service performed competently & conscientiously. Service advisor, Johnny understood my requests and fulfilled them. Pleased to see several older employees and recycling bins. Other employees were friendly and helpful. Better experience than all past service visits. Thank you, 30 year Subaru owner P.S.Ladies room was clean and nicely decorated. The rose was a nice touch. More

5 Star Subaru has the best customer service ever. Always happy to help, they keep snacks and drinks for their customers, and you can stop by and they will wash your car for free. Everyone is always s Always happy to help, they keep snacks and drinks for their customers, and you can stop by and they will wash your car for free. Everyone is always smiling and welcoming. If you are looking to purchase a vehicle, you have to come here. They made everything so simple, and they went above and beyond to help every way they could. More

I always service my cars with Five Star. Always great service will definitely come back again. Always great service will definitely come back again. More

Everyone was very nice today and pleasant asking if you need anything plus they did a great job need anything plus they did a great job More