Five Star Subaru of Grapevine - Service Center
Grapevine, TX
937 Reviews of Five Star Subaru of Grapevine - Service Center
I bought and have been taking my Subaru Outback to Grapevine Subaru for all all my service and maintenance. Grapevine Subaru for all all my service and maintenance. More
Deion took care of my car quickly and even had it vacuumed and washed. He explained future service I would need, so I could plan for it. vacuumed and washed. He explained future service I would need, so I could plan for it. More
Always a pleasant visit at Subaru Grapevine. Everyone is so helpful and friendly. If you need a Subaru (which I think you do) you should come here! Everyone is so helpful and friendly. If you need a Subaru (which I think you do) you should come here! More
I have always been pleased with the customer service at Grapevine Subaru. I pirchased my vehicle here in 2017 and would purchase a vehicle here again. Grapevine Subaru. I pirchased my vehicle here in 2017 and would purchase a vehicle here again. More
Greeted promptly, express service done in just over 1 hr as promised. Waiting area comfortable with snacks and drinks provided. as promised. Waiting area comfortable with snacks and drinks provided. More
Clean, friendly staff, plenty of parking and closer to my home. Amenities is awesome. Coffee, tea, Apple, bananas to name a few, bathroom is clean home. Amenities is awesome. Coffee, tea, Apple, bananas to name a few, bathroom is clean More
Came in for battery issues. Battery was evaluated and the results were discussed with me. I didn’t feel pressured by the service representative, who was very helpful throughout. Battery was evaluated and the results were discussed with me. I didn’t feel pressured by the service representative, who was very helpful throughout. Work was done quickly and at a reasonable price. Car returned washed and cleaned. I couldn’t be happier with the overall experience. Great facility and great people! More
Matthew was my service advisor when I brought my 2022 Ascent in for its 60,000 mile service. I made an appointment for 4:15 p.m. When I brought my car in and met Matthew, he told me the service was goi Ascent in for its 60,000 mile service. I made an appointment for 4:15 p.m. When I brought my car in and met Matthew, he told me the service was going to take about eight hours. I didn’t have a way home and he provided me a loaner vehicle. I told him I had several items for work to deliver the next day. He said no big deal, which I was most appreciative. I also mentioned I live 50 miles from the dealership and had to drive to Corsicana the next day. Again, no problem!! I can't say enough about everyone at 5 Star Subaru in Grapevine. From the initial visit with Hayden Knowles to each and every service visit, everyone has been outstanding!! Thank you!! More
Service was as I expect. On time, done well and at a good price. Service manager always greets me and service technicians are knowledgeable and professional On time, done well and at a good price. Service manager always greets me and service technicians are knowledgeable and professional More
Service team was friendly and professional My appointment was timely and comfortable in the showroom waiting area. appointment was timely and comfortable in the showroom waiting area. More