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Five Star Subaru of Grapevine - Service Center
Grapevine, TX
937 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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937 Reviews of Five Star Subaru of Grapevine - Service Center
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April 24, 2024
Gave an appointment time quickly that worked with my schedule. Service was prompt and friendly. schedule. Service was prompt and friendly. More
by Texgal
April 24, 2024
The service technicians at the front desk were very knowledgeable and helpful! I am very happy with the service on my vehicle!! knowledgeable and helpful! I am very happy with the service on my vehicle!! More
by Shelly.daugherty
Employees Worked With
April 21, 2024
Friendly, efficient, very communicative, and clean facility. They check on you and keep you well informed about your vehicle. Travis was my service representative today and he told me about how long I facility. They check on you and keep you well informed about your vehicle. Travis was my service representative today and he told me about how long I’d be there and I actually left the dealership about 10 minutes before the projected time of finish. I highly recommend Five Star Subaru of Grapevine! More
by ssangell1
Employees Worked With
Travis in service
April 20, 2024
Service was prompt and efficient. All the service personnel were friendly, knowledgeable and genuinely cared for the customers. All the service personnel were friendly, knowledgeable and genuinely cared for the customers. More
by Glen M
Employees Worked With
April 19, 2024
Mike Ohanesian, my service advisor, was so helpful and very knowledgeable. He took the time to keep me updated on the status of the repairs. Thank you Mike! very knowledgeable. He took the time to keep me updated on the status of the repairs. Thank you Mike! More
by Victor
Employees Worked With
April 18, 2024
Fantastic service. Pleasant staff and expeditious expert service. They took great care of us here and answered all questions. We’d highly recommend this dealership. Pleasant staff and expeditious expert service. They took great care of us here and answered all questions. We’d highly recommend this dealership. More
by Bienjames2023
April 17, 2024
Wonderful customer service, was quickly helped. Needed a battery replacement. Afterwards wasn’t informed of resets. Needed a battery replacement. Afterwards wasn’t informed of resets. More
by AnxiousOK
Employees Worked With
April 13, 2024
Always friendly, thorough and prompt. Service area is clean and relaxing. From sales to service you couldn’t ask for a better customer experience. Service area is clean and relaxing. From sales to service you couldn’t ask for a better customer experience. More
by gaylabarrow
Employees Worked With
April 12, 2024
Jason Womack and Jose Zambrano in the Service Department took great care of me when my 2021 Subaru Forester had a problem that required prompt attention. Their professionalism and ability to quickly addres took great care of me when my 2021 Subaru Forester had a problem that required prompt attention. Their professionalism and ability to quickly address and resolve my problem is greatly appreciated! More
by jar.pet92
April 11, 2024
Dropped my car off for service and the advisor said to do change the oil, etc. plus rotate and balance the tires would take about 90 minutes. He called 45 minutes later and said my car was ready to go. change the oil, etc. plus rotate and balance the tires would take about 90 minutes. He called 45 minutes later and said my car was ready to go. More
by wausaugulfcoast
Employees Worked With
Colin Housknecht
