Five Star Subaru of Grapevine - Service Center

Had an oil change and tire rotation at Five Star Subaru this afternoon. I did not have an appointment but that was no problem. I was out of there sooner than I thought I would be. Colin was my service advi this afternoon. I did not have an appointment but that was no problem. I was out of there sooner than I thought I would be. Colin was my service adviser. He was very courteous and polite. He even had my car washed. I will continue to drive from Rockwall to have my vehicle serviced there. More

Very welcoming and accomodating. Kept us updated on status of service. Travis was so good! Kept us updated on status of service. Travis was so good! More

Kind, knowledgeable, great listeners, focused, present, articulate, super team work, happy car, happy owner, ty articulate, super team work, happy car, happy owner, ty More

I will never give up on my car so I’m glad the technician didn’t either, the work this dealership has done on my vehicle has never let me down. I’ve never felt like the advisors have ever given me the runaro didn’t either, the work this dealership has done on my vehicle has never let me down. I’ve never felt like the advisors have ever given me the runaround and have never felt like they left me deserted. Even though the final bill did wanna make me cry, I don’t think I’ll ever say goodbye to taking my vehicle for service and repairs. More

Friendly service staff keep you informed about your service progress. Let you know what is due soon & make recommendations. Facility, including the service repair area, is impeccably clean. My dog & I service progress. Let you know what is due soon & make recommendations. Facility, including the service repair area, is impeccably clean. My dog & I were able to wait for work to be completed in the waiting area. Excellent service overall. More

Excellent service department. No hazel checking in vehicle. Loaner car provided and service representative kept us up to date. Car returned with proper repairs as well as thorough No hazel checking in vehicle. Loaner car provided and service representative kept us up to date. Car returned with proper repairs as well as thorough cleaning. More

The Five Star Subaru of Grapevine performed an excellent service for our Subaru Forester today.Our waiting was very comfortable at their waiting lounge, plenty of choices of coffee, drinks and snacks. Thank service for our Subaru Forester today.Our waiting was very comfortable at their waiting lounge, plenty of choices of coffee, drinks and snacks. Thanks a lot! More

I was amazed about how attentive the dealer's customer advocacy and service department were. They ensured my car was delivered to the dealership promptly, were very attentive and professional about my qu advocacy and service department were. They ensured my car was delivered to the dealership promptly, were very attentive and professional about my questions, performed a thorough diagnostic to ensure my entire system was working correctly and repaired my car completely. Thank you Subaru! More

Excellent service and very respectful . They keep to up to date on how your Subrau is being taken care of. They keep to up to date on how your Subrau is being taken care of. More

They serviced my vehicle today and everyone I encountered were friendly, eager to help and patient. I really liked how the kindness was consistent with everyone waiting in the service area. were friendly, eager to help and patient. I really liked how the kindness was consistent with everyone waiting in the service area. More