Five Star Subaru of Grapevine - Service Center

Very impressed with service and everyone we encountered. Matt was very professional and efficient. While we waited we were joined by a lovely young lady who showed us some used Foresters. Very pleased! Matt was very professional and efficient. While we waited we were joined by a lovely young lady who showed us some used Foresters. Very pleased! More

I took my car in for an oil change and tire rotation. My service consultant was a young man named Jason. He was a gentleman and very professional. I also stopped by the parts department and was treated v My service consultant was a young man named Jason. He was a gentleman and very professional. I also stopped by the parts department and was treated very well. It’s all about corporate culture and this dealership appears to have strong leadership that understands the importance of a strong corporate culture. Thank you. Gerard Mills More

All I can say is that I'm very happy with the service I received from five star subaru this last time I was there for warranty issue with a cosmetic defective part,Jose the service adviser was very helpful received from five star subaru this last time I was there for warranty issue with a cosmetic defective part,Jose the service adviser was very helpful,and took care of my problem. Thank you for the good service More

A bad battery left us stranded. The dealership was quick to send someone out to jump start us, and replaced the battery once we took the vehicle to the service department. The dealership was quick to send someone out to jump start us, and replaced the battery once we took the vehicle to the service department. More

Dropped car off with no appointment with Colin Housknecht who is the Service Advisor. I explained the issues and the service I needed done. He got right on it and I got a call later that day car was ready. I who is the Service Advisor. I explained the issues and the service I needed done. He got right on it and I got a call later that day car was ready. I have always been pleased with The Five Star Subaru service department. Great job!! More

Easy to deal with. Made appointment same day . Took care of routine maintenance in timely manner. Also looked at another issue I had . Took care of it immediately . Was Made appointment same day . Took care of routine maintenance in timely manner. Also looked at another issue I had . Took care of it immediately . Washed car and I was on my way More

Service reps were very attentive and communicated during the whole process.. i look forward to my next visit. the whole process.. i look forward to my next visit. More

Always top notch service. Super clean dealership. Very busy service department, allow for a little extra time. Super clean dealership. Very busy service department, allow for a little extra time. More

All around excellent experience. Appointment was easy to make, the service was performed on time and well. I’ve never been disappointed Appointment was easy to make, the service was performed on time and well. I’ve never been disappointed More

The are professional, courteous, and efficient. Their workmanship and attention to detail are wonderful! They pride themselves on customer service. I wish all dealerships were this great!! Their workmanship and attention to detail are wonderful! They pride themselves on customer service. I wish all dealerships were this great!! More