Five Star Subaru of Grapevine - Service Center

Five Star employees are very courteous to their customers. They provide a nice selection of snacks and drinks. customers. They provide a nice selection of snacks and drinks. More

They have a good customer service, the time that you spend at the dealership is low almost everytime and they have waiting areas with snacks and beverages to make your waiting a little bit better. Price spend at the dealership is low almost everytime and they have waiting areas with snacks and beverages to make your waiting a little bit better. Prices are pretty much lower compared with other dealerships. The only area I would say they should work on is on the carwash after each service. More

Subaru replaced my radio. My car is not under warranty. Travis went above and beyond to keep me informed. My car is not under warranty. Travis went above and beyond to keep me informed. More

They are awesome especially Dion. He took care of us. Replace the rear cover seat we bought and placed it perfectly He took care of us. Replace the rear cover seat we bought and placed it perfectly More

Excellent customer service! Jayson Palmer was very polite, attentive, very friendly too! At the end, he explained what was done! Jayson Palmer was very polite, attentive, very friendly too! At the end, he explained what was done! More

Professional; friendly; very clean; great customer advisors; very efficient; explained what would be done & cost advisors; very efficient; explained what would be done & cost More

The service department is thorough and clear with what will be done to your car and then when service is complete they cover what has been done. will be done to your car and then when service is complete they cover what has been done. More

Rex, my service advisor, could not have been more caring, helpful, concerned , and kind. He provided me with a loaner car and provided me with updates frequently. He even helped me remove a car seat from my helpful, concerned , and kind. He provided me with a loaner car and provided me with updates frequently. He even helped me remove a car seat from my car! Awesome experience!! More

I liked how I was greeted upon my arrival and when advised of my scheduled appointment, my car was taken in right away. My daughter and I were then escorted to the waiting area and informed of free s advised of my scheduled appointment, my car was taken in right away. My daughter and I were then escorted to the waiting area and informed of free snacks and drinks. The place was extremely clean. I was kept informed as to the status of my car and I was only there for an hour and 45 minutes. More

Service was completed quickly and everyone was very accommodating. Waiting area was super clean. Will definitely be back. accommodating. Waiting area was super clean. Will definitely be back. More