Five Star Subaru of Grapevine - Service Center

Pleasant. Prompt. Personal. Professional. Four words that describe the service I received today. What more can you expect? Prompt. Personal. Professional. Four words that describe the service I received today. What more can you expect? More

Matthew Branch is great. He returns calls in a timely manner. Answers any questions I have. He goes the extra mile to make sure everything gets done correctly and efficiently He returns calls in a timely manner. Answers any questions I have. He goes the extra mile to make sure everything gets done correctly and efficiently. I will continue getting my services done at this location due to the great customer service. More

Friendly helpful positive attentive took care of my needs made sure I was informed of the progress made sure I was informed of the progress More

Had to get some accessories added to my OBW. Rex in service organized all the different items. Great job by all. Highly recommend. Rex in service organized all the different items. Great job by all. Highly recommend. More

Rex, in the service dept, handled our extended warranty claim. He was very knowledgable, professional, and thorough. He provided a loaner vehicle, which was desperately needed and had our car ready when claim. He was very knowledgable, professional, and thorough. He provided a loaner vehicle, which was desperately needed and had our car ready when promised. Five Star has earned our business! More

Great, quick service. Collin worked my car intake and was exremeky friendly and professional. Comfortable facility to hangout in while you wait for your car. Collin worked my car intake and was exremeky friendly and professional. Comfortable facility to hangout in while you wait for your car. More

Continued EXCELLENT customer service. Quick, efficient service that I’ve learned to expect from this particular Subaru Dealership. Quick, efficient service that I’ve learned to expect from this particular Subaru Dealership. More

Initially was frustrated with service received but promptly received a call from manager who went above and beyond to take care my car. He explained what happened and it was no fault of the service I promptly received a call from manager who went above and beyond to take care my car. He explained what happened and it was no fault of the service I received.I am happy that Jason, Rex and David all went out of their way to accommodate me and took care of everything for me. Thanks to 5 star Subaru! More

Called go an as appointment, everything was setup and ready. Our Salesperson had arranged everything. ready. Our Salesperson had arranged everything. More

Wonderful service, Jose was able to remove a stain on the hood. We have a white pearl crosstrek hood. We have a white pearl crosstrek More