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Five Star Subaru of Grapevine
Grapevine, TX
3,567 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 3,569 reviews
October 10, 2023
Derek and Jeremy were extremely helpful in walking me through each car I looked at and ended up buying. They were thoughtful and kind in their advice. Derek was especially patient in all the step from go through each car I looked at and ended up buying. They were thoughtful and kind in their advice. Derek was especially patient in all the step from going from "interest" to buying one of their stellar Subarus. More
by JAWORSLEY6
Verified Customer
October 07, 2023
Returned my lease vehicle and renewed a new lease on a new Outback. BB Belharrat was very patient and knowledgeable. new Outback. BB Belharrat was very patient and knowledgeable. More
by NANCYPULSE
October 07, 2023
It was good experience to buy vehicle with five star Subaru thanks to all helpful hands Subaru thanks to all helpful hands More
by RABINDRAJYOTI11
October 07, 2023
Five Star Subaru has become my go-to dealership for service on my car. They are always friendly and prompt and stay in touch and they haven’t tried to suggest any totally unneeded services service on my car. They are always friendly and prompt and stay in touch and they haven’t tried to suggest any totally unneeded services More
by CindyH
Employees Worked With
October 06, 2023
Easy to book appointments and they continue to provide the best customer service. Any and all concerns are always addressed promptly. We’re very happy with the Subaru Grapevine. the best customer service. Any and all concerns are always addressed promptly. We’re very happy with the Subaru Grapevine. More
by sony.sunny11
Employees Worked With
October 06, 2023
Derick and Corbin were amazing, they worked with me to find the right SUV. Great experience. find the right SUV. Great experience. More
by WKW2
October 06, 2023
Great people work here. I very much enjoyed working with my Sales Rep Shannon. I ordered my car and she kept me in the loop and excited the whole way through. I love my firs I very much enjoyed working with my Sales Rep Shannon. I ordered my car and she kept me in the loop and excited the whole way through. I love my first Subaru. More
by KRISTINAFIERRO
Employees Worked With
October 05, 2023
Very friendly and helpful staff. I highly recommend this dealership and Subaru Forester Touring. Great !! I highly recommend this dealership and Subaru Forester Touring. Great !! More
by KAREN_IRAQ
October 05, 2023
Casey was very pleasant to work with and there was no pressure. She was very knowledgeable about all aspects of the purchase. It was great that they had the exact car I wanted. pressure. She was very knowledgeable about all aspects of the purchase. It was great that they had the exact car I wanted. More
by SUZYQ5
Employees Worked With
October 05, 2023
Bought a used car and it all went well enough. Quick response from a sales rep following my online enquire. Set up a vehicle inspection time that was convenient for me. This was easy. People were Quick response from a sales rep following my online enquire. Set up a vehicle inspection time that was convenient for me. This was easy. People were friendly and helpful in test driving the car and through the price negotiation phase. They accommodated my request to pick up the car the following week. Easy enough at pick up, and a friendly farewell. This would be a 5 star review, however there were a few problems. First, when I got the car they hadn’t placed the temporary license plate on the vehicle, and the registration details weren’t provided to me (not at purchase, or at pick-up, or left in glove box). Only when I got home did I realise. I called up and they emailed me the temporary plate to print and affix myself. Second, nobody explained to me the process with transferring title and registration. I’m new to Texas via Australia and it would’ve reduced stress to know Five Star Subaru would do all this for me. Only after follow-up calls did I get the info I needed. Both times the person I spoke to was friendly, helpful and apologetic. These are attention to detail issues. Overall, I was still pleased with my experience. More
by KDEMSKY
