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Five Star Subaru of Grapevine

Grapevine, TX

Overview
Employees
Reviews
Vehicles
4.9
3,567 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,567 reviews

October 27, 2023

Derek and Kenny were amazing. They made the process of buying a car seemless. I would recommend and return More

by CHELSY.SPANGLER
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex So
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2023 -

Five Star Subaru of Grapevine responded

Congratulations, Chelsy! Thank you once again for choosing Five Star Subaru for your new car. We value your business and look forward to welcoming you back in the future. Let us know how we can help you enjoy your Subaru by calling 817-438-1700. We wish you safe and enjoyable journeys on the road ahead. Take care, Doug Laymon, Sales Manager

October 26, 2023

Dealership is close by, has all of the features that anyone would want. Looking forward to using their services in the future. More

by JOPAKOV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Mirbahaeddin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2023 -

Five Star Subaru of Grapevine responded

JOPAKOV, Congratulations on your new Subaru! Our utmost goal is to create a smooth and delightful experience for each customer. We hold your trust in high regard, and we look forward to hearing from you again at 817-438-1700. Let us know how we can help you enjoy your car. Thank you, Doug Laymon, Sales Manager

October 26, 2023

Great service and knowledgeable personnel. Kept me informed thru the process. No issues ..Great dealership More

by nana13sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Zambrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2023 -

Five Star Subaru of Grapevine responded

Nana13sandy, Thank you for recommending Five Star Subaru! Your support means a lot to us, and we're here to provide exceptional service when you are in need of future vehicle care. Reach Jose or me at 817-438-1700. We really look forward to seeing you and your Subaru again. Take care, Jake Ritter, Service Director

October 22, 2023

The team at Five Star Subaru made us feel like family. I have never been treated more warmly. I feel like I was given a very fair deal and they beat the APR quote from my bank. We will be getting all our More

by MISTY2983
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Craft
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Oct 23, 2023 -

Five Star Subaru of Grapevine responded

Congratulations MISTY2983! It's always our goal to provide exceptional service to our Five Star Subaru customers and ensure that you get the vehicle you truly desire. Please don't hesitate to reach out to 817-438-1700 with questions. We want to help you fully enjoy your new Subaru. Thank you for your business, Doug Laymon, Sales Manager

October 22, 2023

So caring and made me feel like family! ! Got the price down as much as possible!! These guys ROCK!!! More

by OLENANNY51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Five Star Subaru of Grapevine responded

OLENANNY51, We're here to provide the best service possible at Five Star Subaru. Congratulations on your new car. Reach Jordan, Corbin, or me at 817-438-1700 with questions. Thank you for choosing us, and we look forward to serving you in the future. Thank you for endorsing our dealership. Best regards, Doug Laymon, Sales Manager

October 22, 2023

The buying process -> great. Customer Service in the shop -> poor Tore my seat and won’t replace it or fix it. More

by DUNFORD.JUSTIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Kenny Wilder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Blackmon
4.0
This rating includes all reviews, with more weight given to recent reviews.
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October 22, 2023

Very nice and honest dealership. Everybody there was very profesional and nice. Service is also great. More

by LINSEKD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Tareen
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Oct 23, 2023 -

Five Star Subaru of Grapevine responded

LINSEKD, We sincerely appreciate your business and trust in choosing Five Star Subaru. It has been our pleasure to serve you and we hope you count on Joe and our staff for future vehicle needs. Let us know if you have questions about your Subaru at 817-438-1700. Thank you for your kind words and business! Best regards, Doug Laymon, Sales Manager

October 21, 2023

Extremely courteous and efficient service for oil change visit. Appreciate communication on status of my vehicle. More

by SubX3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Zambrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2023 -

Five Star Subaru of Grapevine responded

SubX3, We strive to ensure your satisfaction, and we're thrilled to hear that we met your expectations during your service visit to Five Star Subaru. Reach Jose and our service techs at 817-438-1700. When you have concerns about your vehicle, let us know. Thank you, Jake Ritter, Service Director

October 21, 2023

Everyone is very courteous and friendly. My car was ready in the timeframe as advised. More

by quilter09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Zambrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2023 -

Five Star Subaru of Grapevine responded

Thank you, quilter09, for choosing Five Star Subaru for your vehicle care. Timely service is the goal. We hope to hear from you again at 817-438-1700. Safe travels, Jake Ritter, Service Director

October 21, 2023

Service team is excellent. They are always courteous and eager to help. Highly recommend them. More

by drcoole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2023 -

Five Star Subaru of Grapevine responded

Drcoole, It is great to hear you found working with Mike and the Five Star Subaru team a 5-star experience. Between visits, dial us at 817-438-1700 with questions. We are at your service throughout your entire journey as a Subaru owner. Thank you, Jake Ritter, Service Director

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