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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,566 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,566 reviews

February 02, 2024

Azreal is the best car salesperson I have ever worked with - and I’ve worked with a bunch. Attentive, knowledgeable, and personable. I’d steal him away to sell Kubotas if I could. More

by GERALD.CORDER
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Azrael Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Five Star Subaru of Grapevine responded

Gerald, Thank you for shopping at Five Star Subaru! Azrael is focused on customer service and we are lucky to have him on our team. When you have questions about your new Subaru, call 817-438-1700. We are here for all of your vehicle questions. Congratulations! Best regards, Doug Laymon, Sales Manager

February 02, 2024

Nothing but an awesome experience. Everyone that helped me out was amazing. Thank you. Thank you More

by Memo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Five Star Subaru of Grapevine responded

Thank you, Memo, for shopping at Five Star Subaru and recognizing our sales team. We are excited to help you enjoy your new car. Call us at 817-438-1700 with questions any time. Enjoy your adventures! Take care, Doug Laymon, Sales Manager

February 02, 2024

Bill was awesome, friendly. He explained everything about the car, the dealership and service department. More

by ANACLAYPOOL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, ANACLAYPOOL! Thank you for recognizing Bill and Five Star Subaru. To revisit the features on your new car, please reach us at 817-438-1700. We appreciate the chance to share our knowledge. Best regards, Doug Laymon, Sales Manager

January 30, 2024

I have always been pleased with the customer service at Grapevine Subaru. I pirchased my vehicle here in 2017 and would purchase a vehicle here again. More

by rschraeder24
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deion
Jan 31, 2024 -

Five Star Subaru of Grapevine responded

Rschraeder24, Focused customer service is a priority at Five Star Subaru. Thank you for not only buying your vehicle with us but also servicing your car here. We welcome you to call 817-438-1700 any time you have automotive needs. Best regards, Jake Ritter, Service Director

January 30, 2024

Greeted promptly, express service done in just over 1 hr as promised. Waiting area comfortable with snacks and drinks provided. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deion Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Five Star Subaru of Grapevine responded

Thank you for taking the time to rate your visit to the Five Star Subaru service center. Deion and our techs are ready to take your questions at 817-438-1700. Don't hesitate to give us a call. Safe travels, Jake Ritter, Service Director

January 29, 2024

Always a pleasant visit at Subaru Grapevine. Everyone is so helpful and friendly. If you need a Subaru (which I think you do) you should come here! More

by Shani O
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Dyson Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Five Star Subaru of Grapevine responded

Thank you, Shani, for your loyalty to Five Star Subaru. Our service team appreciates working with you. Helping you keep your car running well is the priority. Call Lauren, Dyson, or me at 817-438-1700 whenever you have maintenance concerns. Take care, Jake Ritter, Service Director

January 29, 2024

This is my 3th subaru and we are very happy, my vehicle makes me, safe and calm when driving. More

by LIAN72011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Five Star Subaru of Grapevine responded

Thank you, LIAN72011, for shopping at Five Star Subaru. We are happy to hear you are loyal to the Subaru brand. When you have future vehicle needs, we hope we are your first call at 817-438-1700. Best regards, Doug Laymon, Sales Manager

January 29, 2024

This is an awesome Dealership, wonderful communication and not over baring or overwhelming! Everyone super Friendly, Welcoming, and Helpful! Overall wonderful experience and will recommend to anyone and e More

by SETHW.PALMER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Five Star Subaru of Grapevine responded

Seth, On behalf of David and the entire Five Star Subaru staff member, thank you! We appreciate you and your business. Should you have questions about your car, stop by or dial 817-438-1700. David and our team are here to help you enjoy your ride. Best regards, Doug Laymon, Sales Manager

January 29, 2024

I contacted Jaime directly because we had a great experience with him on a previous purchase. He is pleasant, low-pressure, and courteous; obviously knows his cars, too, and was able to answer any qu More

by HAIMERICUS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Mijares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, HAIMERICUS, on your latest car purchase at Five Star Subaru. Thank you for working with Jaime and our sales team. When we can be of further assistance, reach out to 817-438-1700. We are here for you. Best regards, Doug Laymon, Sales Manager

January 27, 2024

Came in for battery issues. Battery was evaluated and the results were discussed with me. I didn’t feel pressured by the service representative, who was very helpful throughout. More

by LeeT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Houskencht
Jan 27, 2024 -

Five Star Subaru of Grapevine responded

LeeT, We understand the importance of reliable and efficient service for your vehicle at Five Star Subaru. We are committed to ensuring your satisfaction and providing the best care for your automotive needs.We look forward to the opportunity to serve you again in the future and await your next call at 817-438-1700. Take care, Jake Ritter, Service Director

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