Five Star Subaru of Grapevine
Grapevine, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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My Sales Consultant, Chief James, was amazing and very knowledgeable. He is a True Professional at his Trade. The dealership is the place to go for your car purchase. Chief and the Sales Manager were very knowledgeable. He is a True Professional at his Trade. The dealership is the place to go for your car purchase. Chief and the Sales Manager were very helpful. They even offered me free car wash as long as I own my vehicle More
The people at the dealership from sales, finance and managers are very helpful. They listen to the customer well, especially when there’s an issue. Great experience at the dealership and highly recommen managers are very helpful. They listen to the customer well, especially when there’s an issue. Great experience at the dealership and highly recommended! More
Customer Service, through and through, is top notch. My Service advisor Jose was professional, competent, and a pleasure to interact with during my vehicle repairs. Repairs were completed on time and My Service advisor Jose was professional, competent, and a pleasure to interact with during my vehicle repairs. Repairs were completed on time and I am very satisfied with the outcome. More
James was professional and an excellent listener. I would buy a car for him again! I would buy a car for him again! More
Overall not a bad experience. There was a 10 day delay with regards to getting paid the equity back on a traded car. Not a lot of traction made at first. The group finally did There was a 10 day delay with regards to getting paid the equity back on a traded car. Not a lot of traction made at first. The group finally did make things right. Not necessarily Tobias’ fault. Just an inefficient accounting process. More
Jaylon was extremely friendly and helpful but a little behind on having a car ready for pick up. behind on having a car ready for pick up. More
Awesome experience and would definitely do business here in the future and will recommend to others in the future and will recommend to others More
service is alway great they go out of their way to always help me your dealership is always clean waiting area is great my service advisor is great help me your dealership is always clean waiting area is great my service advisor is great More
We needed a quick turn around on buying a car. From the moment we walked in to a couple days later when we left, we were treat with so much professionalism and patience. Ron took us on 2 test From the moment we walked in to a couple days later when we left, we were treat with so much professionalism and patience. Ron took us on 2 test drives. He walked us through every package for each car we looked at but never tried to up sell us. The whole experience really made us feel like we were family. We weren't just another sale or another body to rotate in and out. We ended up with a brand new car and Five Star Subaru ended up with a new life customer. More
Andy was incredibly knowledgeable, very helpful and efficient. They earned their five-star name. Would recommend to others. efficient. They earned their five-star name. Would recommend to others. More