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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,788 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,788 reviews

December 28, 2024

Antonio was very informative and kind. Job well done! I was very satisfied with my service! More

by lindab.newberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Dec 28, 2024 -

Five Star Subaru of Grapevine responded

Thank you, Linda! Antonio and the Five Star Subaru service team welcome the chance to share vehicle advice. Reach us at 817-438-1700 any time. Safe travels and thanks again for being our customer and friend. Best regards, Jakob Ritter, Service Director

December 28, 2024

Seamless experience. Kept me up to date about the arrival of my vehicle. Everyone was helpful. More

by KELLEY4024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy (Ray) Kirven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Five Star Subaru of Grapevine responded

Thank you for your kind words, KELLEY4024 , and for acknowledging the excellent work of Tobias and Ray. We're proud of our team and we'll be sure to share your feedback with them. Stop by Five Star Subaru or please stay in touch at 817-438-1700. We are here to help you enjoy your new car. Best regards, David Cheney, General Sales Manager

December 28, 2024

Best car buying experience in my life. I will recommend this dealership to anyone. I have told my family and friends about the positive experience. More

by robertemoore57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Five Star Subaru of Grapevine responded

We truly value your feedback, robertemoore57. Your positive review means a lot to Derek, Jaylon, and all of us. We're committed to providing you with exceptional service, and we're glad they were able to exceed your expectations on this occasion. Thank you for choosing Five Star Subaru. Enjoy your ride! Best regards, David Cheney, General Sales Manager

December 27, 2024

Service was excellent. Scheduled appointment and two additional services were completed efficiently and with courtesy. More

by Mmkorz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Five Star Subaru of Grapevine responded

Mmkorz, Thank you for your kind words and for choosing Five Star Subaru for your recent service needs. We're glad to hear that your appointment was handled efficiently and courteously. Matthew and our techs are available to lend vehicle advice at 817-438-1700. Safe travels! Take care, Jakob Ritter, Service Director

December 26, 2024

I recently had the most outstanding experience purchasing a vehicle at Five Star Subaru, one that truly stands out as the best I've ever had. From the moment I stepped through the door, the entire process wa More

by Catphish13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Five Star Subaru of Grapevine responded

Catphish13, Thank you so much for your kind words and for taking the time to share your positive experience at Five Star Subaru. We are thrilled to hear that you had such an outstanding experience and that Junior Hernandez provided you with exceptional service. We strive to make the car-buying process as smooth and enjoyable as possible for each and every customer. Reach us at 817-438-1700 when you need our advice. Congratulations! Best regards, David Cheney, General Sales Manager

December 26, 2024

Salesman was very Skeezy, sales manager was so aggressive. Car was never detailed. Stickers all over cars. Sales and sales managers were horrible. Also no tint on a LIMITED?? Other Subaru dealers More

by WAKEFIELD.TYLER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Taylor Greene
4.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Laymon
1.0
This rating includes all reviews, with more weight given to recent reviews.
BB Belharrat
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2024

The whole experience was positive, from start to finish. No high-pressure sales tactics, Taylor and Casey were extremely responsive, and I got a great deal. Love my 2025 Forester so very much! More

by STACEYINTEXAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, STACYINTEXAS, on your Forester from Five Star Subaru! Taylor, Casey, and our entire team are here to help you enjoy your ride. Let us know when you need our vehicle advice at 817-438-1700. Thank you for your feedback and business. Take care, David Cheney, General Sales Manager

December 24, 2024

Customer service is FIVE STAR! The waiting area is very welcoming and the staff is so personable. More

by Pamela Wolfe-Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Pipkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2024 -

Five Star Subaru of Grapevine responded

Thank you, Pamela, for choosing Five Star Subaru for your auto care. Should you have additional questions, give us a call at 817-438-1700. We are here to help you enjoy your car. Best regards, Jakob Ritter, Service Director

December 23, 2024

They are better than Sewell! They advertise about their service, but I wouldn’t go anywhere else but 5Star Subaru!! Great people and my service guy was really great! Don’t buy More

by scammer91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Zambrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Five Star Subaru of Grapevine responded

Scammer91, Thank you for the great review! We're pleased to hear Matthew and Jose provided excellent service. We appreciate your recommendation of Five Star Subaru. Reach our service team again at 817-438-1700. Safe travels! Take care, Jakob Ritter, Service Director

December 22, 2024

They got me in and out quickly so I could make a graduation ceremony. Great customer service and nice folks! More

by KLCOLLEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Five Star Subaru of Grapevine responded

KLCOLLEY, We appreciate you taking the time to share your positive shopping experience at Five Star Subaru! We're delighted you found our customer service excellent and we hope you made it to the ceremony safely! Thank you for endorsing our dealership and please let us know if you would like to revisit the features on your new car at 817-438-1700. We want you to fully enjoy your ride. Congratulations! Best regards, David Cheney, General Sales Manager

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