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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,566 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,566 reviews

February 22, 2024

Matthew Branch is great. He returns calls in a timely manner. Answers any questions I have. He goes the extra mile to make sure everything gets done correctly and efficiently More

by Gdurribarri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Five Star Subaru of Grapevine responded

Thank you, Gdurribarri, for recognizing Mathew and the Five Star Subaru service team. Customer satisfaction is such a priority and we are focused on keeping you knowledgeable about your Subaru. Don't hesitate to call 817-438-1700. Let us know how we can help you enjoy your ride. Regards, Jake Ritter, Service Director

February 22, 2024

Friendly helpful positive attentive took care of my needs made sure I was informed of the progress More

by randdgilley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Five Star Subaru of Grapevine responded

Randdgilley, Keeping you knowledgeable about your car is important. Reach Jonathon and the Five Star Subaru service team at 817-438-1700. We want you comfortable and safe during your travels. Thank you for your feedback, Jake Ritter, Service Director

February 22, 2024

Everyone at the dealership was extremely helpful and encouraging. The complete car buying process was a great experience . More

by MELANIE.FORD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Five Star Subaru of Grapevine responded

Melanie, We are so happy you shopped at Five Star Subaru! It is important that we stay connected to help you fully enjoy your new car. Your questions are encouraged at 817-438-1700. An awesome ownership experience is the goal. Thank you, Doug Laymon, Sales Manager

February 19, 2024

Derek was very helpful via text & initial contact. He was with a customer so introduced us to Jaime, he was very informative during test drive & appreciate no pressure from either of them!👍 More

by BERKLEYS
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Mijares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CATALAN,ZAIRO
Feb 20, 2024 -

Five Star Subaru of Grapevine responded

Thank you, BERKLEYS, for shopping at Five Star Subaru. On behalf of Derek, Jaime, and our entire sales team, your endorsement is appreciated and we hope you stay in touch at 817-438-1700. We want you to fully enjoy your car. Best regards, Doug Laymon, Sales Manager

February 18, 2024

Had to get some accessories added to my OBW. Rex in service organized all the different items. Great job by all. Highly recommend. More

by TKE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex So
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Five Star Subaru of Grapevine responded

TKE3, Thank you for allowing us to upgrade your Subaru. Reach Rex and our service team at 817-438-1700 when you need our help in the future. We want you to fully enjoy your Outback Wilderness. Best regards, Jake Ritter, Service Director

February 17, 2024

Excellent customer service, great product. Would highly recommend this dealership. Easy to work with and very professional. More

by ASMADARK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Prakash (EB) Ebburu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, ASMADARK, on your new Subaru. EB and the entire Five Star Subaru team are excited to help you enjoy your car. Stop by or call 817-438-1700 to revisit its features any time. We want you to fully appreciate your ride. Thank you, Doug Laymon, Sales Manager

February 17, 2024

I was very impressed by the no-pressure quick attention given when we were shopping for a preowned car. There was no upselling or hidden fees. We knew the price of the car going in from the website and n More

by ADARNU
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, ADARNU, on your purchase at Five Star Subaru. Expect a customer-focused experience every time you work with our staff. Don't hesitate to call 817-438-1700 with questions abour your car. Thank you, Doug Laymon, Sales Manager

February 17, 2024

We just bought our second Subaru from the dealership and both experiences have been wonderful and we feel like our business is appreciated. More

by Tracey Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2024 -

Five Star Subaru of Grapevine responded

Tracey, Congratulations on your latest purchase at Five Star Subaru. We are so honored to have your trust and repeat business. When we can offer our advice, stop by or call 817-438-1700. Your complete satisfaction is the goal. Thank you, Doug Laymon, Sales Manager

February 16, 2024

I would recommend Ron Yon to anyone I know. He made the process simple, smooth, and he did not pressure me or my wife at all. The service department has been great also, but Ron has been the s More

by RCH1200
Recommend Dealer
Yes
Employees Worked With
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Yon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2024 -

Five Star Subaru of Grapevine responded

RCH1200, Thank you for shopping at Five Star Subaru. Ron and our sales team remain available at 817-438-1700 to answer any additional questions that may arise. Enjoy your Subaru and let us know when you need our advice. Take care, Doug Laymon, Sales Manager

February 16, 2024

Rex, in the service dept, handled our extended warranty claim. He was very knowledgable, professional, and thorough. He provided a loaner vehicle, which was desperately needed and had our car ready when More

by barjdrancho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex So
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2024 -

Five Star Subaru of Grapevine responded

Thank you, barjdrancho, for taking the time to rate your Five Star Subaru service visit. Customer experience and efficient vehicle care are the goals. Reach Rex and our team at 817-438-1700 any time. Best regards, Jake Ritter, Service Director

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