Five Star Subaru of Grapevine
Grapevine, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Matthew Branch is great. He returns calls in a timely manner. Answers any questions I have. He goes the extra mile to make sure everything gets done correctly and efficiently He returns calls in a timely manner. Answers any questions I have. He goes the extra mile to make sure everything gets done correctly and efficiently. I will continue getting my services done at this location due to the great customer service. More
Friendly helpful positive attentive took care of my needs made sure I was informed of the progress made sure I was informed of the progress More
Everyone at the dealership was extremely helpful and encouraging. The complete car buying process was a great experience . encouraging. The complete car buying process was a great experience . More
Derek was very helpful via text & initial contact. He was with a customer so introduced us to Jaime, he was very informative during test drive & appreciate no pressure from either of them!👍 He was with a customer so introduced us to Jaime, he was very informative during test drive & appreciate no pressure from either of them!👍 More
Excellent customer service, great product. Would highly recommend this dealership. Easy to work with and very professional. Would highly recommend this dealership. Easy to work with and very professional. More
I was very impressed by the no-pressure quick attention given when we were shopping for a preowned car. There was no upselling or hidden fees. We knew the price of the car going in from the website and n given when we were shopping for a preowned car. There was no upselling or hidden fees. We knew the price of the car going in from the website and new out the door price of the car before the test drive. Extended warranty pricing was shown but not pushed. I would recommend checking them out if you're looking for a car even if it isn't a Subaru. Very professional and very customer-focused. More
We just bought our second Subaru from the dealership and both experiences have been wonderful and we feel like our business is appreciated. both experiences have been wonderful and we feel like our business is appreciated. More
I would recommend Ron Yon to anyone I know. He made the process simple, smooth, and he did not pressure me or my wife at all. The service department has been great also, but Ron has been the s He made the process simple, smooth, and he did not pressure me or my wife at all. The service department has been great also, but Ron has been the shining star for my wife and I. More
Rex, in the service dept, handled our extended warranty claim. He was very knowledgable, professional, and thorough. He provided a loaner vehicle, which was desperately needed and had our car ready when claim. He was very knowledgable, professional, and thorough. He provided a loaner vehicle, which was desperately needed and had our car ready when promised. Five Star has earned our business! More