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Five Star Subaru of Grapevine
Grapevine, TX
3,566 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 3,566 reviews
March 17, 2024
Derek made the purchase easy. Great follow up with several phone calls after the sale to make sure things were working. Great follow up with several phone calls after the sale to make sure things were working. More
by DENNISBARCLAY
Verified Customer
March 16, 2024
We got n there late Saturday night n your staff stayed xtra to get us n2 an Alfa Romeo n then on Tuesday had me come by n let yall out new tires on it. Everyone was great from start to finish. Thanks xtra to get us n2 an Alfa Romeo n then on Tuesday had me come by n let yall out new tires on it. Everyone was great from start to finish. Thanks More
by PARR61
March 16, 2024
Derek from online sales was fantastic. Got us in and out without any hassles. Very transparent and non aggressive in the sale. Got us in and out without any hassles. Very transparent and non aggressive in the sale. More
by QT
March 16, 2024
All service requests were fulfilled. Fast, reliable & excellent service. Five stars to Lauren. Great job! Fast, reliable & excellent service. Five stars to Lauren. Great job! More
by Arjun
Employees Worked With
March 16, 2024
Excellent experience with Five Star in Grapevine Texas! They are great to deal with for your car! They are great to deal with for your car! More
by Will Schutts
Employees Worked With
March 16, 2024
I went to look at a WRX and drove off the lot a happy customer. Jaylon and the team did a great job. It was comfortable, no pressure and a good experience. customer. Jaylon and the team did a great job. It was comfortable, no pressure and a good experience. More
by LS332646
March 15, 2024
They are helpful and timely. Always smiling. Great service and research any issues. New addition of quick service check in very helpful. Always smiling. Great service and research any issues. New addition of quick service check in very helpful. More
by Karen Nygaard
Employees Worked With
March 15, 2024
My Experience today was great! Not just because the service was free, but because the technicians were so very courteous and professional. During the service, the technician kept m Not just because the service was free, but because the technicians were so very courteous and professional. During the service, the technician kept me updated on the progress of the service. The facility was exceptionally clean and comfortable. Yes, I will look forward to my next service and I would wholeheartedly recommend Five Star Subaru to my family and friends. More
by Hopperr2000
Employees Worked With
March 15, 2024
Honest and informative! Customer for life! Thank you Jason and Travis for your service. Best dealership experience and shall continue to love my Subaru. Customer for life! Thank you Jason and Travis for your service. Best dealership experience and shall continue to love my Subaru. More
by loc
March 15, 2024
Thank you Five Star for always taking care of our two Subarus. We never worry while our cars are being serviced. Lauren Cano, is our service advisor. She is the best person we have ever had to manag Subarus. We never worry while our cars are being serviced. Lauren Cano, is our service advisor. She is the best person we have ever had to manage the needs of our cars. She represents Fire Star with integrity and compassion. She always goes above and beyond when helping us. We have never had a bad experience at Five Star. They make sure people are greeted by an employee as soon as you drive into the bay. They are through with the assessment and pass the information to the assigned service advisor immediately. The car is assessed, info given to advisor, and discussed with customer. The customer decides on the repairs with the advisor. There are two nice waiting rooms. Each has a large TV. There is an area geared for children that adjoins one of the large waiting rooms. It includes a TV for cartoons, etc. Adult chairs provided for caregivers. The service department is excellent about reminders of upcoming due dates for scheduled service. Coupons are mailed to customers periodically. The snacks, bottled water, coffee machine, soft drink machine, is well stocked with lots of choices. This is a fabulous company! It feel like home. Mike and Libby Baker, Arlington, Texas More
by flowers
Employees Worked With
Other Employees :
The cleaning lady was so helpful. I don’t have her name.
