Five Star Subaru of Grapevine
Grapevine, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Fast and easy. Provided loan car without a hassle. Fixes problem within hours. Very happy. Provided loan car without a hassle. Fixes problem within hours. Very happy. More
From start was informed of services I needed and while work being done Mike kept me in the loop how everything was going and how much longer til I would b done plus they washed my crosstrek and even vacuu work being done Mike kept me in the loop how everything was going and how much longer til I would b done plus they washed my crosstrek and even vacuumed my car out couldn't find any better place for service More
Fast and easy services. Salesman Latif is professional. Showroom is clean. Snacks bar has more variety. Salesman Latif is professional. Showroom is clean. Snacks bar has more variety. More
This dealership was friendly and professional. The staff was very willing to find the car that suits my needs. The staff was very willing to find the car that suits my needs. More
Very friendly without pressure. Willing to accommodate some. Finance willing to make some deals sweeter Willing to accommodate some. Finance willing to make some deals sweeter More
Best dealership experience ever! David Hendricks really took care of us. I highly recommend 5 Star Subaru! David Hendricks really took care of us. I highly recommend 5 Star Subaru! More
Great Dealership all the way around. I have praised the sales department when we made our purchase in October’22. This review is for the service department. I was in for a warranty issue I have praised the sales department when we made our purchase in October’22. This review is for the service department. I was in for a warranty issue on my ‘23 Outback. Upon arrival I was greeted immediately upon pulling into the service drive. My service writer Michael O. is so efficient in orchestrating the process of getting checked in and within minutes the car went into the shop and Johnathan L had my complimentary loan car ready for me. The drop off process was so smooth that I didn’t even have time to enjoy a beverage/snack from the well stocked customer lounge. I drove the complimentary loan car home and within 4 hours I received a call from Michael O. that my vehicle was ready. Michael explained exactly what was found and the steps taken to correct the issue. I jumped in the loan car and drove the 9 miles from home to pickup my vehicle.. The smoothness of the entire service/warranty was amazing. If I knew how efficient the appointment was going to be , I could have easily stayed at the dealership. Thank y’all for your dedication to customer service and the efficiency you provide.. More
Supportive, amazing, attentive, prompt, accommodating, food served is a plus while waiting service, rated 5 star, staff are friendly food served is a plus while waiting service, rated 5 star, staff are friendly More
I like how they kept me informed as to what they were doing and what the car needed. And it worked. Now the car runs again. doing and what the car needed. And it worked. Now the car runs again. More
I felt seen and heard when I expressed my wants vs needs and the financing wasn't ideal but that really isn't on them but they tried to work with me anyway they could and the financing wasn't ideal but that really isn't on them but they tried to work with me anyway they could More