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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,001 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,001 reviews

April 19, 2025

Very good shopping experience. Dave is great to work with and we felt like we got a great deal. Most of all we are really enjoying our new Subaru! More

by DAVMCK
Recommend Dealer
Yes
Employees Worked With
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Five Star Subaru of Grapevine responded

Thank you, DAVMCK, for rating your Five Star Subaru shopping visit. Customer experience is a priority and we remain available at 817-438-1700. We are here to help you fully enjoy your new car. Congratulations! Best regards, David Cheney, General Sales Manager

April 19, 2025

BB was so easy to work with will recommend him to family and friends and neighbors! More

by JFK802
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
BB Belharrat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Five Star Subaru of Grapevine responded

JFK802, We are so grateful you shopped at Five Star Subaru! BB is dedicated to helping our customers find the right car and continues to welcome your vehicle questions at 817-438-1700. Let us know how we can help you enjoy your Subaru. Thank you, David Cheney, General Sales Manager

April 18, 2025

Friendly environment, professional customer service. Service was finished in a timely manner. Very excited about my CrossTrex. More

by Dianna.edmondson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Sandoval
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Five Star Subaru of Grapevine responded

Thank you, Dianna, for choosing Five Star Subaru for your auto care. We are focused on helping you enjoy your Crosstrek. Should you have additional comments to share, please reach me at 817-438-1700. Complete customer satisfaction is the goal. Take care, Jakob Ritter, Service Director

April 18, 2025

This was the most enjoyable auto buying experience, no pressure and excellent customer service. Thank you for a wonderful experience. More

by JAKEANDJOSHELTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, JAKEANDJOSHELTON, on your new car from Five Star Subaru! We're delighted you had a stress-free experience with us. We appreciate you recognizing our commitment to excellent customer service! Let us know if you when you need our vehicle advice or expertise at 817-438-1700. We are here for you. Thank you for your business and feedback! Take care, David Cheney, General Sales Manager

April 18, 2025

Ray was awesome. Very helpful and great to work with. I came up from Houston to purchase from 5 Star. More

by WHISENHUNTRICHARD
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy (Ray) Kirven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Five Star Subaru of Grapevine responded

Thank you, WHISENHUNTRICHARD, for shopping at Five Star Subaru. Ray and our team welcome your questions at 817-438-1700. We are focused on helping your enjoy your Subaru. Congratulations! Best regards, David Cheney, General Sales Manager

April 18, 2025

It was a great experience. Everyone was nice and professional. Definitely would buy a vehicle from that dealership again. More

by CHANMCCOY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nart Abzakh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Five Star Subaru of Grapevine responded

Welcome to Five Star Subaru, CHANMCCOY. Providing excellent customer service is always our top priority. Thank you for your feedback and business. We look forward to hearing from you again at 817-438-1700. Take care, David Cheney, General Sales Manager

April 17, 2025

First class Operation. Five Star Subaru staff is fantastic. Personable and accommodating. I highly recommend doing business with them. Service department deserves the highe More

by K5cgr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Littrell
Apr 17, 2025 -

Five Star Subaru of Grapevine responded

K5cgr, We're so glad you had such a positive experience at Five Star Subaru! We're proud of our service team and appreciate you giving them the highest recognition. Thank you for your recommendation and please call Travis or me at 817-438-1700 when you need advice. Take care, Jakob Ritter, Service Director

April 17, 2025

Antonio R is my Service Rep and was quick to identify the issues I had been experiencing: all traceable back to original paperwork not being completed regarding the official corporate owner. It took him almo More

by rileyfamily54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Reyes
Apr 17, 2025 -

Five Star Subaru of Grapevine responded

Thank you, rileyfamily54! We're absolutely thrilled to hear Antonio was able to untangle a complex issue! His dedication and problem-solving skills are truly valued at Five Star Subaru. We're so excited you consider us YOUR Subaru dealership! Thank you for the wonderful feedback. We look forward to hearing from you again at 817-438-1700. Best regards, Jakob Ritter, Service Director

April 16, 2025

People all so friendly and helpful Matthew was great , kept me informed of progress of my car and had everything ready when I picked it up More

by Saanbr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Five Star Subaru of Grapevine responded

Thank you, Saanbr, for choosing Five Star Subaru for your car's care. Between visits, reach Matthew or me at 817-438-1700 should you need our vehicle advice. We welcome the chance to share our knowledge and expertise. Best regards, Jakob Ritter, Service Director

April 15, 2025

This was our second Subaru purchase from Five Star and they are a pleasure to work with. I recommend them and will definitely return for our next car purchase. More

by MGREEN831
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nart Abzakh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Five Star Subaru of Grapevine responded

MGREEN831, Thank you for returning to Five Star Subaru! We look forward to helping you enjoy your new car. Reach us at 817-438-1700 for vehicle advice any time. Congratulations! Best regards, David Cheney, General Sales Manager