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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,788 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,788 reviews

January 07, 2025

Jordan was amazing! He was very professional, accurate with all the information and accommodating to my needs and schedule. I would highly recommend Jordan to anyone. More

by DMMDYE70
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Five Star Subaru of Grapevine responded

DMMDYE70, We're so glad to hear you had an amazing experience with Jordan! If you have any further needs or questions about your new car, please don't hesitate to reach us at 817-438-1700. We look forward to serving you again in the future. Congratulations and thanks for shopping at Five Star Subaru. Best regards, David Cheney, General Sales Manager

January 06, 2025

Five star Subaru is great place to shop for a vehicle they really spend lot of time checking their vehicles very well organized thanks to good managers. More

by Lb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
BB Belharrat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Five Star Subaru of Grapevine responded

Lb, Congratulations on your car purchase at Five Star Subaru! We truly value your feedback and appreciate you highlighting BB and Scott. We look forward to welcoming you back to our dealership for all your future automotive needs. Reach us at 817-438-1700. Thank you, David Cheney, General Sales Manager

January 05, 2025

I had an Extremely pleasant no pressure experience throughout the purchase of my new Outback at 5-Star Subaru. More

by MVFTWORTH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Five Star Subaru of Grapevine responded

Thank you, MVFTWORTH, so much for your kind words! We're thrilled to hear you had a positive experience with John and Greg who made the purchasing process easy. We appreciate your business at Five Star Subaru and we welcome additonal questions at 817-438-1700. Congratulations on your new Outback! Best regards, David Cheney, General Sales Manager

January 05, 2025

We don’t remember any interaction with Greg Cryer, but Taylor and Corbin Beck (finance) did an excellent job of explaining details, car features, etc. Overall, we are very pleased with our 5-star Subaru More

by KJMILLER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deion Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Housknecht
Jan 06, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, KJMILLER, on the purchase of your new car from Five Star Subaru. Taylor, Corbin, and our entire team remain available at 817-438-1700. We look forward to helping you fully enjoy your Subaru. Thank you for sharing! Take care, David Cheney, General Sales Manager

January 05, 2025

It was a great experience. Made purchasing a car very easy. Could not have done any better. More

by NIKHILNEROOR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, NIKHILNEROOR! We value your trust and look forward to serving you again. Please don't hesitate to contact us at 817-438-1700 or stop by Five Star Subaru if you have any questions or need assistance. We are focused on helping you enjoy your new car. Best regards, David Cheney, General Sales Manager

January 05, 2025

I had a great, hassle free experience all around! Harrison and the team were a pleasure to work with. More

by BTRICHIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stables
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2025 -

Five Star Subaru of Grapevine responded

BTRICHIE, On behalf of Harrison and the entire team at Five Star Subaru, thank you for your business. We hope you have many years of safe and enjoyable driving with your new Subaru. Should you need our vehicle advice or expertise, please call 817-438-1700. We are here for you. Thanks again, David Cheney, General Sales Manager

January 04, 2025

Service department has always been top notch. From keeping me up to date on what is being done to my vehicle to making sure I’m comfortable waiting. More

by dsperry9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson Palmer
Jan 05, 2025 -

Five Star Subaru of Grapevine responded

Dsperry9, Providing outstanding customer service is our top priority, and we're thrilled to hear that we exceeded your expectations. We look forward to welcoming you back to Five Star Subaru. In the mean time, reach Jayson or me at 817-438-1700 with vehicle questions. Thank you, Jakob Ritter, Service Director

January 04, 2025

World class service from drive-up to the service bay through pick-up of vehicle. Great communication. Comfortable customer waiting area with plenty of amenities. Free loan car was outstanding. More

by Albright.william
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Littrell
Jan 04, 2025 -

Five Star Subaru of Grapevine responded

William, Thank you for this nice review! We're so happy to hear that your experience with Travis was informative and efficient. We strive to make every customer feel valued and appreciated. Let us know when you have automotive concerns at 817-438-1700. We are here for you. Take care, Jakob Ritter, Service Director

January 03, 2025

The service was great and professional. Shantai answered all the questions and also showed me a few more features on my new Subaru. I’m grateful for the good Service. More

by Cngubo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shantai Isom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Five Star Subaru of Grapevine responded

Cngubo, At Five Star Subaru, we strive to provide our customers with the highest level of service and expertise. We're delighted to know that Shantai exceeded your expectations. Thank you for your kind words and for sharing your positive feedback. Let us know when you have vehicle questions at 817-438-1700. We are here for you! Take care, David Cheney, General Sales Manager

January 03, 2025

Great service but quite busy. Had to wait an hour and a half even though I had a scheduled appointment. Overall, the staff was nice and courteous and the service waiting area was More

by mike.hirrlinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Womack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Five Star Subaru of Grapevine responded

Thank you, Mike! We strive to make every customer's service at Five Star Subaru exceptional. We look forward to serving you again in the future. Reach Jason and our techs at 817-438-1700 when you need vehicle advice. Take care, Jakob Ritter, Service Director