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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,950 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,950 reviews

March 29, 2025

This was the 2nd car I've purchased from this dealership. Both Harrison and Junior were awesome. Junior jumped in to help with no ego or high pressure tactics. Great experience again. More

by LOGAN.CATON
Recommend Dealer
Yes
Employees Worked With
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stables
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior
Mar 30, 2025 -

Five Star Subaru of Grapevine responded

LOGAN.CATON, Thank you for returning to Five Star Subaru for another purchase! We are grateful for your business and loyalty. Should you have questions about your car, give us a call at 817-438-1700. We are dedicated to your driving experience. Best regards, David Cheney, General Sales Manager

March 29, 2025

I truly enjoyed the experience I had with Sam pack five star Subaru I have had no disappointments More

by JIMGRECO0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deyton Gidcumb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Five Star Subaru of Grapevine responded

JIMGRECO0, You are appreciated at Five Star Subaru! Thank you for rating your shopping experience. We welcome the chance to offer vehicle advice. Call us any time at 817-438-1700. Congratulations! Take care, David Cheney, General Sales Manager

March 29, 2025

Great customer service! I felt very welcome from the moment I walked in the door, to the moment I drove off with my brand new Subaru! More

by RYANTARPLEE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, RYANTARPLEE, on your new vehicle from Five Star Subaru. We strive to create a welcoming atmosphere for all our customers, and we're so glad you felt it. Thank you for your feedback and please stay in touch at 817-438-1700. Best regards, David Cheney, General Sales Manager

March 29, 2025

Incredibly pleased with the entire experience! Deyton was very knowledgeable about the product and went above and beyond to ensure we were happy. I would recommend Five Star Subaru to anyone. More

by ROBBIELELLIOTT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deyton Gidcumb
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Five Star Subaru of Grapevine responded

Thank you, ROBBIELELLIOTT, for shopping at Five Star Subaru. Deyton and our team are focused on helping you enjoy your new car. Stop by or call 817-438-1700 should you need our advice. Congratulations and we look forward to hearing from you. Best regards, David Cheney, General Sales Manager

March 27, 2025

Casey was so awesome and patient with me and made buying a car easy. Great dealership to buy from More

by Saydi Ross
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sassy Ellis
Mar 27, 2025 -

Five Star Subaru of Grapevine responded

Saydi, Thank you so much for recommending Casey and Five Star Subaru. We are excited you are driving a new Subaru. Le us know when you need vehicle advice at 817-438-1700. We are dedicated to your driving experience. Take care, David Cheney, General Sales Manager

March 27, 2025

Pedro was an excellent,knowledgeable associate and was able to answer all my questions! Thank you More

by Parkscjp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro
Mar 27, 2025 -

Five Star Subaru of Grapevine responded

Thank you, Parkscjp, for choosing Five Star Subaru When you need vehicle advice or care, please reach Pedro or me at 817-438-1700. We are here for you! Take care, Jakob Ritter, Service Director

March 27, 2025

Everyone is friendly & professional. Great customer service. Clean facility and everyone is helpful. Awesome employees More

by Jeannette Hamilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Five Star Subaru of Grapevine responded

Thank you, Jeannette! We're focused on ensuring every Five Star Subaru customer has a great experience, and we're glad we succeeded with you. When Tyler or I can offer our knowledge, please call 817-438-1700. We want you to fully enjoy your Subaru. Take care, Jakob Ritter, Service Director

March 26, 2025

Latif helped a lot for buying new car. But slightly disappointed with the John for the glass deep tinting. It was miss communicated before buying car they said they will do it deep tinting More

by VVSJANA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BB Belharrat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ward
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Five Star Subaru of Grapevine responded

Thank you, VVSJANA, for shopping at Five Star Subaru! We are glad to hear Latif provided excellent assistance with your car purchase. However, we understand your disappointment regarding the deep tinting and tire protection. We apologize for the miscommunication. This is not the standard of service we aim to provide. We will review our communication and website information to ensure clarity in the future. Reach me at dcheney@subarugrapevine.com or 817-438-1700 to continue the conversation. Sincerely, David Cheney, General Sales Manager

March 26, 2025

We came in and we were immediately greeted by Latif, and he seemed very knowledgeable about the product, was very respectful, and answered all our questions. We did not buy that day, but we were impressed w More

by JM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BB Belharrat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Five Star Subaru of Grapevine responded

JM, Thank you for taking the time to share your feedback. We're very pleased to hear Latif was so helpful while you shopped at Five Star Subaru. Please don't hesitate to reach out to us at 817-438-1700 if you have any further questions. We look forward to seeing you again! Enjoy your new car! Best regards, David Cheney, General Sales Manager

March 26, 2025

Luis made the transaction smooth and easy. We will be going back to see him. The experience there was probably the best I've ever had at any dealership. Keep doing what yall are doing and Suba More

by Mr. Squinks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Five Star Subaru of Grapevine responded

We're so pleased to hear Luis provided you with such an exceptional experience, Mr. Squinks. Making the transaction smooth and easy is our goal at Five Star Subaru. We appreciate your feedback and look forward to welcoming you back! Let us know when you need our advice at 817-438-1700. Thank you, David Cheney, General Sales Manager