Back

Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,797 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
Contact Dealership

2651 William D Tate Ave

Grapevine, TX

76051

Directions

By Type

Showing 3,797 reviews

October 10, 2024

We had a great experience at five star Subaru. We got a new 2025 Subaru Forester premium at a really good price. The car was explained to us. Shopping online was great and dealing with David was t More

by LJKOSTROUN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, LJKOSTROUN, on your new 2025 Forester! David and your Five Star Subaru sales team want to make certain you fully enjoy your car. Stop by or give us a call at 817-438-1700. We are happy to reintroduce the features on your Subaru to ensure the best driving experience. Thank you, David Cheney, General Sales Manager

October 10, 2024

Great service very friendly. First time Subaru Buyer very pleased. Highly recommend. Ask for Chief More

by dealerrater.mwcix
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Five Star Subaru of Grapevine responded

Thank you, dealerrater.mwcix, for shopping at Five Star Subaru. Chief is dedicated to his customers and continues to welcome your Subaru questions at 817-438-1700. We appreciate you and are here to help you enjoy your car. Best regards, David Cheney, General Sales Manager

October 10, 2024

I took my car in for an oil change and tire rotation. My service consultant was a young man named Jason. He was a gentleman and very professional. I also stopped by the parts department and was treated v More

by Gerard “Gary” Mills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Earnest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I thought my service consultant’s name was Jason. I didn’t see him above.
Oct 10, 2024 -

Five Star Subaru of Grapevine responded

Mr. Mills, Thank you so much for recognizing Jason, David, and our efforts at Five Star Subaru. Whether you need additional services or parts, we look forward to sharing our expertise. Please stay in touch at 817-438-1700. We are here for you! Take care, Jakob Ritter, Service Director

October 09, 2024

My experience was great the appointment I made was a on time appointment. The car I wanted was ready to test drive. Got all of the paperwork done and I was in and out with my new car in no time. More

by STLLIFETEAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, STLLIFETEAM, on your purchase at Five Star Subaru. Efficiency is the goal and we are happy we had the chance to help you. Should you have vehicle questions, give us a call at 817-438-1700. Customer service continues to be the goal. Thank you, David Cheney, General Sales Manager

October 09, 2024

For me, there was no nonsense from anyone at Subaru of Grapevine. But I made clear exactly what I wanted to buy, and that all I wanted from the dealer was their best price on the new car and best offer fo More

by Patty
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Five Star Subaru of Grapevine responded

Thank you, Patty, for taking the time to recognize Jordan and your shopping experience at Five Star Subaru. Congratulations on your new car. Please let us know how we can help you enjoy your Subaru at 817-438-1700. We are excited for you! Best regards, David Cheney, General Sales Manager

October 08, 2024

All I can say is that I'm very happy with the service I received from five star subaru this last time I was there for warranty issue with a cosmetic defective part,Jose the service adviser was very helpful More

by KIRAYAMATO79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D'Mitri Manivanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Zambrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Five Star Subaru of Grapevine responded

KIRAYAMATO79, Thank you for recognizing Jose and the Five Star Subaru service team. Whenever you are in need of vehicle care, we hope you call us first at 817-438-1700. Safe travels! Take care, Jakob Ritter, Service Director

October 07, 2024

The Sales staff was easy to work with, and start to finish I was out the door with a new car in 2hours. More

by ATXNDFW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Five Star Subaru of Grapevine responded

ATXNDFW, It was our pleasure to help you into a new car at Five Star Subaru. Should you wish to share additional feedback, please reach me at dcheney@subarugrapevine.com or 817-438-1700. Full customer satisfaction is our goal. Thank you for being one of our valued customers. Take care, David Cheney, General Sales Manager

October 07, 2024

This was my first ever new car purchase and Denton Gidcumb was an amazing salesman and made the entire experience less stressful! I would highly recommend anyone who is looking for a new car purchase More

by LESTERVELAZQUEZU
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deyton Gidcumb
Oct 08, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, LESTERVELAZQUEZU, on your first new car! Deyton and your sales team remain available for technical or maintenance questions at 817-438-1700. Be sure to stop by Five Star Subaru or give us a call if there are vehicle features you would like to revisit. Thank you, David Cheney, General Sales Manager

October 07, 2024

A bad battery left us stranded. The dealership was quick to send someone out to jump start us, and replaced the battery once we took the vehicle to the service department. More

by Jsgmrg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Palmer
Oct 08, 2024 -

Five Star Subaru of Grapevine responded

Jsgmrg, Thank you for reaching out to Five Star Subaru for your battery needs. We were happy to help and we hope you count on us again. Call us any time at 817-438-1700. Take care, Jakob Ritter, Service Director

October 05, 2024

We knew what we wanted and the process was easy. Tobias was great to work with More

by KB66COUPE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, KB66COUPE, on your new car from Five Star Subaru. Tobias and our team welcome your technical or care questions at 817-438-1700. We are focused on helping you fully enjoy your Subaru. Thank you for your great endorsement. Best regards, David Cheney, General Sales Manager

...
19
...