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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,566 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,566 reviews

May 27, 2024

5 stars - everyone we interacted with. Especially Jaylen Johnson, and the finance guy were, 👍 great More

by BRUCE.LIGHT76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Five Star Subaru of Grapevine responded

Bruce, Thank you for taking the time to rate your Five Star Subaru shopping visit. Customer experience is a priority and we want to hear from you at 817-438-1700. We look forward to working with you again. Best regards, David Cheney, General Sales Manager

May 26, 2024

I have had very good experiences with Five Star Subaru. I set up an appointment with a loaner car which they will provide. They are efficient and the work is done right. Lauren did a great job of keepi More

by james.c.kesler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024 -

Five Star Subaru of Grapevine responded

James, Thank you for taking the time to rate your visit at the Five Star Subaru service center. Whenever you need our advice, please reach Lauren and our techs at 817-438-1700. We are always happy to share our knowledge. Safe travels, Jakob Ritter, Service Director

May 26, 2024

Subaru of Grapevine is really the best. Friendly service and kind people make the experience wonderful. More

by rodriguez.lynn.f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dyson Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathon Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damon English
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin English
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Earnest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Lanphouthacoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Five Star Subaru of Grapevine responded

Lynn, Thank you so much for recognizing the many Five Star Subaru staff! We are grateful to call you our customer and friend. When you need our advice, please call 817-438-1700. We look forward to sharing our knowledge. Best regards, Jakob Ritter, Service Director

May 26, 2024

Everyone was very nice and helpful. The sell did not take very long and Darrel went out of his way to take care of me More

by MYLAPLENERT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darryl Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, MYLAPLENERT, on your new car from Five Star Subaru. Darryl and our staff remain available at 817-348-1700 for all of your vehicle questions. Stop by or give us a call to revisit the features on your Subaru. Thank you for your business and review. Take care, David Cheney, General Sales Manager

May 25, 2024

The process was Fast and easy! It was a very good experience! Loving my new car! More

by KENDALLWORDEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Five Star Subaru of Grapevine responded

KENDALLWORDEN, We appreciate you and your business at Five Star Subaru! Thank you for taking the time to recognize your sales team. We hope you stop by or call 817-438-1700 with questions about your new car. Congratulations! Best regards, David Cheney, General Sales Manager

May 24, 2024

Jose was very knowledgeable and professional and the tech did a great job of diagnosing and repairing my car. Jason was great also. More

by rickjstanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Womack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Zambrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of the techs name
May 24, 2024 -

Five Star Subaru of Grapevine responded

Rick, We're so grateful you shared your experience! It is great to know we exceeded your expectations at Five Star Subaru. When you have care concerns, please call 817-438-1700. We are focused on your driving experience. Thank you, Jakob Ritter, Service Director

May 23, 2024

Fast, transparent, fair buying experience. By far the best car buying experience I've had. More

by JLUZIER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Five Star Subaru of Grapevine responded

JLUZIER, The Five Star Subaru staff takes pride in creating a welcoming and helpful environment for our customers. Thank you for shopping with us and please let us know how we can help you enjoy your new car at 817-438-1700. Complete customer satisfaction is our goal. Take care, David Cheney, General Sales Manager

May 19, 2024

Had an oil change and tire rotation at Five Star Subaru this afternoon. I did not have an appointment but that was no problem. I was out of there sooner than I thought I would be. Colin was my service advi More

by klders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
May 19, 2024 -

Five Star Subaru of Grapevine responded

Klders, Thank you for stopping by Five Star Subaru for your car's maintenance. Colin and our techs welcome the opportunity to address any additional questions at 817-438-1700. We hope you count on us again. Take care, Jakob Ritter, Service Director

May 18, 2024

I put off buying a new car but Joe was great to work with. I have never had a Subaru but I am now a big fan! Everyone made a point to come by and introduce themselves while I was there. More

by DCYPERT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Tareen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024 -

Five Star Subaru of Grapevine responded

DCYPERT, Thank you for shopping at Five Star Subaru. Customer experience is important at our dealership and we are grateful to share our expertise. To help you fully enjoy your new car, don't hesitate to call 817-438-1700 with technical or care questions. We continue to be here for you. Best regards, David Cheney, General Sales Manager

May 18, 2024

I hate car shopping all of the games and pressure. Ron was very laidback and just explained the car’s features and answered questions More

by BUBBYPOPPY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Yon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, BUBBYPOPPY, on your new car from Five Star Subaru! Ron is a great sourece of vehicle knowledge. Don't hesitate to call him at 817-438-1700 when you need technical or care advice. Thank you for your business and feedback. Best regards, David Cheney, General Sales Manager

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