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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,566 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,566 reviews

June 04, 2024

Jeremy and Derek were helpful during the sales process, answering all my questions. Same with Brandon. More

by ETESTER10234
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, ETESTER10234, on your purchase at Five Star Subaru. Jeremy, Derek, and our team remain available at 817-438-1700 for your new car questions. Let us know when you need our expertise again! Thank you, David Cheney, General Sales Manager

June 03, 2024

Attentive, on time, kept me well informed, out quickly. Did not feel like I was being oversold! More

by dockingjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin
Jun 04, 2024 -

Five Star Subaru of Grapevine responded

Thank you, dockingjr, for choosing the Five Star Subaru for your vehicle maintenance. Transparency is part of our process and we welcome you to call 817-438-1700 with questions any time. Enjoy your Subaru! Take care, Jakob Ritter, Service Director

June 02, 2024

Just and awesome experience. One of the best car buying experiences I have ever had. More

by JORGE MIGUEL RIVERA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Five Star Subaru of Grapevine responded

Jorge, It was a pleasure to help you purchase your new car at Five Star Subaru. Derek and our staff welcome you to stop by any time to revisit the features on your Subaru. We are grateful to help with your auto needs. Thank you, David Cheney, General Sales Manager

June 02, 2024

Five star Subaru is a great dealership. The people are really nice and try to help. More

by Samantha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Reust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, Samantha, on your car from Five Star Subaru! Shannon and your sales team remain open for questions at 817-438-1700. We are focused on your driving experience. Enjoy your Subaru and please stay in touch. Best regards, David Cheney, General Sales Manager

June 01, 2024

The service was as promised. Deion kept us well informed of the status of the service. More

by Ines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deion Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Five Star Subaru of Grapevine responded

Thank you, Ines, for choosing Five Star Subaru for the care of your car. Reach Deion and our techs any time at 817-438-1700. We want to make certain you fully enjoy your car. Take care, Jakob Ritter, Service Director

May 31, 2024

Shannon was great. She listened to what I wanted in a car and then made it happened. I bought a car from her from start to finish in two hours. More

by M.J.WALK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Reust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Five Star Subaru of Grapevine responded

M.J., Congratulations on your new vehicle from Five Star Subaru. Shannon is a great source of knowledge. Don't hesitate to stop by or call 817-438-1700 should you have technical or care questions. Complete customer satisfaction is our goal. Thank you for your business and feedback. Sincerely, David Cheney, General Sales Manager

May 31, 2024

Everyone was super helpful from the time I got there and all the way through the buying process. More

by Andy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Five Star Subaru of Grapevine responded

Andy, We appreciate you at Five Star Subaru. When you have questions about your new car, give us a call at 817-438-1700. We want to make this your best driving experience. Congratulations on your purchase and please stay in touch. Best regards, David Cheney, General Sales Manager

May 30, 2024

Top notch service department. I only had recall work done here so I can't attest to their prices, but the experience was great. Didn't feel like they were trying to sell me on eve More

by erica_c_b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Five Star Subaru of Grapevine responded

Erica, We appreciate helping with your vehicle recall at Five Star Subaru. When Matthew or I can share our Subaru knowledge, please call 817-438-1700. We are here to help in any way we can. Enjoy your ride! Best regards, Jakob Ritter, Service Director

May 29, 2024

I had a great experience today for my oil change and 18,000 mile checkup. I really liked the express checkout in the drive up area. The service was fast and my windshield wipers were replaced with my wa More

by Ponddale84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson Palmer
May 30, 2024 -

Five Star Subaru of Grapevine responded

Ponddale84, Thank you for choosing Five Star Subaru for the maintenance of your car. Jayson and our techs remain available at 817-438-1700 for care questions any time. Don't hesitate to stop by or call when you need our advice. Safe and fun travels! Take care, Jakob Ritter, Service Director

May 28, 2024

Everything went well as scheduled. They were very nice and helpful, it was very much appreciated. More

by KWang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deion Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Five Star Subaru of Grapevine responded

Thank you, KWang, for choosing Five Star Subaru for the care of your car. Deion and our service remain available at 817-438-1700. Let us know when you need our automotive advice. Enjoy your ride! Best regards, Jakob Ritter, Service Director

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