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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,793 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,793 reviews

October 19, 2024

Efficient, great waiting room, very helpful. Matt was knowledgeable about replacing my recalled battery and reminding me I could call my roadside assistance to get it started! More

by susangebren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Five Star Subaru of Grapevine responded

Susan, Thank you so much for endorsing Matt and the Five Star Subaru service department. Our team is focused on your ownership experience. Reach Matt and our techs at 817-438-1700 whenever you have vehicle questions. Take care, Jakob Ritter, Service Director

October 17, 2024

I was so happy when James did help me out with the car I wanted. He said you like it and we are going to get for you. Within a couple of hours of the paper More

by VICTORMATHISON30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, VICTORMATHISON30, on the purchase of your new Jeep at Five Star Subaru! We are happy to hear you got just what you wanted. Reach James or me at 817-438-1700 should you have additional vehicle questions. Customer service continues to be our goal. Thank you for your business! Take care, David Cheney, General Sales Manager

October 15, 2024

Everyone is always very helpful and friendly. Colin was excellent. Listened to what I had to say. More

by Allenbothwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
Oct 15, 2024 -

Five Star Subaru of Grapevine responded

Thank you, Allentbothwell, for taking the time to share your review of the Five Star Subaru service center. Colin and I remain available for vehicle questions at 817-438-1700. We look forward to seeing you again. Best regards, Jakob Ritter, Service Director

October 14, 2024

I like the dealership a lot very helpful. The salesman manager Real friendly also, the salesman was real good More

by CARROLL.LUMPKIN1950
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Five Star Subaru of Grapevine responded

CARROLL.LUMPKIN1950, We're so happy to hear that you had a great experience at Five Star Subaru! Reach Derek , Brandon, or me at 817-4381-700. We hope to help you fully enjoy your new car. Thank you for your endorsement and business. Best regards, David Cheney, General Sales Manager

October 13, 2024

Subaru of Grapevine did us right once again with our recent Ascent purchase. Service after the sale was shown to be top notch as we had one issue with the battery, and we were made to feel like our pro More

by HUBERFAMILY2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
BB Belharrat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Five Star Subaru of Grapevine responded

HUBERFAMILY2000, We're so glad to hear that your shopping experience exceeded your expectations. Your positive feedback means a lot to BB and your sales team. Should you wish to revisit the features on your new car, please let us know at 817-438-1700. Thank you for choosing Five Star Subaru. Best regards, David Cheney, General Sales Manager

October 13, 2024

The salesman and the financial officer were friendly and efficient. Both were excellent and well versed with their information. More

by PATLAINE31
Recommend Dealer
Yes
Employees Worked With
Greg Cryer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Zambrana
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Jimenez
Oct 13, 2024 -

Five Star Subaru of Grapevine responded

PATLAINE31, Congratulations on your new car from Five Star Subaru. We welcome your technical or maintenance questions at 817-438-1700. Let us know how we can help you enjoy your Subaru! Thank you for your business and endorsement. Sincerely, David Cheney, General Sales Manager

October 13, 2024

Wonderful sales team & finance department. This is my 3rd purchase from this dealership. I will continue to use them for any future purchase. / More

by michmccord
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Five Star Subaru of Grapevine responded

Michmccord, We're thrilled to hear that the Five Star Subaru team was able to meet and exceed your expectations. Our staff is dedicated to providing exceptional customer service. Thank you for your repeat business and kind words. Please stay in touch at 817-438-1700. Thanks again for your loyalty! Best regards, David Cheney, General Sales Manager

October 13, 2024

What a great dealership! We had a great experience from the time we drove on the lot to the time we drove off with our new car. Really appreciated Jr. and his updates and tex More

by MUNDOLOCOLV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Hernandez (Jr) - 10 stars!
Oct 14, 2024 -

Five Star Subaru of Grapevine responded

MUNDOLOCOLV, Your satisfaction is what we strive for at Five Star Subaru. We're committed to providing the best possible experience for our customers. Congratulations on your new car and please reach us at 817-438-1700 should you need our vehicle advice. Thank you for your business and review. Take care, David Cheney, General Sales Manager

October 13, 2024

Great experience in dealing with everyone. We continue to come back for our car purchases More

by cliff.layfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Blackmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Five Star Subaru of Grapevine responded

Cliff, Thank you for your kind words and positive review of Five Star Subaru! We're thrilled to hear that your experience with us was exceptional. Your satisfaction is our top priority, and we're grateful for your support. Reach us at 817-438-1700. Let us know how we can help you enjoy your car. Best regards, David Cheney, General Sales Manager

October 13, 2024

Shantai spent over an hour with me going over all of my questions on my new Subaru settings and functions. She answered all of my questions and issues. But also she showed me some important functions tha More

by jgates488
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shantai Isom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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