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Five Star Subaru of Grapevine

Grapevine, TX

Overview
Employees
Reviews
Vehicles
4.9
3,791 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,791 reviews

October 30, 2024

Excellent customer service, impressed with the quick turnaround! Will definitely be making Grapevine Subaru my go to place to get my car serviced More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis L, was my go to guy!
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Nov 01, 2024 -

Five Star Subaru of Grapevine responded

Ron, We appreciate your business and your kind words. We're thrilled to hear that you had a positive experience at Five Star Subaru. Matt, Travis, or I can be reached at 817-438-1700 for advice any time. Safe travels! Take care, Jakob Ritter, Service Director

October 29, 2024

nice place to do business at. I will tell my friends have a nice day. More

by DAVID.MONTESINO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Five Star Subaru of Grapevine responded

DAVID, thank you for choosing Five Star Subaru. We're committed to providing top-notch service. Don't hesitate to reach out with any questions at 817-438-1700. Enjoy your new Subaru! Thank you, David Cheney, General Sales Manager

October 29, 2024

Great dealership, awesome employees, love the free car washes and snacks and Colin today was totally awesome 👌 More

by httocs58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin, service
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Oct 29, 2024 -

Five Star Subaru of Grapevine responded

Httocs58, We appreciate your recognition of Colin and the Five Star Subaru service center. It is our pleasure to assist you with your automotive needs. Please don’t hesitate to contact us at 817-438-1700. Best regards, Jakob Ritter, Service Director

October 29, 2024

Great dealership, fantastic experience! Wonderful people who are clearly knowledgable, and excited about Subarus. I felt very well taken care of, and the dealership definitely lives up to t More

by KEVIN.LIBERTY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, Kevin! Thank you for your kind words and for choosing Five Star Subaru! Should you wish to revisit your Subaru's technology, please reach Tobias, Derek, or me at 817-438-1700. We appreciate your business and are here to help you enjoy your car. Best regards, David Cheney, General Manager

October 29, 2024

Everyone is so nice and easy to work with! 5 Star has a Family atmosphere ! More

by BOBBYAHARPER61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Paradiso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Womack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Five Star Subaru of Grapevine responded

Congrats on your new car, BOBBYHARPER61! We're excited to have you join the Five Star Subaru family. If you need anything, just give us a call at 817-438-1700. Thank you for your business and feedback! Best regards, David Cheney, General Sales Manger

October 28, 2024

It is the best dealership in the DFW, salesman, and dealer had by far the best experience I've ever had, I recommend this dealer to all my friends and family. More

by VICTORJUAREZ77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, VICTORJUAREZ77, on your recent purchase from Five Star Subaru. We are honored to have you as a customer and are committed to providing exceptional service. Please don't hesitate to contact us at 817-438-1700 if you have any questions or concerns. Thank you, David Cheney, General Sales Manager

October 28, 2024

Wonderful people who are incredibly knowledgeable Finest version of great service Everyone cares about your satisfaction More

by bbird2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior
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Oct 29, 2024 -

Five Star Subaru of Grapevine responded

Bbird2, Thanks for choosing Five Star Subaru! We hope you love your new car. Reach Junior or me at 817-438-1700 with techical or maintenance questions. Congratulations on your Subaru and please let us know when you need our advice. Take care, David Cheney, General Sales Manager

October 27, 2024

From walking in to this dealership, to driving our new Subaru Ascent, the whole process was smooth. We were greeted with smiles and with courtesy by one of their dedicated sales person- Red. It has been a More

by Detdet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Zambrana
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Red Jimenez
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Oct 27, 2024 -

Five Star Subaru of Grapevine responded

Congratulations on your new Ascent, Detdet! We are excited to help you enjoy your new car from Five Star Subaru. Stop by or give us a call at 817-438-1700. Let us know if you would like to revisit the features on your Subaru. Thank you for shopping with us and for sharing your feedback. Best regards, David Cheney, General Sales Manager

October 27, 2024

It was a very good experience! I am very happy with the service and the attention I received, I will definitely keep my business here and recommend to others. More

by Gabriel Pacheco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : José “Red”
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Oct 28, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, Gabriel, on your new car from Five Star Subaru! Thank you for recognizing Red and Brandon. Don't hesitate to stop by or call 817-438-1700 to revisit the technology on your Subaru. Best regards, David Cheney, General Sales Manager

October 27, 2024

Shantai was very helpful and a pleasure to talk to. She explained the features on my new car very well. More

by debbiedfw64
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shantai Isom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Five Star Subaru of Grapevine responded

Thank you, debbiedfw64, for taking the time to rate your Five Star Subaru experience. Shantai is focused on our customers and helping them enjoy the features on their cars. Give her a call at 817-438-1700 any time with questions. We appreciate the chance to share our knowledge and expertise. Best regards, David Cheney, General Sales Manager

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