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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,885 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,885 reviews

January 01, 2025

I had such a wonderful experience. My salesman James “Chief” Inim was kind, helpful, and ensured I was comfortable with my new vehicle before taking it home. He took the time to review More

by aureliahoyos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Five Star Subaru of Grapevine responded

Aureliahoyos, Thank you for taking the time to recognize James and his efforts to help you into a new car at Five Star Subaru. We appreciate your kind endorsement and recognition. Customer service continues to be our goal. Reach James or me at 817-438-1700 should you need vehicle advice. Enjoy your ride! Take care, David Cheney, General Sales Manager

January 01, 2025

The experience was very easy, quick and efficient with no hassle. Desired vehicle was ready for the test drive when we arrived. More

by CMANN53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Five Star Subaru of Grapevine responded

CMANN53, We are absolutely thrilled to hear that you had a great experience shopping at Five Star Subaru. We strive to create a welcoming and enjoyable environment for all our customers, and we're excited that Jordan and Brandon were able to exceed your expectations. We appreciate your business and look forward to hearing from you at 817-438-1700 for vehicle advice any time! Thank you for sharing! Best regards, David Cheney, General Sales Manager

December 31, 2024

I can’t express enough how great my experience at Five Star Subaru was from the moment i spoke with James inim on the phone to the moment i drove my new Subaru off the lot. Employees are very friendly and More

by jwardb4550
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, jward4550, on your new car from Five Star Subaru. James is focused on customer satisfaction, so it is great to hear you were well cared for. If you would like to revisit the features on your Subaru, stop by or call 817-438-1700. We want to make certain you fully enjoy your ride. Thank you, David Cheney, General Sales Manager

December 30, 2024

Everything was Ok. I do not want to receive anymore surveys from you people. Stop sending them. More

by CHARLIEMCAULEY53
Recommend Dealer
Yes
Employees Worked With
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Five Star Subaru of Grapevine responded

Thank you, CHARLIEMCAULEY53, for taking the time to respond to this survey. We appreciate you and your business. Let us know how we can help you enjoy your purchase. Call 817-438-1700 or stop by. Best regards, David Cheney, General Sales Manager

December 30, 2024

All was fine! I got exactly what I expected. The experience was just fine and dandy. More

by CHARLIEMCAULEY53
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Five Star Subaru of Grapevine responded

Charlie, At Five Star Subaru, getting our customers just what they want and need is the goal. Thank you for shopping for your quality preowned car at our dealership. Call for vehicle advice any time at 817-438-1700. Congratulations! Best regards, David Cheney, General Sales Manager

December 29, 2024

Great experience! Tobias was fantastic. I was so nervous about going to a dealership as my last couple of experiences had been awful but Tobias and Derek made it painl More

by EARTHROX6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, EARTHROX6, on your new car from Five Star Subaru. Tobias and Derek remain focused on sharing their knowledge. Let us know when you need technical or care advice at 817-438-1700. We are here for you! Thank you for your feedback and business. Best regards, David Cheney, General Sales Manager

December 29, 2024

Great communication and customer service and will work to keep the price in your budget More

by DANNYSIREK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stables
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Five Star Subaru of Grapevine responded

Thank you so much for your wonderful review, DANNYSIREK! We're delighted to hear that you enjoyed your shopping experience at Five Star Subaru. It's our pleasure to serve you. We look forward to hearing from you again at 817-438-1700. Best regards, David Cheney, General Sales Manager

December 28, 2024

Seamless experience. Kept me up to date about the arrival of my vehicle. Everyone was helpful. More

by KELLEY4024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy (Ray) Kirven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Five Star Subaru of Grapevine responded

Thank you for your kind words, KELLEY4024 , and for acknowledging the excellent work of Tobias and Ray. We're proud of our team and we'll be sure to share your feedback with them. Stop by Five Star Subaru or please stay in touch at 817-438-1700. We are here to help you enjoy your new car. Best regards, David Cheney, General Sales Manager

December 28, 2024

Antonio was very informative and kind. Job well done! I was very satisfied with my service! More

by lindab.newberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Dec 28, 2024 -

Five Star Subaru of Grapevine responded

Thank you, Linda! Antonio and the Five Star Subaru service team welcome the chance to share vehicle advice. Reach us at 817-438-1700 any time. Safe travels and thanks again for being our customer and friend. Best regards, Jakob Ritter, Service Director

December 28, 2024

Best car buying experience in my life. I will recommend this dealership to anyone. I have told my family and friends about the positive experience. More

by robertemoore57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Five Star Subaru of Grapevine responded

We truly value your feedback, robertemoore57. Your positive review means a lot to Derek, Jaylon, and all of us. We're committed to providing you with exceptional service, and we're glad they were able to exceed your expectations on this occasion. Thank you for choosing Five Star Subaru. Enjoy your ride! Best regards, David Cheney, General Sales Manager

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