Back

Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,682 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
Contact Dealership

2651 William D Tate Ave

Grapevine, TX

76051

Directions

By Type

Showing 3,682 reviews

November 12, 2024

James was professional and an excellent listener. I would buy a car for him again! More

by Dr. R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

Jaylon was extremely friendly and helpful but a little behind on having a car ready for pick up. More

by VICKY75216
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaylon Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Five Star Subaru of Grapevine responded

VICKY75216, Congratulations on your new car from Five Star Subaru. Thank you for your business and patience as Jaylon and our team readied your Subaru. We value you and your time. Reach out to 817-438-1700 to revisit the feature on your vehicle or to schedule service. Best regards, David Cheney, General Sales Manager

November 11, 2024

Awesome experience and would definitely do business here in the future and will recommend to others More

by DANIELBABBEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Five Star Subaru of Grapevine responded

Thank you, DANIELBABBEL, for shopping at Five Star Subaru. We hope to have the chance to work with you again. Reach your sales team at 817-438-1700 should you have technical or care questions. We remain available to lend our vehicle advice. Best regards, David Cheney, General Sales Manager

November 11, 2024

service is alway great they go out of their way to always help me your dealership is always clean waiting area is great my service advisor is great More

by jboyd1935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Five Star Subaru of Grapevine responded

Thank you, jboyd1935, for taking the time to rate your Five Star Subaru experience. Between visits, reach Matthew or me at 817-438-1700. We want to make certain you fully understand your car. Safe travels, Jakob Ritter, Service Director

November 11, 2024

We needed a quick turn around on buying a car. From the moment we walked in to a couple days later when we left, we were treat with so much professionalism and patience. Ron took us on 2 test More

by RCS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Yon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Five Star Subaru of Grapevine responded

RCS, Welcome to the Five Star Subaru family! On behalf of Ron and your sales team, thank you for your business and kind endorsement. Let us know if you would like to revisit the technology on your car at 817-438-1700. We are here to share our knowledge. Thank you again, David Cheney, General Sales Manager

November 11, 2024

Andy was incredibly knowledgeable, very helpful and efficient. They earned their five-star name. Would recommend to others. More

by C17HANDLER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Macfarlane
Nov 12, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, C17HANDLER, on your purchase at Five Star Subaru. Andy and our staff remain available at 817-438-1700 for any additional questions. We are here to help with all of your automotive needs. Take care, David Cheney, General Sales Manager

November 11, 2024

Overall not a bad experience. There was a 10 day delay with regards to getting paid the equity back on a traded car. Not a lot of traction made at first. The group finally did More

by jfd1979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Cano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Five Star Subaru of Grapevine responded

Jfd1979, Your candid remarks are appreciated as they help us improve our services. Should you have additional feedback, please don't hesitate to reach me at dcheney@subarugrapevine.com or 817-438-1700. We strive for complete customer satisfaction. Thank you for your business. Sincerely, David Cheney, General Sales Manager

November 10, 2024

Outstanding service. Quick and professional throughout the whole experience. Thank you again 5 Star Subaru. More

by mljpeters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Five Star Subaru of Grapevine responded

Thank you, mljpeters, for choosing Five Star Subaru for your auto care. Expect professional services every time you visit our service center. Mike and our techs welcome your maintenance and repairs questions at 817-438-1700. Safe travels, Jakob Ritter, Service Director

November 10, 2024

Muy amable,una atención muy amigable,fue muy rápida la atención y sobretodo muy eficaz More

by SAMJIMVEMA.77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hayden Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Five Star Subaru of Grapevine responded

SAMJIMVEMA77, Felicitaciones por su nuevo vehículo de Five Star Subaru. Comuníquese con Hayden y nuestro equipo al 817-438-1700. Estamos aquí para ayudarle a disfrutar de su coche. Gracias, David Cheney, Gerente General de Ventas

November 10, 2024

Love that this dealership makes you feel at ease shopping for a new vehicle. Hayden and Derrick are the best! More

by MARISSAPADILLA21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Five Star Subaru of Grapevine responded

Marissa, We appreciate the opportunity to help you at Five Star Subaru! Whenever we can offer our vehicle advice or expertise, Hayden, Derrick, Doug, or I can be reached at 817-438-1700. We are excited to help you enjoy your new car. Thank your for sharing! Take care, David Cheney, General Sales Manager

1
...