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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,690 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,690 reviews

November 21, 2024

very good customer service 5 star it was a long drive but it was the great price i got for the car so i did no mind More

by RICHARD.CHAPA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Five Star Subaru of Grapevine responded

Cogratulations, Richard, on your purchase at Five Star Subaru! Thank you for going the extra miles to shop at our dealership. Should you have additional questions or need anything else, please reach us at 817-438-1700. We are here to share our knowledge and advice. Best regards, David Cheney, General Sales Manager

November 20, 2024

Jaylon and Casey sealed the deal. Brandon was the icing on the cake. All very pleasant to work with and part of the reason I bought here vs competitors. Thanks! More

by MICHAELINE.WILLIAMS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Mirbahaeddin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, Michaeline, on your purchase at Five Star Subaru. Jaylon, Casey, and your sales team remain available at 817-438-1700. We are excited to help you enjoy your Subaru. Thank you and safe travels! Best regards, David Cheney, General Sales Manager

November 18, 2024

Great service department. Five Star services my 2016 Impreza and 2022 WRX and treats both as if they really matter. More

by Adrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Five Star Subaru of Grapevine responded

Adrian, Thank you for your kind words and for choosing Five Star Subaru. Your satisfaction is our top priority, and we look forward to serving you again. Reach us at 817-438-1700 with questions about either of your cars any time! Thanks again, Jakob Ritter, Service Director

November 17, 2024

Everyone was so helpful with my purchase. I definitely recommend gong to 5 Star Subaru! More

by MT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2024 -

Five Star Subaru of Grapevine responded

MT, We appreciate your purchase at Five Star Subaru. Don't hesitate to reach your sales team at 817-438-1700. We continue to be available with advice. Thank you for your endorsement! Best regards, David Cheney, General Sales Manager

November 17, 2024

Buying our car was really a pleasant experience from start to finish. Deyton was especially good. Nobody even gave me a chance to be a "jerk." More

by DRCLITTLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, DRCLITTLE, on your new car from Five Star Subaru. Expect a pleasant visit every time you stop by. Give us a call at 817-438-1700 should you have questions about your Subaru. Thank you for sharing! Take care, David Cheney, General Sales Manager

November 16, 2024

My Sales Consultant, Chief James, was amazing and very knowledgeable. He is a True Professional at his Trade. The dealership is the place to go for your car purchase. Chief and the Sales Manager were very More

by VICTORMATHISON30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, Victor, on your Jeep purchase at Five Star Subaru! Chief is a wealth of information and continues to be available at 817-438-1700. Stop by or call us if there is anything else we can help with. Thank you, David Cheney, General Sales Manager

November 14, 2024

The people at the dealership from sales, finance and managers are very helpful. They listen to the customer well, especially when there’s an issue. Great experience at the dealership and highly recommen More

by Detdet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Red Jimenez
Nov 15, 2024 -

Five Star Subaru of Grapevine responded

Congratulations Detdet! Your sales team continues to be available at 817-438-1700. We are dedicated to helping you on your driving journey. Stop by Five Star Subaru any time. Enjoy your new car! Take care, David Cheney, General Sales Manager

November 13, 2024

Customer Service, through and through, is top notch. My Service advisor Jose was professional, competent, and a pleasure to interact with during my vehicle repairs. Repairs were completed on time and More

by charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Zambrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Five Star Subaru of Grapevine responded

Charles, We appreciate the chance to welcome you to the Five Star Subaru service center. Whenever you need vehicle advice, please call Jose at 817-438-1700. It is our pleasure to share our knowledge with our valued customers. Take care, Jakob Ritter, Service Director

November 12, 2024

James was professional and an excellent listener. I would buy a car for him again! More

by Dr. R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Five Star Subaru of Grapevine responded

Dr. R, Thank you so much for choosing Five Star Subaru and for being a valued customer! We truly appreciate your trust in James and our team. If there’s ever anything more we can do or if you have any questions, please don’t hesitate to reach out to 817-438-1700. We look forward to serving you again in the future! Congratulations! Best regards, David Cheney, General Sales Manager

November 11, 2024

Jaylon was extremely friendly and helpful but a little behind on having a car ready for pick up. More

by VICKY75216
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaylon Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Five Star Subaru of Grapevine responded

VICKY75216, Congratulations on your new car from Five Star Subaru. Thank you for your business and patience as Jaylon and our team readied your Subaru. We value you and your time. Reach out to 817-438-1700 to revisit the feature on your vehicle or to schedule service. Best regards, David Cheney, General Sales Manager

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