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Five Star Ford
North Richland Hills, TX
8,445 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one.
Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 8,445 reviews
August 30, 2021
Great service and very informative and alfred was fun and very excited about his job. If i am still in the area i will go to five star for my next truck very excited about his job. If i am still in the area i will go to five star for my next truck More
by tthornton46
Employees Worked With
August 29, 2021
An excellent experience with no pressure to buy. The sales person was professional and very helpful finding us the truck we needed. sales person was professional and very helpful finding us the truck we needed. More
by captain2107
Employees Worked With
Siva David "MIT" Christos, Ryan Carnes
August 28, 2021
Alfred met us outside the showroom and exhibited professionalism throughout the selection process and testing of the vehicle. He made the experience as comfortable as possible and we completed a pur professionalism throughout the selection process and testing of the vehicle. He made the experience as comfortable as possible and we completed a purchase. More
by dgmcbee
Employees Worked With
August 28, 2021
Michael Huntzinger has been great to work with! He was helpful with my order and responsive to my inquiries. I highly recommend him and Five Star Ford. helpful with my order and responsive to my inquiries. I highly recommend him and Five Star Ford. More
by KC
Employees Worked With
August 27, 2021
Alfred was great to work with and gave us a great experience. He was very helpful in all aspects. I appreciate professionalism of this dealership and the willingness to make purchasing a vehicle wort experience. He was very helpful in all aspects. I appreciate professionalism of this dealership and the willingness to make purchasing a vehicle worth it. More
by harrisw209
August 27, 2021
Alfred and Five Star Ford are awesome! Straight up and honest people, and also went out of their way to save me money! I will definitely go back to Alfred for any of my car needs! honest people, and also went out of their way to save me money! I will definitely go back to Alfred for any of my car needs! More
by mjudkins
August 26, 2021
Rick is amazing! And helped us find a vehicle quickly! Everyone at Ford was helpful and nice!! We will alway go to Rick for anything in the future! Everyone at Ford was helpful and nice!! We will alway go to Rick for anything in the future! More
by Amberjohnson0316
Employees Worked With
August 24, 2021
Crystal is Awesome to deal with. She fought to get the price I was willing to pay! Her partner John Little is just as Great! price I was willing to pay! Her partner John Little is just as Great! More
by Texican
August 24, 2021
Doreen is amazing I can’t thank her enough for her help she took amazing care of me and my girlfriend. We will definitely be returning to her in the future ! she took amazing care of me and my girlfriend. We will definitely be returning to her in the future ! More
by RubenEnriquez57
Employees Worked With
Doreen Parker Bainbridge
August 24, 2021
The sales team knows how to care for their clients and make them feel 100% appreciated. Will never go elsewhere again for our car needs! make them feel 100% appreciated. Will never go elsewhere again for our car needs! More
by amzar
