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Five Star Ford
North Richland Hills, TX
8,445 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one.
Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 8,445 reviews
September 18, 2021
Everyone is very friendly. They had a truck ordered I was interested in, they let me know when it arrived so I could look at it. interested in, they let me know when it arrived so I could look at it. More
by Sirviverwi
September 17, 2021
Alfred, Carlos, Kyle, and Sam were extremely helpful and nice. My wife and I were in a bit of a time crunch, due to our need to pick up our great grandson from school. They were all very helpful. They made nice. My wife and I were in a bit of a time crunch, due to our need to pick up our great grandson from school. They were all very helpful. They made our buying experience with Five Star Ford a joy. We will recommend Five Star Ford to all our friends and relatives. More
by kelvinandcheryl
Employees Worked With
Other Employees :
Kyle Crowley and Sam O'Reggio
September 17, 2021
Love Alfred!!! He’s amazing!!! Carlos, Kyle, and Sam are great too!!! Love Five Star Ford!!! great too!!! Love Five Star Ford!!! More
by kelvinandcheryl
Employees Worked With
September 17, 2021
Second time to purchase a vehicle here. Would highly recommend. I worked with Alfred as a sales rep who always made sure I was his top priority. recommend. I worked with Alfred as a sales rep who always made sure I was his top priority. More
by Kallen3310
September 17, 2021
We have purchased trucks from five star before and have always had a great experience and this time was no different. Robert Wheat our salesman was awesome and we enjoyed working with him. always had a great experience and this time was no different. Robert Wheat our salesman was awesome and we enjoyed working with him. More
by amygilliam73isme
September 17, 2021
This is my second vehicle purchased at Five Star Ford. Alfred did a great job taking care of everything we needed. He and Michael kept me informed and communicated outstanding throughout the process. G Alfred did a great job taking care of everything we needed. He and Michael kept me informed and communicated outstanding throughout the process. Great experience, wonderful people, we will be back for all our needs in the future. More
by Kevin
Employees Worked With
Other Employees :
Siva David "MIT" Christos
September 17, 2021
It was a great truck buying experience. Preston and the team exceeded my expectations. Would highly recommend. team exceeded my expectations. Would highly recommend. More
by JTC
September 17, 2021
Awesome sales team and Super professional! Five star Ford is the way to go when buying a Ford! is the way to go when buying a Ford! More
by Jenny
September 16, 2021
I highly recommend this dealership ask for Casey Russell he will take care of you. They have the best finance manager, ask for Kyle. I promise you will be satisfied he will take care of you. They have the best finance manager, ask for Kyle. I promise you will be satisfied More
by iamblessed2488
