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Five Star Ford
North Richland Hills, TX
8,445 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one.
Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 8,445 reviews
September 28, 2021
Best place and people to buy a new or used car or truck from Alfred is the best salesman in the car business from Alfred is the best salesman in the car business More
by truckman
September 28, 2021
They don’t call it five star ford for nothing amazing service and amazing inventory found my dream truck for a deal I couldn’t pass up huge thank you to crystal and john service and amazing inventory found my dream truck for a deal I couldn’t pass up huge thank you to crystal and john More
by ajfigueroa00
September 26, 2021
Crystal Sanders and John Little were beyond helpful. Answered all questions and made sure that we were happy, and understood each step. Answered all questions and made sure that we were happy, and understood each step. More
by tabusby219
September 26, 2021
Eugene Garcia was an excellent salesman! He helped me and my husband find the perfect vehicle! He was also very knowledgeable about the car we wanted to purchase. It was a comfortable and easy process. We wi my husband find the perfect vehicle! He was also very knowledgeable about the car we wanted to purchase. It was a comfortable and easy process. We will be back again. More
by A_Mrema
Employees Worked With
Eugene Garcia
September 26, 2021
This was absolutely the best truck buying experience I have ever had. From initial contact with Diron Lintz, to the NO Stress paperwork signing in the back with David Hill. I will definetly be buying my have ever had. From initial contact with Diron Lintz, to the NO Stress paperwork signing in the back with David Hill. I will definetly be buying my vehicles from Five Star NRH in the future. More
by Duane Moss
September 24, 2021
Doreen Bainbridge is a great salesperson. This is my 2nd time buying a truck through Doreen at 5 Star Ford. She has a way of making me feel like family and provided a bottle of water while going over the pr time buying a truck through Doreen at 5 Star Ford. She has a way of making me feel like family and provided a bottle of water while going over the process of purchasing. She makes buying a vehicle easy. I appreciate her professionalism and customer service traits. She follows up with me to make sure my truck is running smoothly. I will remain a customer of 5 Star Ford. Thank you, Anthony White More
by awhite2010
September 23, 2021
Crystal and John made buying our truck extremely easy. They are the best, and not pushy at all. Will definitely use them again in the future. They are the best, and not pushy at all. Will definitely use them again in the future. More
by Deborah
