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Five Star Ford
North Richland Hills, TX
8,445 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one.
Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 8,445 reviews
October 16, 2021
Alfred ElDarazi really made everything easy. Seemed hassle free. Took care of the business end the showed off all cool features of the truck. He was especially helpful in setting up my phone with th hassle free. Took care of the business end the showed off all cool features of the truck. He was especially helpful in setting up my phone with the vehicle. He did in a few minutes what would have probably taken me a few frustrating hours. Thank you! More
by Jeff.fene
Employees Worked With
October 15, 2021
Saw the vehicle I wanted online and Ford made it easy to communicate with the sales team to get my truck 10/10 communicate with the sales team to get my truck 10/10 More
by Rjuane6
October 14, 2021
Shared my issue with the Parts Manager and my issue was resolved with in in 30 minutes. Thank you so much... The Parts Department Rocks! resolved with in in 30 minutes. Thank you so much... The Parts Department Rocks! More
by LISA.MCMICKLE
Employees Worked With
October 13, 2021
Alfred El-Darazi is the most professional salesman I have ever dealt with. Buying my SUV was a very pleasant and painless process. I highly recommend this dealership to anyone who wants to get the best servi ever dealt with. Buying my SUV was a very pleasant and painless process. I highly recommend this dealership to anyone who wants to get the best service in the business. More
by Favi
Employees Worked With
October 13, 2021
Crystal and John made shopping for our new vehicle very easy and enjoyable. They listened to what we were wanting and helped us find the right truck fro our needs. We are very happy! easy and enjoyable. They listened to what we were wanting and helped us find the right truck fro our needs. We are very happy! More
by shamus0118
October 11, 2021
Great experience my salesman alfred was the best very nice and very helpfull just the best nice and very helpfull just the best More
by Anderson gomez
October 11, 2021
Alfred was wonderful and made my experience enjoyable and easy. I was not even expecting to buy a car when I walked in. Alfred made it happen! easy. I was not even expecting to buy a car when I walked in. Alfred made it happen! More
by hlh29
October 08, 2021
John Hilsinger is the man; has helped me on several vehicles. However, for pre-approved clients with great credit; the buying process shouldn't take several hours to complete. vehicles. However, for pre-approved clients with great credit; the buying process shouldn't take several hours to complete. More
by robcbills71
Employees Worked With
