Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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They advertised a vehicle listed at a good low price and then raised the price SIGNIFICANTLY when I asked for more information. False Advertising. I had to turn them into the FTC after they refused to let then raised the price SIGNIFICANTLY when I asked for more information. False Advertising. I had to turn them into the FTC after they refused to let me buy the vehicle for the advertised price claiming that it was a "technical error" and that they did not have to honor the posted price. More
I inquired about a truck that was listed as ‘ in transit’, as an was not in a hurry. Ken called and told me it was there already. I went by there to check it out and it was not there anywhere to transit’, as an was not in a hurry. Ken called and told me it was there already. I went by there to check it out and it was not there anywhere to be found. I called Ken and he lied to me and said someone had just showed it to another customer and that it was parked in front. He did not know but I had not left and was parked in front. I voiced my displeasure to a Manager and he Lied to me too. Why some dealers need to play games is beyond me. I was a simple sale, willing to wait and got lied to. Run from this guy and this dealership. There are to many straight forward dealers out there to dealing with games. Tim More
Great experience. Purchased the new Bronco. All the curves thrown at Mike Huntzinger by Ford he stayed on top of it while keeping me updated on all info. curves thrown at Mike Huntzinger by Ford he stayed on top of it while keeping me updated on all info. More
We could not be happier with our Five Star Ford experience! Doreen was very knowledgeable and worked hard to find the perfect vehicle for us. She is fantastic to work with. As a matter of fact, e experience! Doreen was very knowledgeable and worked hard to find the perfect vehicle for us. She is fantastic to work with. As a matter of fact, everyone at the dealership made the process smooth and easy. We will definitely purchase here again. We highly recommend Doreen at Five Star Ford! More
Everyone was helpful and nice. Rick Dike found us our car during these challenging times. I appreciated the dealership not adding adding unwanted items that raise the price or premiums onto the sticker price during these challenging times. I appreciated the dealership not adding adding unwanted items that raise the price or premiums onto the sticker price. They provided a cash price and stuck to it. Whole experience was one of the easiest and stress free ones I have had in buying a car. Thanks to Rick I got the Bronco we wanted and was out in just over an hour. I’ll be back for our next purchase! More
Rick Dike is amazing. 3rd truck I've bought from him and he makes it freaking happen. Everything was as expected, always up front, always professional. Can't wait to buy my next vehicle from you! he makes it freaking happen. Everything was as expected, always up front, always professional. Can't wait to buy my next vehicle from you! More
Bob Nemri did a great job with my new truck purchase. This is the 2nd vehicle I have bought from Bob and he has always exceeded my expectations. There are never any "surprises" so I am always confident This is the 2nd vehicle I have bought from Bob and he has always exceeded my expectations. There are never any "surprises" so I am always confident working with Bob. I live out of town and most of the purchase was handled easily over the phone. When I flew into Dallas to pick up my vehicle, Bob was there to pick me up from the airport. Thanks so much for taking care of me! More
Good peoples, good customer service. I really appreciate the service that Alfred provided to me, he took care of me and show me all the cars and explain as well regarding the features. I recommend everyone the service that Alfred provided to me, he took care of me and show me all the cars and explain as well regarding the features. I recommend everyone to see Alfred El Darazi for your dream car purchase. Thank you Jeff Cabtree for the gift. More