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Five Star Ford

North Richland Hills, TX

4.9
8,471 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,471 reviews

March 10, 2010

This was the best car buying experience I've every had. Marisa Thompson was professional,and easy to talk to about what I wanted. She didn't talk down to me and she didn't do the "baffle em with bullshit" More

by Nancy Thurmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marisa Thompson
March 09, 2010

I have given this dealership a great rating because from I have given this dealership a great rating because from the very beginning the salesman, Alfred El-Darazi that represents Five Star Ford has demons More

by BertoMore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alfred El-Darazi
March 06, 2010

Sales, Finance and Service representatives were professional and ethical. Didn't try to hard sell, didn't try to push items I didn't want. Excellent experience overall. Dealt with Reid Harmon ov More

by fkuhne
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Reid Harmon
March 04, 2010

Because of a previous experience w/ Steve Findstat, wherein he handled my service issue w/ my 2005 Ford Freestar very much to my satisfaction, I was motivated to return to him when I had decided to buy More

by jlutz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Findstadt, Justin Compton, Justin Compton
March 04, 2010

This is the third car I have purchased from Rick Dike. I always chose him because he is organized, well-informed and gives me the best deal with the least hassle. It is so wonderful to not have to play the More

by Thepoetrymom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Dike
March 03, 2010

After Market ran into some unavoidable logistics problems when we came back for window tinting, and the SmartAlert installation, but otherwise, sincere KUDOS to all of Sam Packs people for making a previousl More

by deetjay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lancaster, Dave Deger, Sam and William (after market), David Deger, Mark Lancaster
March 03, 2010

After Market ran into some unavoidable logistics problems when we came back for window tinting, and the SmartAlert installation, but otherwise, sincere KUDOS to all of Sam Packs people for making a previousl More

by deetjay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lancaster, Dave Deger, Sam and William (after market), David Deger, Mark Lancaster
March 01, 2010

The buying experience was excellent. The salesman, Glenn Christopher, was very patient with me and gave me plenty of time to make my decision. At the same time, he stayed in touch with me, worked with othe More

by charliewilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
glenn christopher
February 27, 2010

I have never enjoyed buying a car! When i had to go on a business trip my rental car was a ford fusion. I loved driving that car. I had told my son about the car experience. When my son was in a wreck he ha More

by Dee Barnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : carlos hernandez
February 25, 2010

I originally went to Five Star Ford to shop prices following the theft of my previous Ford truck. Jeff Yates had been referred to me by a friend. When I met Jeff everything I had been told about him More

by rwilliamson84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Yates
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