Five Star Ford

We were very pleased with our purchase. This was our 5th purchase from Rick. He always has our vehicle ready for us. The service department is also excellent and knowledgeable. Finally, we were pleased wit purchase from Rick. He always has our vehicle ready for us. The service department is also excellent and knowledgeable. Finally, we were pleased with the finance department. They always make an unpleasant experience a little more bearable. More

Rick was very professional and took the time to show me different options on buying a car. He was not pushy and answered all my questions. Came in early before dealership opened to help me and my wife out different options on buying a car. He was not pushy and answered all my questions. Came in early before dealership opened to help me and my wife out so we could get going on our trip out of town. Would ask for him again when buying new car More

This was absolutely the best car buying experience that I have ever had. There was no pressure sales, no lies, no games; everything was quick and EASY. Everyone that we talked to was very polite and very h have ever had. There was no pressure sales, no lies, no games; everything was quick and EASY. Everyone that we talked to was very polite and very helpful. I WOULD and HAVE recommended this dealership to friends and family. We did not get mugged when we drove into the parking lot. The sales men were definitely available and not pushy. The sales men asked if we were already working with someone, so there was no cut throat attitude. It felt like everyone was there just for us, with the attitude that they were going to make sure that we were happy and satisfied. I had called first and talked to Lee Clanton on the phone and he took the time to find out what I was looking for and helped me find the best vehicle for us; and gave me alot of information, so I knew walking in the door what to expect. The price, interest rate and payments were very clear and straightforward, with no games. We did not have to go through the dreaded back and forth routine. We had very limited wait time, maybe 2 minutes. Our new vehicle was ready when we were through with the paperwork which only took a few minutes to sign everything. There are no words for how wonderful this experience was. We will definitely be going back to Five Star Ford in North Richland Hills for all of our future vehicle buying. Thank you Lee Clanton for making this experience so wonderful. Lee made all of the difference in this experience. I can not say enough good things about Lee Clanton and Five Star Ford. More

We've shopped around and Rick always gives us the best deal. We've been buying Fords for over 30 years. I can't remember how many but it has been alot. Lee at the dealership set up our Sync and taught us deal. We've been buying Fords for over 30 years. I can't remember how many but it has been alot. Lee at the dealership set up our Sync and taught us how to use it. He also gave us his card and said we could call anytime if we had any problems. We basically made the deal and did all of the paper work without spending all day ther. It was actually a pleasant experience. More

This is a very friendly place. Our experience here was very positive. Everyone was nor only friendly but also very helpful. Buying a new vehicle can usually push the anxiety button, but this didn't happ very positive. Everyone was nor only friendly but also very helpful. Buying a new vehicle can usually push the anxiety button, but this didn't happen at this dealership. Terry Rich is a very personable individual with whom we had a delightful visit. Rick Dike was like an expert but not pushy or obnoxious like you see in a lot of expert sales people. He took care of my wife and I like we were close family members. Anthony Snyder was extremly friendly and once again his expertise in handling the financing was very easy and non-stressful. Lee Clanton was very helpful in trying to get our new vehicle registered on-line to get it 'in sync'. But, the web site was experincing some problems. So, Lee is going to take some of his personal time and come over to my house to set us up. Wow. Is there any other places where that would happen? Two days later we received a survey call from a young lady who was very friendly and respectful. Overall our experience with was very good. I have already recommended others and will continue to do so. We love our new vehicle. It runs so smoothe. Thank you again for all your help and the wonderfully easy way of getting a new vehicle. Jim and Dana Lang More

Before I went to Five Star Ford, I visited three other dealerships. Each time I left dissappointed with their inventory and overall attitude. My mechanic recommended Five Star Ford. I hesitated since i dealerships. Each time I left dissappointed with their inventory and overall attitude. My mechanic recommended Five Star Ford. I hesitated since it was almost an hour drive from home but I'm very glad I made the trip. This dealership proves there are honest car salesmen left. My experience was "hassle-free" and truly enjoyable. Jim Rich was extremely helpful and knowledgeable without being pushy. I left with a new F-150 and a smile on my face. I'll be a Five Star customer for life. I would highly recommend making the trip to Five Star Ford and sitting down with Jim Rich. You'll be glad you did. More

This is the second vehicle we have purchased from Five Star Ford and Lee Clanton. Lee is the best, he takes care of his customers before, during and after the purchasing process. While buying our first Star Ford and Lee Clanton. Lee is the best, he takes care of his customers before, during and after the purchasing process. While buying our first vehicle, Lee was very straight forward with all price information and never changed his figures. Our experience with our second purchase was no different. It is nice to have someone honest in the car business. Financing and After Market purchases were also handled with a true level of professionalism. Everyone at Five Star Ford was a pleasure to work with. I would not hesitate to recommend Five Star Ford and especially Lee Clanton to any any of my family or friends. Lee has earned a customer for life. More

I really enjoyed my experience at Five Star Ford. I was impressed with how everyone made sure that we were being taken care of at all times. The one thing that I hate about going to a car dealership is ho impressed with how everyone made sure that we were being taken care of at all times. The one thing that I hate about going to a car dealership is how long the process takes. I arrived at Five Star Ford at 5:30 pm on a Friday evening, test drove 2 different vehicle models and left with keys in hand at 9 pm. More

My experience with Five Star Ford in NRH was the best I've had in quite sometime. My dealings with Justin were so great, from the time I walked in the door and asked for him he was smiling, very informa I've had in quite sometime. My dealings with Justin were so great, from the time I walked in the door and asked for him he was smiling, very informative on what I wanted after not wanting what I initially went in for. He explained the differences in the vehicles, knew all about them and worked hard to give me the deal I wanted. I was not originally going to purchase a vehicle that day, but he pleasant atmosphere, experience and overall kindness of those I came in contact with was much more than I expected. I will definitely make all my dealings concerning my vehicle with them in the future as well. More

I purchased a 2010 Ford Fusion Hybrid from Five Star Ford in North Richland Hills today. The person who helped me with this was Lee Clanton. I can not say enough about how happy I was with this car buyi in North Richland Hills today. The person who helped me with this was Lee Clanton. I can not say enough about how happy I was with this car buying experience. Five Star Ford and Lee Clanton have my complete endorsement from here on. I will send all my friends to them when they are in the market for a new car. Thanks. P. R. Patel More